AI-Powered Conversational Intelligence

AI Chatbot:
Your 24/7 Brand Voice That Never Sleeps

Deploy intelligent, multilingual, and context-aware chatbots that resolve 92% of queries instantly. Reduce support costs by 65%, boost conversions by 40%, and scale customer engagement across web, apps, and messaging platforms.

92% Query Resolution
65% Cost Reduction
40% Conversion Lift
50+ Languages Supported
Platform Features

Core Platform Modules

Everything you need to build, deploy, and optimize intelligent chatbots in one unified AI-powered platform.

1. Flow Builder & Nodes

Design intelligent conversations with visual nodes and advanced AI logic

Build sophisticated chatbot flows in minutes using our intuitive drag-and-drop node editor.

  • Visual flow canvas with unlimited nodes
  • Pre-built templates for Support, Sales, Lead Gen, FAQ & more
  • Conditional branching, loops, and variables
  • Intent triggers and entity extraction nodes
  • A/B testing directly inside flows
  • Context retention and multi-turn conversation support
  • Real-time collaboration and version history
Flow Builder Module
Integrations & Channels

2. Integrations & Channels

One bot, everywhere your customers are

Deploy the same AI chatbot across every customer touchpoint with zero extra work.

  • Website chat widget (fully customizable)
  • WhatsApp, Telegram, SMS
  • Facebook Messenger & Instagram DM
  • Apple Messages for Business
  • Native iOS & Android SDK
  • Voice & telephony (Twilio, Vonage, etc.)
  • Slack, Microsoft Teams, Discord
  • API & Webhook support for any platform

3. Live Chatbot Preview

See and test your bot in real-time while you build

No more guesswork — watch your chatbot come to life as you design it.

  • Instant desktop + mobile preview
  • Live conversation simulator with sample inputs
  • Test different user paths without deploying
  • Real-time message rendering exactly as customers see it
  • Debug mode with execution trace
  • Preview in light/dark mode and multiple languages
Live Preview Module
RAG & Knowledge Retrieval

4. RAG & Knowledge Retrieval

AI that knows your business — powered by your own data and docs

Make your chatbot an expert using your internal knowledge, instantly and securely.

  • Connect Google Drive, Notion, Confluence, PDFs, websites
  • Real-time retrieval from CRM & helpdesk
  • Dynamic answers pulled from latest docs (no retraining)
  • Smart chunking + vector search for accuracy
  • Personalized replies using customer data
  • Product recommendations & cart recovery
  • Automatic source citation in responses

5. Analytics & Insights

Turn every conversation into actionable growth

Understand performance, spot issues, and optimize instantly.

  • Real-time dashboards
  • Resolution rate, containment, escalation trends
  • CSAT, NPS & sentiment scoring
  • Conversation funnel & drop-off analysis
  • Top intents, unanswered questions, gaps
  • Agent performance after handover
  • Export: CSV, PDF, Google Sheets, API
Analytics Module
Embed & Deployment

6. Embed & Deployment

Go live in seconds on any website or app

One-click deployment with full control over look, behavior, and triggers.

  • Copy-paste script (WordPress, Shopify, Webflow, etc.)
  • Fully customizable widget (colors, position, avatar)
  • Launch triggers: delay, scroll %, exit intent, events
  • Mobile-responsive & accessibility compliant
  • Domain whitelisting & visitor authentication
  • Zero-downtime updates — push changes instantly
  • Embed in React, Vue, Angular, or any framework
How It Works

From Query to Resolution

Build intelligent conversational experiences in 5 simple steps.

Ingest & Understand

AI parses message, detects intent, language, sentiment

  • Intent Detection
  • Language ID
  • Sentiment Analysis

Enrich with Context

Pulls CRM, order, or behavior data in real-time

  • CRM Lookup
  • Order History
  • Behavior Data

Generate Response

Crafts personalized reply using brand voice

  • LLM Generation
  • Brand Voice
  • Personalization

Act or Escalate

Resolves instantly or hands off to human with context

  • Auto Resolution
  • Smart Routing
  • Agent Handoff

Learn & Optimize

Improves from every interaction using reinforcement learning

  • RLHF Training
  • Performance Metrics
  • Continuous Improvement
AI-Powered Conversation Management

Centralize & Analyze All Your Chatbot Data

Create a fully customizable AI-powered hub to manage conversations, intents, users, and agent performance — all in one intelligent platform.

Conversations

Full Transcript History with AI Insights

Access complete conversation transcripts with AI-powered analytics, sentiment tracking, and resolution insights.

  • Searchable by intent/topic
  • Sentiment heatmaps
  • Resolution time tracking
  • Export & archive
Conversations Management

Intents

Train Your Bot on What Matters

Manage and refine bot intents with auto-detection, confidence scoring, and version control for optimal understanding.

  • Auto-detect new intents
  • Confidence scoring
  • Manual refinement
  • Version control
Intents Management

Users

360° Customer Profiles from Chat

Build comprehensive customer profiles from conversation history, preferences, and satisfaction metrics.

  • Lifetime conversation history
  • Preferred language/channel
  • CSAT trends
  • Segmentation tags
Users Management

Agents

Empower Your Team with AI Co-Pilot

Enhance human agent productivity with AI-suggested replies, knowledge base access, and performance analytics.

  • Suggested replies
  • Knowledge base lookup
  • Performance analytics
  • Workload balancing
Agents Management
Performance

Intelligent Performance Metrics

Our AI-driven chatbot delivers measurable results that transform your customer engagement.

92%

Resolution Rate

Issues solved without human input

  • Instant responses
  • Smart automation
<2s

Response Time

Instant AI replies

  • Real-time processing
  • Zero wait time
65%

Cost Savings

Vs. traditional support

  • Reduced staffing
  • 24/7 availability
+40%

Conversion Lift

Sales bot impact

  • Smart recommendations
  • Cart recovery
4.7/5

CSAT Score

Post-chat surveys

  • High satisfaction
  • Natural conversations
Intelligent Workflow

The Conversational Journey

A sophisticated, AI-driven process that transforms every message into meaningful engagement.

1. Trigger Detection

Message received on any channel

2. Context Enrichment

CRM, behavior, session data

3. Intent Matching

98% accuracy with NLP

4. Personalized Response

Brand voice + dynamic content

5. Continuous Learning

Retrains daily from outcomes

Integrations

Seamless Integration Ecosystem

Connect with your existing tools and leverage cutting-edge AI technology.

CRM & Data Sync

Seamlessly connect with CRM platforms for enriched conversations.

  • Salesforce, HubSpot, Zoho

    Full CRM integration

  • Real-time Contact Enrichment

    Instant customer data access

  • Bi-directional Updates

    Two-way data synchronization

E-commerce & Tools

Connect with your e-commerce platform for smart sales automation.

  • Shopify, WooCommerce, Stripe

    E-commerce platforms

  • Order Lookup & Payment Links

    Instant order status

  • Cart Recovery Automation

    Win back abandoned carts

Messaging Platforms

Deploy across all major messaging channels.

  • WhatsApp Business API

    Official API integration

  • Telegram, Facebook, Slack

    Multi-platform support

  • SMS via Twilio

    Text message support

AI & Automation

Powered by cutting-edge AI and automation platforms.

  • OpenAI, Anthropic, Custom LLMs

    Advanced language models

  • Zapier, Make, Webhooks

    Workflow automation

  • Voice API (Google, Amazon)

    Voice-enabled bots

Technology

Powered by Cutting-Edge Innovation

Advanced technology stack ensuring accuracy, performance, and scalability.

Core AI

  • Large Language Models (LLM)
  • Reinforcement Learning from Human Feedback (RLHF)
  • Real-time intent classification

Infrastructure

  • 99.99% uptime
  • Global edge network
  • Auto-scaling clusters
  • Serverless deployment
FAQ

Frequently Asked Questions

Everything you need to know about our AI Chatbot solution.