An AI chatbot for restaurants & food delivery is a website-embedded assistant trained on your own menu, hours, and policies that handles reservations, menu enquiries, order status, customer support, and promotions instantly, 24 hours a day. Unlike a generic chatbot, it's built specifically for your business: you select your industry and use cases, choose the languages it should speak, and upload the files it should learn from. It reads and indexes those files using Retrieval-Augmented Generation (RAG), so its answers stay accurate and grounded in your real menu and policies — and it knows exactly when to hand a conversation to a human.
RhinoAgents chatbots embed on any website with one line of code, connect to your reservation system and point-of-sale or delivery platform, log every conversation to a dashboard, and escalate to your staff seamlessly when needed. PCI DSS compliant and SOC 2 Type II certified.
Pick your industry, choose your use cases, select your languages, upload your knowledge base, and go live. Here's exactly what that looks like.
Choose every language your chatbot should respond in. It auto-detects the visitor's language and switches automatically.
Drop in your menu, allergen guide, opening hours, and loyalty or promotions details. The chatbot reads and indexes them automatically (RAG) so every answer is grounded in your real content.
A diner who can't get a table or an answer on a delivery order opens a competitor's app instead. Your chatbot is the difference between a lost order and a confirmed reservation.
Every common question your host stand, kitchen, and delivery support team field — answered instantly, grounded in your own content.
Live table availability checked against your reservation system — guests can pick a time, party size, and confirm a booking right inside the chat, with special requests captured automatically.
Dish descriptions, prices, allergens, and dietary options (vegan, gluten-free, nut-free) answered from your actual menu and allergen guide — no guessing, no outdated PDFs.
Connected to your POS or delivery platform, the bot looks up an order by number or phone and confirms whether it's preparing, out for delivery, or delivered, with an ETA.
Missing items, wrong orders, refund requests, and general questions handled with empathy — resolved automatically where possible, escalated instantly where it isn't.
Active deals, loyalty point balances, and limited-time offers surfaced naturally in conversation — driving redemptions instead of sitting unused on a banner.
Customers chat in their own language. The bot detects it automatically and replies in kind, across 30+ supported languages — ideal for diverse, multilingual neighborhoods.
A chatbot that pretends to know everything erodes trust fast. RhinoAgents is built to recognise its own limits — and route to a human the moment a conversation needs one.
Chat volume, resolution rates, escalations, and full transcripts — one dashboard for admissions, student services, and leadership.
Every conversation captured and searchable by keyword, date, language, or use case. Review exactly what visitors are asking and how the bot answered.
Number of chats, resolution rate, escalation rate, busiest hours, and most-asked questions — daily, weekly, or termly views.
A live queue of conversations needing a human, routed by department, with the full transcript attached so staff never start from zero.
Add, replace, or remove documents at any time. Re-indexing happens automatically — update your fee schedule and the bot knows within minutes.
See which languages your visitors are actually using, so you know where to invest in translated knowledge base content.
Chats handled, resolution rate, escalations, and top unanswered questions — delivered to your registrar or principal every Monday.
Your knowledge base and chat data include sensitive customer and payment-adjacent information. RhinoAgents meets the standards your compliance team expects.
Real metrics from restaurants and food delivery businesses using RhinoAgents chatbots.
How restaurants and food delivery businesses are converting more orders and freeing staff time with a chatbot built in minutes.
Built using the menu and allergen guide as the knowledge base, the chatbot now handles the vast majority of reservation and menu enquiries, with only complaints reaching the manager.
Customers previously called during peak hours to check order status. The chatbot now answers these instantly by pulling live status from the delivery platform, and escalates genuine issues directly to support.
Selecting Spanish, Mandarin, and Vietnamese during chatbot setup let customers order and ask questions in their own language. Engagement and online order completion tripled within the quarter.
Connect your knowledge sources, POS, and website — embed with one line of code and go live immediately.
Toast, Square, Clover, Lightspeed, TouchBistro, Revel Systems, Aloha POS
PDF, Word, Excel, CSV, Google Drive, Notion, Confluence, or direct website URL crawl
DoorDash, Uber Eats, Grubhub, OpenTable, Resy, Tock, SevenRooms
Slack, Microsoft Teams, Gmail, Outlook, SMS — route escalations to the right department instantly
Square Loyalty, Toast Loyalty, Fivestars, Punchh, Yotpo
AI Voice Agent, AI Reservation Bot, AI Customer Support Agent, AI Promotions Agent
A single neighborhood restaurant or a multi-location chain — the same five-step setup works for all of them.
Straight answers — no jargon.
No developer, no months of Create time. Select Education, choose admissions, student support, or parent FAQs, upload your handbook and fee schedule, pick your languages — and your website has a 24/7 assistant that knows exactly when to bring in a human.