Resolve queries instantly, reduce ticket volume, and improve customer satisfaction with RhinoAgents AI Customer Support Chatbot. Deploy on web, WhatsApp, or email with our no-code builder and RAG-powered knowledge base.
24/7 availability with sub-6 second response times
Source-anchored answers from your knowledge base
Connect to CRM, billing, and order management systems
Up to 62% ticket deflection and improved CSAT
Transform your customer support in 6 simple steps. From creation to deployment, get your intelligent chatbot running in minutes with our streamlined process.
Use either a simple custom prompt or our no-code builder. Define tone, purpose, and policies while designing conversation flows.
Upload content, PDFs, FAQs, or connect to Google Drive, Notion, Confluence. RAG ensures source-anchored, up-to-date answers.
Simulate conversations, check response accuracy, and refine prompts. Set fallback rules and confidence thresholds.
Connect helpdesk, CRM, billing, order management systems. API transformer shapes payloads without custom middleware.
Embed on your website, customer portal, or deploy on WhatsApp, SMS, and email. Support customers where they're comfortable.
Track every interaction, API call, and workflow node in Job Monitor for full visibility and continuous optimization.
Ready to transform your customer support? Get started in minutes.
The AI Customer Support Chatbot is designed to deflect repetitive queries while empowering agents to focus on complex cases. It delivers instant responses, real-time support, and seamless customer experiences across all channels.
Handles common queries instantly with zero wait times for your customers.
Looks up live data from your systems to provide accurate, current information.
Automates complex processes to resolve issues without human intervention.
Transfers complex queries to human agents with full context and conversation history.
Tracks performance metrics to continuously improve service quality and efficiency.
Initiates conversations proactively to prevent issues and keep customers informed.
Enterprise-grade features that set RhinoAgents apart from traditional chatbots. Built for scale, security, and seamless customer experiences.
Build powerful AI chatbots without technical expertise using our visual builder or advanced prompt customization.
Seamless, unified experience across all customer touchpoints with context continuity.
Acts as a real-time bridge to your business systems with live data fetching and updates.
Seamless escalation to live agents with complete conversation history and detected intent.
Enterprise-grade security with role-based access controls and comprehensive audit logs.
Initiates conversations proactively to prevent issues and maintain customer transparency.
We've collaborated with industry-leading tools to ensure your AI Customer Support Chatbot plugs into your ecosystem seamlessly. Native integrations with request/response transformation eliminate the need for custom middleware.
Helpdesk
Support
Live Chat
Service Desk
Salesforce
ITSM
CRM
CRM & Marketing
Customer Data
E-Commerce
WordPress
E-Commerce
Platform
Payments
Payments
Business API
SMS & Voice
Team Chat
Microsoft
Billing
Service Desk
Every integration is handled natively with request/response transformation, reducing reliance on middleware and ensuring seamless data flow.
Live data synchronization ensures your chatbot always has the most current information from your business systems for accurate responses.
Can't find your platform? We support custom API connections for specialized requirements, ensuring no system is left behind.
RhinoAgents delivers enterprise-grade customer support automation with unique capabilities that set us apart from traditional chatbot solutions. Here's why industry leaders trust us with their customer experience.
Every integration is handled natively with request/response transformation, reducing reliance on middleware and ensuring seamless data flow between systems.
Unlike basic bots, your chatbot cites sources, adapts to updates, and avoids hallucinations with production-ready Retrieval-Augmented Generation.
Every action—conversation, API call, escalation—is logged in the Job Monitor for accountability, compliance, and continuous optimization.
Across industries, RhinoAgents chatbots deflect tickets, improve CSAT, and reduce operational costs with measurable ROI.
See how leading companies across different industries have transformed their customer support operations with RhinoAgents AI Customer Support Chatbot, achieving measurable results and improved customer satisfaction.
Online retail stores face overwhelming ticket volumes, with the majority of queries being repetitive "Where is my order?" (WISMO) and return requests. Support teams spend hours each day providing tracking updates and processing returns, leading to long wait times and rising costs.
The RhinoAgents AI Customer Support Chatbot was integrated with Shopify for order data and logistics APIs for shipment tracking. Customers could verify their identity, instantly check live order status, and even initiate a return workflow directly within the chat.
Online
Where is my order #ORD-12345?
Let me check that for you!
Available 24/7
Can you explain this $299 charge?
I found your billing details:
A SaaS company experienced high inbound volumes around billing—customers wanted invoices, refund clarifications, or to upgrade/downgrade their subscriptions. Agents were tied up in manual checks across Stripe and CRM systems, delaying responses and hurting customer trust.
The RhinoAgents chatbot was trained on billing FAQs and connected via API to Stripe and Salesforce CRM. Customers could ask for invoices, clarify charges, or request subscription changes. The bot retrieved invoices in real-time, explained charges using knowledge base policies, and triggered workflows for upgrades or refunds.
A logistics provider struggled during peak seasons with "Where is my delivery?" queries and frequent address change requests. Manual processes resulted in delivery delays, missed deadlines, and frequent customer contacts due to frustration.
The AI Customer Support Chatbot was connected to the provider's order management system (OMS) and delivery partner APIs. Customers could ask for real-time delivery ETA, confirm their shipping address, and even update address details if the package hadn't shipped. The chatbot pushed updates back into the OMS and notified customers on both WhatsApp and email for confirmation.
Live Tracking
When will my package arrive?
Your package is on the way!
These real-world implementations demonstrate the versatility and effectiveness of RhinoAgents AI Customer Support Chatbot across different industries and use cases.
Join these industry leaders and transform your customer support operations. See how RhinoAgents AI Customer Support Chatbot can deliver similar results for your business.
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Find answers to common questions about RhinoAgents AI automation platform.
RhinoAgents can automate a wide range of tasks including data processing, customer support responses, lead qualification, content generation, research, scheduling, and much more. Our platform is highly adaptable to different industry needs.
No technical expertise is required. Our no-code interface makes it easy for anyone to create and deploy AI agents. For advanced customization, we do offer developer options, but they're completely optional.
Security is our top priority. We employ bank-level encryption, SOC 2 compliance protocols, and strict access controls. Your data is never used to train AI models, and we offer data residency options for regulatory compliance.
Yes, RhinoAgents offers 400+ pre-built integrations with popular business tools including Salesforce, HubSpot, Slack, Microsoft Teams, Google Workspace, and more. We also support custom API connections for specialized requirements.
Most businesses can deploy their first AI agent within minutes using our no-code builder. More complex integrations and customizations typically take a few hours to a few days, depending on your specific requirements.
We offer comprehensive support including documentation, video tutorials, live chat support, and dedicated customer success managers for enterprise clients. Our team is here to help you succeed with AI automation.