An AI chatbot for law firms is a website-embedded assistant trained on your practice area FAQs, intake templates, fee guides, and process documents that engages every website visitor instantly — collecting structured intake information, qualifying the matter type and jurisdiction, prompting for supporting documents, booking consultations in your attorney's calendar, and answering general questions grounded in your own firm content. Built on Retrieval-Augmented Generation (RAG), it answers from your real documents — not generic AI responses. It includes mandatory legal disclaimers by default and never provides specific legal advice, routing substantive questions directly to an attorney with full context attached.
RhinoAgents embeds on any law firm website with one line of code, connects to Clio, MyCase, and major practice management systems, and logs every interaction to a compliance-ready dashboard. SOC 2 Type II certified and GDPR compliant.
Select Legal, choose intake, case qualification, and scheduling, upload your FAQs and practice area docs, go live. Here's exactly what that looks like.
Choose every language your chatbot should respond in. Critical for firms serving non-English-speaking communities — auto-detect switches per visitor automatically.
Upload your practice area FAQs, intake templates, fee guides, process explainers, and policy documents. The chatbot indexes them automatically so every answer is grounded in your firm's actual content.
Five core functions that turn a website visitor into a fully prepped, booked consultation — before an attorney touches the matter.
Collects structured intake information — matter type, parties involved, key dates, jurisdiction, and contact details — and stores it against a new matter record in your practice management system. Attorneys arrive at every consultation fully briefed.
Asks structured questions to determine matter type, jurisdiction, key facts, applicable statute of limitations, and case viability — scoring each enquiry before routing to the appropriate practice area. Outside your scope? Referred to a partner firm with contact details.
Connects to Google Calendar, Outlook, Calendly, and Clio Scheduling so prospective clients can book a consultation directly in chat. The attorney receives a confirmed appointment with the full intake summary and uploaded documents attached.
Prompts prospective clients to upload relevant documents — contracts, correspondence, police reports, medical records, identification — directly in chat. Files are encrypted, stored securely, and linked to the matter record in your practice management system.
Answers general questions from your knowledge base — process timelines, fee structures, what to bring to a consultation, court procedures — without providing specific legal advice. Includes mandatory ABA-aligned disclaimers on every session.
Substantive legal questions, urgent matters, or clients who request a person are routed directly to the right attorney or paralegal — with the full intake summary, chat transcript, and uploaded documents attached instantly.
Attorneys lose hours each week to unqualified inquiries and incomplete intake paperwork. RhinoAgents handles both — so every consultation starts with a fully qualified, fully documented matter.
No more chasing clients for paperwork after the initial call. The chatbot prompts for every required document during intake, collects uploads securely, and links them to the matter record — so your attorney walks into the consultation fully prepared.
A prospective client who contacts your firm at 9pm and hears nothing typically retains a competitor by morning. Non-billable intake hours are equally costly — every minute an attorney spends qualifying unviable matters is a minute not spent billing.
Client communications and matter data carry strict confidentiality obligations. RhinoAgents is architected to meet the standards your firm's ethics counsel expects.
RhinoAgents chatbots for law firms are configured to answer only from your uploaded knowledge base documents and to include mandatory disclaimers stating that responses do not constitute legal advice and that no attorney-client relationship is formed until a retainer is signed. Substantive legal questions are always escalated to a licensed attorney. We recommend your firm's ethics counsel review the chatbot configuration before deployment.
Inquiry volume, case qualification rates, consultation pipeline, document status, and full transcripts — one dashboard for attorneys, paralegals, and firm management.
Real metrics from law firms and legal practices using RhinoAgents chatbots.
How law firms are converting more enquiries, reducing non-billable intake time, and arriving at every consultation fully prepared.
Uploaded their client intake template and family law FAQ guide. The chatbot now handles all initial qualification and intake collection — attorneys receive fully prepped matter files and spend zero time on unqualified enquiries.
With a 24/7 chatbot capturing and qualifying enquiries, the firm started receiving and converting leads that previously went to voicemail. Every after-hours contact now arrives as a complete intake with uploaded medical records and police reports.
Connecting the chatbot to attorney calendars via Clio Scheduling eliminated phone-tag for consultation booking. 194 qualified consultations confirmed in the first 30 days — all with full intake summaries and supporting documents attached.
Connect your practice management system, calendar, DMS, and website — live in minutes with no developer needed.
Clio, MyCase, PracticePanther, Smokeball, Filevine, Lawmatics, CosmoLex, Rocket Matter
NetDocuments, iManage, Worldox, SharePoint, Google Drive, Dropbox, Box, OneDrive
Clio Scheduling, Google Calendar, Outlook, Calendly, Acuity Scheduling, Microsoft Bookings
PDF, Word, Excel, CSV, Google Drive, Notion, Confluence, or direct website URL crawl
Slack, Microsoft Teams, Gmail, Outlook, SMS — qualified matters and escalations routed to the right attorney instantly
AI Voice Agent, AI Receptionist, AI SDR, AI BDR — full inbound and outbound coverage for your firm
A solo practitioner or a national firm — the same five-step setup works across every area of law.
Straight answers — no jargon.
No developer, no integration project, no months of Create time. Upload your intake template and practice area FAQs — and your firm captures, qualifies, and books every enquiry around the clock, with every matter arriving fully prepped.