Connect your PMS, describe your workflows, upload RAG documents, and pick a chatbot persona. That's it.
Two-way sync with PioneerRx, PrimeRx, Liberty Software, Rx30, ComputerRx, QS/1, and more. Your real-time stock and scheduling details are always accurate.
Tell the agent what services you offer (refills, transfers, vaccinations), set vaccine scheduling slots, and define intake questions for patient transfers.
Upload your pharmacy policies, over-the-counter stock catalog, or immunization sheets. The agent uses RAG to answer stock and drug info questions.
Pick a warm, professional tone that matches your pharmacy brand. Preview the chat with your actual store name before going live.
Copy and paste a single line of code onto your website. The chatbot widget appears instantly, ready to answer questions and process refills 24/7.
Customers won't wait on hold. They will check other pharmacies or delay their medication refill instead.
An AI pharmacy chatbot automates prescription refills, coordinates transfers, schedules vaccine visits, answers medication and OTC stock questions, and sends pickup reminders — all without pharmacist interruption, 24 hours a day, 7 days a week.
Checks slot availability, screens patient eligibility, collects safety responses, and books flu shots, travel vaccines, or immunization appointments directly into your schedule.
Integrates with PioneerRx/PrimeRx to validate prescription numbers and patient DOBs in real time and submit requests directly to your pharmacist refill queue.
Collects previous pharmacy names, phone numbers, patient details, and medication lists to initiate seamless prescription transfers via structured intake.
Sends automated text alerts to patients when a prescription is verified, filled, and ready for pickup, or when it is time to request a recurring refill.
Indexes your over-the-counter stock catalog and formulary policies via RAG to check real-time stock levels and answer drug brand questions.
Answers common questions about store hours, parking, accepted insurance providers, generic vs brand choices, and basic dosage instructions accurately.
The RhinoAgents dashboard gives you a live view of every refill request, prescription transfer, and vaccine scheduling — with secure chat transcripts, stock tracking, and pharmacy reports.
Every incoming refill request, transfer details, and vaccine appointment in real time — patient details, Rx number, validation status, and sync logs.
Every patient transaction and query transcribed and indexed securely. Search transcripts to verify spelling of names, address issues, or review intake notes.
See text notification logs, check pickup confirmation answers, identify uncollected prescriptions, and track patient communications over time.
Creates a patient record for new transfers or vaccination clients — insurance inputs, contact data, and consent forms sync'd to your PMS.
Immunization slots sorted by vaccine type and timing. Check patient screening answers, track pharmacy capacities, and manage vaccine inventories.
Refills requested, transfer intakes completed, phone volume deflected, vaccine slots scheduled, and peak hours — delivered to your inbox every week.
RhinoAgents is the AI pharmacy chatbot built for retail, compounding, clinical, and independent pharmacies. It deflects routine telephone queries, reduces database refill errors, and syncs directly with PioneerRx, PrimeRx, and Liberty Software.
Over 50% of inbound calls regarding store hours, refill orders, and prescription readiness are handled instantly by the chatbot without routing to staff.
Eliminate oral data entry errors. Customers input their own Rx numbers and patient dates of birth, which are cross-verified instantly.
Free pharmacy techs and pharmacists from constant telephone distractions so they can focus on filling orders and offering clinical counseling.
API-level integration writes refill orders and transfer records directly into PioneerRx, PrimeRx, Liberty Software, Rx30, and ComputerRx.
The chatbot checks over-the-counter stock catalogs and medication lists to answer patient availability queries accurately and instantly.
Advanced encryption and compliance protocols guarantee that protected health information (PHI) remains secure and private.
Monitor live queues, refill requests, patient transfers, and system status in real time.
Pharmacies using RhinoAgents report a 60% reduction in routine call volumes, prescription refill processing times cut to under 5 seconds, transfer conversion rates doubling, and vaccine slots fully booked.
How independent and retail pharmacies are scaling prescription refills and vaccine slots without adding headcount.
A local independent pharmacy in New York deployed the chatbot to handle refills. Within 45 days, refill requests doubled with zero phone line congestion. Techs saved 14 hours a week.
A compounding pharmacy saw transfer request intakes go from 12/mo to 45/mo. Chatbot gathers insurance and doctor details automatically, writing securely to PioneerRx.
A 3-location community pharmacy group automated flu and COVID-19 vaccine scheduling. Direct link with Liberty Software automated scheduling for 850+ patients.
What pharmacy owners, directors, and managers say after going live with RhinoAgents.
"Our phone lines are finally clear. The automated Rx refills and vaccine scheduling have cut our front-counter interruptions by over 50%. The techs can actually focus."
"Refilling my prescription through the chatbot took less than a minute. I got a text update when it was ready for pickup. Extremely convenient!"
"Setup took under 10 minutes. The direct integration with our Pharmacy Management System was seamless and HIPAA-compliant. Easily saves us 15 hours a week."
No switching platforms. Connect to your existing calendar, CRM, and payment tools and go live instantly.
PioneerRx, PrimeRx, Liberty Software, Rx30, ComputerRx, QS/1
McKesson, Cardinal Health, AmerisourceBergen, OTC inventory catalogs
Twilio, RingCentral, Vonage, Telnyx, Bandwidth
Stripe, Square, Clover POS, local merchant gateways
HubSpot, Salesforce, GoHighLevel, Twilio SMS, WhatsApp Business
AI Chat Agent, AI Lead Nurture, AI Customer Win-Back Agent
While our self-serve dashboard allows you to deploy booking chatbots in under 10 minutes, we know configuring software APIs and custom prompting can sometimes feel overwhelming.
RhinoAgents offers Done-For-You setup support at a rate of $50 per hour. Our team will design, integrate, test, and launch your AI Chatbot for you.
Our engineering experts will write and optimize the system prompts to perfectly match your brand guidelines, specific use cases, and business terms.
We'll connect your scheduling tools, CRMs (HubSpot, Salesforce, Zoho), or industry-specific software databases securely to keep bookings and contacts synced.
Before going live, we perform mock chats to test response latency, verify conversational flow, and configure fallback routing rules.
RhinoAgents AI Pharmacy Chatbot starts at $149/month. Transparent, flat-rate pricing. No setup fees. No contracts. No per-refill charges. Cancel anytime.
For independent pharmacies getting started with AI prescription refills and basic stock FAQs.
For retail and compounding pharmacies scaling to full automated refills and vaccine scheduling.
For multi-location groups, regional pharmacy chains, and high-volume operations.
Everything you need to know about setting up and running an AI pharmacy chatbot for refills, transfers, vaccine scheduling, and PMS integrations.
Stop losing customers to busy phone lines and long hold queues. Give your drugstore website a warm, HIPAA-compliant chat agent that validates refills, coordinates transfers, and automates immunization bookings — 24/7, while your pharmacists focus on care.