AI Shopify Assistant

One AI Assistant for
Orders, Inventory & Store GMV

Store owners track daily GMV and top-selling SKUs. Fulfillment managers unblock stalled orders and validate addresses. Merchandisers prevent stockouts. Customer support handles refunds and order status — all by natural chat.

Store Owner Fulfillment Manager Inventory Specialist Customer Support
Connect to Shopify Book a Demo
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AI Shopify Assistant
Shopify Plus • Orders • Inventory • Fulfillment • Returns
Connected • Store Active
Show today's gross sales, average order value (AOV), and any unfulfilled orders older than 48 hours.
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Today's Store Performance (as of 4:00 PM):

• Gross Sales (GMV): $18,420.50 (248 orders • +14% vs last Tuesday)
• AOV: $74.28 • Conversion Rate: 3.4%
• Top SKU: Ultra-Comfort Merino Hoodie — Navy (M) — 62 units sold

Attention: Found 2 unfulfilled orders >48h:
• #18412 ($142.00) — Flagged with USPS invalid zip code error.
• #18419 ($280.00) — Waiting on inventory transfer for variant Olive (L).
Fix USPS Zip Code Reorder Olive Stock Create Discount
Update shipping address for order #18412 to 1420 Market St, Apt 4B, San Francisco, CA 94102.
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Updated Order #18412 in Shopify:
• Address validated via USPS address API (100% deliverable match).
• Shipping label released to warehouse fulfillment batch queue.
• Customer confirmation email dispatched.
Official Shopify Admin REST & GraphQL API 80% Faster Address Error Resolution Zero Unmonitored Inventory Stockouts Scoped Custom App Access Governance Instant Daily Store GMV & ROAS Briefings Official Shopify Admin REST & GraphQL API 80% Faster Address Error Resolution
Built for Your Role

What Does Your Role Need From Shopify?

Select your role to see the exact prompts store owners, fulfillment managers, inventory merchandisers, and support reps use every day.

E-Commerce Store Owner

Track Daily GMV, Analyze Top SKUs & Optimize Discounts.

Store owners need real-time clarity on revenue pacing, marketing campaign conversion rates, and abandoned cart recovery without digging through multiple dashboard menus. Your AI assistant calculates net sales, configures promotion codes, and drafts financial briefings.

"Show today's gross sales, average order value (AOV), and conversion rate vs last week."
"Which 5 products generated 80% of our revenue during the Labor Day flash sale?"
"Create an automatic 15% discount code LABORDAY15 for carts over $75."
"Audit abandoned checkouts over $100 and review automated SMS recovery cadence."
"Compare customer acquisition costs and repeat purchase rates across channels."
"Generate an executive financial summary of Q3 net sales, refunds, and shipping costs."
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AI Shopify Assistant
Owner Mode
Create an automatic 15% discount code LABORDAY15 for carts over $75.
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Discount Code LABORDAY15 Created:
• Discount: 15% off entire order
• Minimum Purchase: $75.00 cart value
• Validity: Active immediately • Expires in 4 days
Added to checkout promotion banner.
Fulfillment & Operations Manager

Unblock Stalled Orders, Correct Addresses & Flag Fraud Risks.

Fulfillment managers lose hours resolving address validation errors, splitting multi-warehouse orders, and holding high-risk fraudulent transactions before shipping labels are printed. Your AI assistant audits unfulfilled queues and validates postal codes in seconds.

"Show all unfulfilled orders older than 48 hours and flag any with address validation errors."
"Split order #18429 into two shipments based on warehouse inventory availability."
"Flag orders containing high-risk fraud alerts before warehouse fulfillment prints labels."
"Bulk update 35 orders to Fulfilled with DHL Express tracking numbers from CSV."
"Notify customers with packages delayed in transit by carrier weather exceptions."
"Audit fulfillment SLA compliance across regional third-party logistics (3PL) partners."
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AI Shopify Assistant
Fulfillment Mode
Flag orders with high-risk fraud alerts before warehouse batch runs.
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Fraud Risk Alert — 1 Order Held:
• Order #18492 ($620.00): Flagged as High Risk by Shopify Fraud Analysis.
• Reason: Shipping address is 2,400 miles from billing IP location • 3 failed CVV attempts.
Fulfillment hold placed. Slack card sent to Operations Lead.
Inventory & Merchandising Specialist

Prevent Stockouts, Bulk Reprice SKUs & Reconcile Warehouse Stock.

Stockouts cost e-commerce stores thousands in lost sales and wasted ad spend. Your AI assistant monitors inventory thresholds, alerts you before top SKUs sell out, bulk updates variant prices, and archives discontinued products with 301 redirects.

"Which SKUs have fewer than 10 units in stock and need immediate purchase orders?"
"Bulk update prices for 45 summer apparel products to 25% off markdown."
"Audit inventory discrepancies between Shopify and warehouse ERP stock counts."
"Archive out-of-stock seasonal products and set automatic 301 redirects to category pages."
"Calculate inventory turnover rate and days of inventory on hand (DOH) for footwear."
"Update product variant tags and SEO meta descriptions for new fall collection."
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AI Shopify Assistant
Inventory Mode
Which SKUs have fewer than 10 units in stock right now?
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Low Stock Alert — 3 SKUs Critical:
• HOODIE-NAVY-M: 4 units remaining (Velocity: 14 units/day → Stockout in ~7 hours).
• TSHIRT-BLK-L: 8 units remaining (Stockout in ~24 hours).
• CAP-OLIVE-OS: 6 units remaining.
Purchase order draft prepared for supplier.
Customer Support Specialist

Track Order ETAs, Update Shipping Addresses & Issue Refunds.

Support agents waste precious minutes switching tabs between helpdesks and Shopify Admin to check tracking numbers, modify addresses, and calculate partial refunds. Your AI assistant looks up orders, corrects addresses, and generates return labels in seconds.

"Look up order status, tracking number, and delivery ETA for customer order #19204."
"Update shipping address for order #19280 before warehouse fulfillment batches run."
"Issue a partial refund of $24.50 on order #18991 for damaged item and restock unit."
"Generate a pre-paid return shipping label and email it to customer John Doe."
"Apply a $15 store credit gift card to customer account for shipping delay apology."
"Cancel order #19310 per customer request, void shipping label, and process refund."
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AI Shopify Assistant
Support Mode
Issue partial refund of $24.50 on order #18991 (damaged item) and restock.
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Refund Issued — Order #18991:
• Amount: $24.50 refunded to original payment method (Visa ending in 4102).
• Inventory: 1 unit restocked to Primary Warehouse.
• Customer Notification: Updated receipt emailed to customer.
Transaction logged in Shopify order timeline.
The Math is Simple

E-Commerce Brands Waste $7,200/Month on Manual Store Admin.
We Charge $99.

No expensive Shopify app bundle subscriptions. No stockouts from missed inventory alerts. Just 1,000 AI credits at $99/month — and your store operations run automatically 24/7.

What Manual Shopify Admin Costs You
E-commerce operations / Support specialist salary (avg)
$80,000/yr = $40/hr
Hours spent weekly on order lookups, address errors & inventory updates per person
11 hrs/week
Monthly cost of manual store administration per person
$1,800/month
Monthly waste for an e-commerce team of 4 specialists
$7,200/month
Plus costly stockouts on bestsellers, customer chargebacks, and reshipment fees.
VS
RhinoAgents AI Shopify Assistant
$99 / month
1,000 AI credits included
Entire team — Owners, Fulfillment, Inventory & Support
Resolve address issues & issue refunds by chat
Connect via official Shopify Admin API in 10 minutes
80% faster address error resolution and order lookups
You save every month
$7,101
$7,200 cost of manual admin − $99 subscription
What's a Credit?

Credits = AI work. Not simple chat messages. Each task consumes credits based on Shopify transaction complexity.

Look up order status or update shipping address
1 credit
Instant customer update
Daily store GMV briefing & low stock risk audit
5 credits
Multi-SKU store analysis
Process item return, issue refund & restock unit
8 credits
Complete return lifecycle
Bulk catalog repricing & inventory reconciliation sweep
15 credits
Store-wide catalog update
At $99/month with 1,000 credits, an e-commerce brand handles hundreds of order updates, address corrections, and refund issues — keeping customer satisfaction sky-high.
Quick Deployment

Your Whole E-Commerce Team Live in 10 Minutes.

Standard Shopify Custom App or OAuth. Zero custom theme code modification required.

1
Connect Shopify Store
Authenticate your Shopify or Shopify Plus store via secure Custom App or OAuth.
Admin API
2
Set Safety Thresholds
Configure refund limits (e.g. >$100 requires approval) and fraud alert rules.
Guardrails
3
Connect Slack or Teams
Low stock warnings, address error notices, and daily GMV digests post to channels.
Notifications
4
Store Goes Live
Owners, fulfillment, and support begin operating Shopify by natural language chat.
All Roles Ready
Under the Hood

Not a Basic Store Widget. An Autonomous Commerce Operator.

Four core capabilities that operate Shopify directly rather than just repeating documentation.

Bi-Directional API
Query, Modify & Fulfill Shopify Orders
Uses official Shopify Admin GraphQL APIs to query customer orders, edit shipping addresses, split shipments, and issue refunds in real-time.
Full Shopify & Shopify Plus API support
Multi-location warehouse inventory tracking
Fraud Protection
Auto-Hold High-Risk Fraudulent Orders
Evaluates Shopify fraud recommendation scores, CVV verification results, and IP distance anomalies, holding suspicious orders before warehouse pick-and-pack.
Prevents costly chargeback losses and merchandise theft
1-click interactive review cards in Slack
Human-in-the-Loop
Approval Gates on Large Financial Refunds
Tracking lookups and address fixes execute instantly. High-value refunds (like order cancellations >$250 or bulk price edits) require 1-click owner approval in Slack.
1-click interactive Slack & Teams approval cards
Complete audit log recorded in Shopify order timeline
Scheduled Jobs
Morning Revenue Digests & Stockout Sweeps
Delivers morning briefings highlighting yesterday's GMV, return rates, inventory SKUs approaching reorder points, and unfulfilled orders older than 48 hours.
Configurable daily & weekly schedules
Slack, Microsoft Teams, and email delivery
Full Capability Set

Everything Your AI Shopify Assistant Can Do

Across all four core e-commerce roles — one unified platform assistant.

Address Validation & Correction
Validates unconfirmed customer shipping addresses against postal service databases and updates Shopify records automatically.
FulfillmentAddressUSPS
Daily Store GMV Briefings
Calculates gross merchandise value, average order value, return volume, and discount redemption rates across sales channels.
OwnerGMVRevenue
Stockout Prevention Alerts
Monitors variant velocity against remaining warehouse stock and alerts merchandisers before top-selling items sell out.
InventoryStockoutsAlerts
Partial & Full Refund Processing
Issues line-item refunds, calculates restocking deductions, and updates customer order timelines with complete transaction records.
SupportRefundsReturns
Bulk Catalog Repricing
Applies percentage or fixed discounts across entire product collections, scheduling sale start and end times automatically.
OwnerPricingDiscounts
Order Status & ETA Inquiries
Looks up real-time carrier tracking checkpoints (FedEx, UPS, USPS, DHL) and drafts personalized customer status updates.
SupportTrackingWISMO
Human-in-the-Loop

E-Commerce Safeguards. Owner Approvals on High-Value Refunds.

Order lookups, tracking inquiries, and address corrections execute instantaneously. High-value actions like issuing refunds over $200 or canceling paid orders require 1-click confirmation in Slack.

  • Tracking inquiries — instant read-only summaries across carrier APIs
  • Address fixes — auto-verified against USPS/postal standards
  • High-value refunds — require 1-click store owner approval in Slack
  • Complete audit log — every execution logged in Shopify order timeline with staff attribution
Shopify Action — Owner Approval Required
Authorize High-Value Refund — $385.00
Refund Request:
• Order: #18920 (Customer: Rachel Adams)
• Items: 3x Cashmere Overcoat (Returned to warehouse)
• Amount: $385.00 to Original Payment Method

Exceeds configured auto-refund threshold ($200.00).
Connected Ecosystem

Shopify is the Commerce Core — Connected to Your Stack

Your AI Shopify Assistant communicates across your existing helpdesk, email marketing, team chat, and logistics carriers.

Shopify & Shopify Plus Slack Microsoft Teams Klaviyo Gorgias Helpdesk Zendesk Stripe Payments 400+ via REST & Webhooks
Enterprise Trust

PCI-DSS Compliant & Customer Data Privacy

Your customer shipping addresses, transaction figures, and order details are protected with bank-grade encryption.

Scoped Admin API Access
Authenticates securely via Shopify Custom App access tokens with restricted read/write scopes. Credit card data is never stored.
SOC 2 Type II Certified
Audited enterprise architecture with end-to-end TLS 1.3 encryption in transit and AES-256 at rest. Complete separation of tenant data.
Zero LLM Training Policy
Your customer names, shipping addresses, order values, and product margins are never used to train public AI models. All inference is private.
Got Questions?

Frequently Asked Questions

How does this integrate with Shopify?
RhinoAgents AI Shopify Assistant connects directly via official Shopify Admin REST and GraphQL APIs authenticated using custom app access tokens or OAuth 2.0. It operates across Orders, Inventory, Products, and Customers with scoped read/write permissions without modifying store theme code.
Can store owners, fulfillment leads, and customer support share one assistant?
Yes. One deployment serves your entire store operation. Owners review daily GMV and ROAS. Fulfillment teams catch stalled unfulfilled orders and validate shipping addresses. Inventory managers prevent stockouts. Support agents issue refunds and tracking links. Each role uses tailored prompts.
Does it edit products and orders or just read data?
It reads and writes. The assistant updates order shipping addresses, cancels orders, issues partial/full refunds, creates discount codes, and updates inventory quantities with human-in-the-loop safeguards on large financial transactions.
How long does setup take?
Under 10 minutes. Install via Shopify Custom App or OAuth, define your support approval thresholds, connect Slack or Microsoft Teams channels, and your AI assistant is live immediately.
Does it connect to Gorgias, Zendesk, and Klaviyo?
Yes. The AI Shopify Assistant integrates with helpdesks like Gorgias and Zendesk, as well as Klaviyo for abandoned checkout and post-purchase SMS/email cadences.
Your Whole E-Commerce Team. One AI Shopify Assistant.

Connect in 10 minutes. Unblock stalled orders. Prevent stockouts. Track daily GMV — all for $99/month.

Start with 1,00 Credits Free Book a Demo