Powerful AI-driven automation designed to handle order tracking, delivery updates, and post-order support for restaurants.
Responds instantly with real-time order status. Shares preparation, out-for-delivery, and completed updates. Works for dine-in, takeaway, and delivery.
Shares accurate ETAs dynamically. Proactively informs customers about delays. Sets expectations clearly to reduce frustration.
Shares delivery partner details (when available). Provides rider status or tracking links. Handles third-party delivery queries via API.
Handles requests like address updates, special delivery instructions, order clarifications. Routes exceptions to staff with full context.
Works seamlessly across WhatsApp, website chat, SMS, Instagram & Facebook messages.
Handles thousands of order queries simultaneously. Prevents phone lines from getting jammed. Reduces pressure on kitchen and support staff.
Sends automatic updates at each order stage. Notifies customers when orders are ready or dispatched. Reduces inbound “status check” messages.
Shares pickup counter or location details. Provides delivery notes or contact-free instructions. Answers common post-order FAQs.
Detects unhappy or frustrated customers. Escalates issues to staff instantly. Logs incidents for review and improvement.
The Order Status & Delivery Support Chatbot integrates effortlessly with your POS, delivery platforms, communication channels, and automation tools.
Smooth integration with POS systems, online ordering platforms, and delivery partners (via APIs).
Engage customers instantly across all major messaging channels.
Connect with automation tools for seamless workflows.
| Feature | Manual Support | RhinoAgents Delivery Chatbot |
|---|---|---|
| Response Time | Slow | Instant |
| Support Load | High | Significantly Reduced |
| Order Status Accuracy | Inconsistent | Real-Time |
| Delay Communication | Manual | Automated |
| Peak-Hour Handling | Limited | Scalable |
| Customer Satisfaction | Variable | Consistently High |
Discover how restaurants use AI automation to handle order tracking, reduce support calls, and improve customer satisfaction.
70% of support queries were “Where’s my order?”
AI automated order status responses.
Support overwhelmed during peak hours.
AI handled delivery updates and ETAs.
Inconsistent order updates across locations.
Centralized AI delivery support.
Negative reviews due to lack of updates.
Proactive AI notifications.
| Metric | Before AI | After RhinoAgents AI |
|---|---|---|
| Order Status Response Time | Minutes | Instant |
| Support Calls | High | ↓ 60–70% |
| Delivery Complaints | Frequent | ↓ 40% |
| Staff Coordination | High | Minimal |
| Customer Satisfaction | Average | Significantly Higher |
Get answers about how the Order Status & Delivery Support Chatbot automates tracking, updates, and support.
RhinoAgents.com — Where AI Turns Order Anxiety Into Confidence.