AI Agents for Incident Management | $20/mo

Coordinate War Rooms in Seconds &
Slash MTTR From Hours To Minutes.

Deploy specialized AI Agents that assemble on-call incident responders, analyze error telemetry, execute rollback playbooks, and draft blameless post-mortems — orchestrated entirely via chat. From $20/month. Live in 24 hours.

100 free test credits • Plans from $20/month • Live in 24 hours • SOC 2 Certified
Book a Free Demo Start Free — Plans from $20 →

Works with PagerDuty, Opsgenie, Slack, and Datadog  ·  No credit card required  ·  Cancel anytime

The Cost of Inaction

Where Your Business Is Quietly Leaking Revenue.

Traditional teams struggle to handle peak volume, after-hours inquiries, and manual data entry. Here is what is costing you every month:

01
War Room Coordination Delays Waste 30+ Minutes
When SEV-1 outages strike, engineers waste critical minutes finding the right on-call engineers, creating Zoom links, and setting up Slack war rooms.
02
Status Page Updates Lag Behind Customer Frustration
Customer support inboxes get flooded with thousands of tickets because technical responders forget to update public status pages during intense debugging.
03
Post-Mortem Writing Takes Days of Log Scouring
Engineers dread writing incident retrospectives, spending 10+ hours manually matching Slack timestamps, Git commits, and dashboard screenshots.
The AI Agent Solution

Specialized AI Agents That Never Sleep.
Orchestrated by One Main AI Agent.

Deploy a coordinated team of dedicated sub-agents that solve your revenue leaks, qualify buyers, and automate operations 24/7/365.

Sub-Second Response Across Channels
Answer 100% of incoming inquiries on Webchat, WhatsApp, SMS, and Slack in under 1.2 seconds — day or night.
Live System & CRM Sync
Every interaction, appointment, and qualification score is instantly committed to PagerDuty, Opsgenie, Slack, and Datadog without manual human data entry.
Autonomous Execution & Approvals
Sub-agents handle 90% of routine workflows autonomously, while flagging high-value threshold tasks for 1-click Slack approvals.
Seamless Setup

Configure Your AI Agent in 4 Simple Steps.

No code. No engineering resources. Live and working with your stack in under 24 hours.

STEP 01
Connect Alerting & Incident Tools
1-click integration with PagerDuty, Opsgenie, Slack, Jira Service Management, and Datadog.
STEP 02
Ingest Runbooks & Severity Matrices
Upload SEV-1 to SEV-4 definitions, escalation policies, and automated rollback workflows.
STEP 03
Set War Room Automation Rules
Enable automatic war room creation, executive stakeholder briefings, and status page updates.
STEP 04
Orchestrate Outage Resolution via Chat
Command the Main AI Agent to triage root cause, rollback releases, and generate post-mortems.
Chat-Ops & Prompt-Driven Execution

Everything Done Through Chat.
No Complex Dashboards. No Clunky Menus.

Manage your entire operation directly through natural conversation. Whether in Slack, Teams, SMS, WhatsApp, or Webchat — just tell your AI Agent what to do.

1. Get Reports via Prompt
"Show me this quarter’s incident volume, Mean Time to Acknowledge (MTTA), and Mean Time to Resolve (MTTR)."
Report: MTTA reduced to 4 seconds, MTTR down 64% (from 54m to 19m), 100% blameless post-mortems published.
2. Assign via Prompt
"Declare SEV-1 incident for API Gateway 500 error spike and assemble on-call engineering leads."
Created #incident-9482 war room, opened Zoom audio bridge, and paged SRE and Platform leads.
3. Schedule via Prompt
"Schedule blameless post-mortem review meeting for tomorrow at 2 PM with full incident timeline."
Coordinated calendars across responders; attached auto-generated markdown retrospective.
4. Update PagerDuty & Slack via Prompt
"Publish customer-facing status update: "Investigating elevated API latency in US-East region"."
Updated Atlassian Statuspage and dispatched internal executive briefing card on Slack.
Webchat Widget
WhatsApp Business
SMS & Twilio
Slack Workspace
AI Voice Inbound
Live Interactive Customer Conversation Simulator
Active · Sub-1.2s Response
CU
Production API Gateway 500 error rate spiked to 14%. Declare SEV-1 and page responders.
AUTONOMOUS SEV-1 DECLARATION & WAR ROOM ASSEMBLY
Created dedicated Slack war room #inc-2026-api-spike
Generated bridge link and paged primary on-call SRE and Backend leads via PagerDuty
Attached recent deployment commit diff and error traces
SEV-1 War Room Activated in 3.8s! Channel #inc-2026-api-spike created. On-call leads Marcus and Danielle paged via PagerDuty. Live Zoom war room bridge opened. Identified 1 deployment 12 minutes ago (commit #8f321) as likely trigger.
100%
Lead Coverage Across All Channels
< 1.2s
Average Response & Booking Time
$0
Extra Engineering or Setup Costs
Multiple Specialized AI Agents · One Main AI Agent

One Main AI Agent Handles All Reports.
Specialized AI Agents Do the Specific Work.

Leadership prompts the Main AI Agent for consolidated store reports, pipeline briefings, and approvals. Each department interacts with specialized sub-agents tailored to their workflow in Slack, Teams, or Webchat.

Incident Commander Command
Consolidated Incident Command & Reliability Pacing
Prompt the Main AI Agent for real-time MTTR, on-call paging health, active war room statuses, and preventative action item completion.
Mean Time to Resolve (MTTR)
Reduces war room coordination and rollback latency from hours to single-digit minutes.
On-Call Fatigue Protection
Balances paging rotations across team members to prevent responder burnout.
Action Item Enforcement
Tracks preventative engineering tasks to ensure past outage causes are eliminated permanently.
#incident-command
Main AI Agent · Incident Mode
HOD
Marcus Vance (Head of Eng Ops)09:00 AM
What is our MTTR performance this month, and are all post-mortem action items on schedule?
Rhino Main AI Agent09:00 AM
Monthly Incident Operations Summary:
• Mean Time to Resolve (MTTR): 14.2 minutes across 4 minor incidents.
• SEV-1 Outages: Zero customer-facing downtime.
• Average War Room Assembly Time: 18 seconds.
• Post-Mortem Action Items: 12 of 14 preventative CI/CD guardrails completed.
• Status: Resilient (Green Standing).
Incident Scribe Specialist
Automated Chronological Incident Timelines
Records every Slack comment, deployment, canary metric shift, and executive decision into an immutable timestamped timeline.
Real-Time Event Chronology
Matches Slack chat timestamps with Datadog metric graphs automatically.
Decision & Action Tagging
Tags key moments like "Hypothesis Confirmed", "Rollback Triggered", and "Traffic Normalized".
Automated Handover Briefs
Provides instant context catch-ups for engineers joining the war room mid-incident.
#war-room-scribe
Scribe Agent
SPEC
Carlos Mendez (SRE Lead)11:30 AM
Catch me up on the current status of incident #inc-492.
Scribe Agent11:30 AM
Incident #inc-492 Briefing:
• State: Mitigated (Normal traffic restored 4 mins ago).
• Root Cause: Misconfigured Redis connection pool limit in commit #4a29.
• Action Taken: Increased connection pool from 50 to 500; restarted Redis sentinel pods.
• P99 Latency: Down from 4,800ms to 48ms.
• Next Step: Drafting post-mortem.
Incident Communications Specialist
Transparent, Trust-Building Incident Communication
Drafts calm, factual public status updates and internal executive briefings, preventing panicked customer inquiries.
Statuspage Integration
Updates public customer status pages in Atlassian Statuspage with 1 click.
Executive Briefing Cards
Keeps VP and C-level stakeholders updated with non-technical business summaries.
Support Team Macro Generation
Provides customer service reps with ready-to-use answers for incoming tickets.
#incident-comms
Comms Agent
SPEC
Elena Rostova (Customer Experience)02:00 PM
Draft internal executive update for the VP of Sales regarding the checkout latency issue.
Comms Agent02:00 PM
Executive Update Drafted:
"Good afternoon leadership team. At 14:02 EST, an API deployment caused checkout latency in the EU region for approximately 8 minutes. Our autonomous rollback normalized traffic at 14:10 EST. Estimated impacted orders: <12 transactions. A permanent fix is staged for tonight’s maintenance window."
Automated Runbook Executor
Executes Safe, Deterministic Mitigation Actions
Runs pre-approved Kubernetes pod restarts, traffic drain sequences, canary rollbacks, and CDN cache purges in seconds.
Kubernetes Pod Recycling
Restarts hung pods and clears stuck connection pools safely.
Regional Traffic Rerouting
Drains traffic away from degraded AWS availability zones to healthy regions.
Safety Circuit Breakers
Prevents automated actions if unexpected cluster dependencies are detected.
#remediation-engine
Remediation Agent
SPEC
Carlos Mendez (SRE Lead)04:15 PM
Execute runbook: Drain traffic from AWS us-east-1a due to underlying EBS latency degradation.
Remediation Agent04:15 PM
Traffic Drain Executed:
• Application Load Balancer target weights adjusted.
• us-east-1a traffic drained gracefully over 45 seconds.
• 100% traffic routed across us-east-1b and us-east-1c.
• Customer response latency restored to 34ms.
Enterprise Features

Everything You Need for Enterprise Automation.

Built for high-volume operations, strict compliance, and effortless multi-channel management.

Instant SEV-1 War Room Creation
Create dedicated Slack war rooms, page on-call responders, and open video bridges in 4 seconds.
Autonomous Release Rollbacks
Execute safe Kubernetes and canary rollbacks the moment an error spike is confirmed.
Automated Blameless Post-Mortems
Generate complete incident timelines, 5-Whys root cause analyses, and action items in seconds.
Synchronized Statuspage Updates
Broadcast customer-facing status notices and executive summaries without leaving chat.
Pre-Approved Runbook Automation
Execute regional traffic draining, pod restarts, and cache purges with deterministic safety.
Full PagerDuty & Slack Integration
Seamlessly connect PagerDuty, Opsgenie, Datadog, Jira Service Management, and Slack.
Native Integrations

Connects to Your Entire Tech Stack.

RhinoAgents connects via secure REST APIs and webhooks in under 15 minutes.

On-Call Paging
PagerDuty & Opsgenie
Trigger on-call schedules, escalate severity levels, and track incident acknowledgement.
War Room ChatOps
Slack & Microsoft Teams
Automated war room creation, incident scribing, and executive briefing distribution.
Observability
Datadog & New Relic
Correlate deployment events with latency spikes and distributed error traces.
Public Communication
Atlassian Statuspage
Automated component status updates and customer incident notification broadcasts.
Code Deployments
GitHub & GitLab
Correlate incident inception with recent commit hashes, PRs, and release tags.
Issue Tracking
Jira Service Management
Create post-mortem engineering action items and track preventative bug fixes.
Common Questions

Frequently Asked Questions.

Everything you need to know about pricing, setup, and multi-agent operations.

How quickly does the AI declare an incident and assemble responders?
In under 5 seconds! When an alert thresholds triggers, the AI spins up a dedicated Slack war room, initiates a live video bridge, and pages the correct on-call engineers in PagerDuty.
Can the AI execute a code rollback during an outage?
Yes. With your pre-approved permissions, the AI can trigger Kubernetes deployment rollbacks or adjust load balancer traffic weights to restore normal operations immediately.
How does it generate blameless post-mortems?
The AI analyzes chat logs, PagerDuty timestamps, deployment commits, and metric graphs to construct a comprehensive chronological timeline, 5-Whys root cause analysis, and preventative action items in formatted Markdown.
Does it handle customer communication and status pages?
Yes! It drafts clear, non-technical status updates for Atlassian Statuspage and prepares customer support macros so your frontline team has accurate answers for users.
What does the $20/mo plan include for incident management?
The $20/mo plan includes unlimited specialized sub-agents, full PagerDuty and Slack integrations, 100 free test credits, war room automation, and post-mortem generation with zero setup fees.
Is our incident data and chat history kept private?
Yes. We are SOC 2 Type II certified and enforce strict zero data retention. Your war room transcripts, internal error traces, and system architecture are strictly confidential and never shared.
"RhinoAgents reduced our average incident MTTR from 52 minutes to 14 minutes. The automated post-mortem generator saves our engineering leads 8 hours of tedious retrospective writing every month."
Nathaniel Brooks
Director of Platform Engineering · CloudScale Systems
AI Agents for Incident Management

Connect. Configure. Get Work Done.
Plans from $20/mo.

Your AI Agent connects to PagerDuty, Opsgenie, Slack, and Datadog in minutes — then works 24/7 qualifying leads, booking meetings, and updating your systems. Live in 24 hours.

Book a Platform Demo Start Free — Plans from $20 →
100 free test credits • No credit card required • Cancel anytime • Live in 24 hours
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