An autonomous AI supervisor that runs your entire support operation: Triages every incoming request in < 2 seconds, Resolves 70% of issues without human touch, Escalates only what matters — with full context, Coaches human agents in real time, Measures CSAT, FRT, and ROI per channel. Perfect for: SaaS & e-commerce scaling support, Agencies managing 100+ client inboxes, Enterprises unifying email, chat, social, SMS, Startups delivering VIP service on a budget. 🧠 Your support team — supercharged, 24/7.
One dashboard for Zendesk, Intercom, Gmail, WhatsApp, Instagram, Twitter, Facebook. Real-time sync — no missed message.
Sentiment + intent + urgency → auto-tag & route. 70% tickets solved by self-service KB bot.
Refund? → Approved + coupon sent. Tracking? → Live UPS link + ETA. Cancel? → Retention offer + pause.
AI drafts perfect reply → agent edits 1-click. Full conversation history + suggested tone.
Whispers grammar fixes, policy links, empathy phrases. “Try: ‘I’m sorry that happened…’”
Auto-survey after every close. Predict churn → trigger VIP save.
Learns from resolved tickets → writes new KB articles. SEO-optimized for Google & self-service.
Alerts 5 min before breach. Auto-reassigns to free agents.
“Where’s my order?” on Instagram → instant DM with tracking.
Our AI Customer Service Manager Agents deliver comprehensive capabilities to transform support operations and drive measurable customer happiness.
One dashboard for Zendesk, Intercom, Gmail, WhatsApp, Instagram, Twitter, Facebook. Real-time sync — no missed message.
Sentiment + intent + urgency → auto-tag & route. 70% tickets solved by self-service KB bot.
Refund? → Approved + coupon sent. Tracking? → Live UPS link + ETA. Cancel? → Retention offer + pause.
AI drafts perfect reply → agent edits 1-click. Full conversation history + suggested tone.
Whispers grammar fixes, policy links, empathy phrases. “Try: ‘I’m sorry that happened…’”
Auto-survey after every close. Predict churn → trigger VIP save.
Learns from resolved tickets → writes new KB articles. SEO-optimized for Google & self-service.
Alerts 5 min before breach. Auto-reassigns to free agents.
“Where’s my order?” on Instagram → instant DM with tracking.
Native 1-click sync: Zendesk · Intercom · Freshdesk · Gorgias, Shopify · Magento · Stripe, WhatsApp Business · Instagram · Twitter, Slack → agent alerts, Zapier → custom workflows. 🔗 Plug-and-play in < 5 min.
Zendesk, Intercom, Freshdesk, Gorgias
Shopify, Magento, Stripe
WhatsApp Business, Instagram, Twitter
Slack → agent alerts
Zapier → custom workflows
70% tickets solved autonomously, 3× faster first-response time, 40% lower support cost.
Unified view across email, chat, social, SMS.
Resolve refunds, tracking, cancellations instantly.
Real-time whispers for tone, policy, empathy.
5-min warnings + auto-reassignment.
Auto-surveys + proactive retention triggers.
Learns from tickets → builds self-service.
Live FRT, CSAT, AHT, savings — export-ready.
Enterprise-grade security and privacy.
Live in < 30 minutes — no IT needed.
| Feature | Traditional Tools | RhinoAgents AI Agent |
|---|---|---|
| Ticket Triage | Manual | < 2 sec AI |
| Resolution Rate | 30% auto | 70% auto |
| Agent Productivity | 40 tickets/day | 100+ tickets/day |
| CSAT | 82% | 94% |
| Setup Time | 4–6 weeks | < 30 min |
| Channels | 3–4 | 10+ native |
| Human Coaching | None | Real-time whispers |
| Cost per Ticket | $12 | $2.80 |
Discover how brands have transformed support with our AI agents.
Black Friday Surge Handling
Challenge: 3,000 Black-Friday tickets. Result: 68% auto-resolved, CSAT 96%, $42K saved.
"We survived Black Friday without burnout."
— Sarah Kim, Support Lead
24/7 Global Support
Challenge: 24/7 global support. Result: FRT < 60 sec, CSAT +14 pts, churn ↓ 9%.
"Our customers feel heard — instantly."
— Alex Rivera, Head of Support
Multi-Client Support
Challenge: 47 client inboxes. Result: 1 agent → 12 clients, +300% ROI.
"We scaled without hiring."
— Jordan Lee, Operations Director
See your own numbers in 7 days.
| Metric | Before | After AI Agent |
|---|---|---|
| First Response | 4 h 12 m | 47 sec |
| Resolution Time | 18 h | 3 h 20 m |
| CSAT Score | 82% | 94% |
| Tickets / Agent | 38 / day | 112 / day |
| Cost per Ticket | $12.40 | $2.80 |
Find answers to common questions about our AI Customer Service Manager Agents and how they can transform your support programs.
Stop chasing unqualified leads. Let the AI Lead Nurturing Agent qualify, engage, and convert prospects 24/7 — with human-like precision.