Platform Feature • Human-in-the-Loop AI

Human-in-the-Loop AI Approvals.
Automate with Confidence. Human Review on Demand.

Keep human experts in control of high-stakes actions. Set threshold-based approval gates for refunds, contract modifications, email dispatches, and system changes with 1-click approvals.

Describe your human approval rule — RhinoAgents executes it
Threshold-Based Approvals Live 1-Click Takeover Slack / Teams Notifications Full Decision Audit Trail
100%
control over sensitive business actions
< 30 sec
average approval turnaround in Slack
Zero
unauthorized high-value financial actions
Seamless
agent-to-human context handoffs
How It Works

5 Steps from Trigger to Decision

Your AI agent pauses at a critical action, notifies the right person, waits for their decision, then continues — all automatically.

1
Agent Hits a Checkpoint

The AI agent reaches an action that requires human approval — a refund, contract send, bulk email, or sensitive data access.

2
Notification Sent

A detailed approval request is sent instantly to your configured channel — Slack DM, Email, Teams message, or WhatsApp.

3
Human Reviews Context

The notification includes full context — what the agent wants to do, relevant data, and a link to view more details.

4
Approve or Reject

One tap to Approve or Reject — right inside Slack, Email, or Teams. No login required. Optionally add a note for the agent.

5
Agent Resumes

The agent instantly continues with the approved action, or gracefully handles the rejection with a configured fallback flow.

Approval Notifications

One-Tap Approvals in Your Favourite Tools

Approval requests appear as rich notifications with full context and action buttons — directly in the apps your team already uses.

Slack — #ai-approvals
Just now
Sales AI Agent

Action Required: The agent wants to send a proposal email to Acme Corp (john@acmecorp.com) with an attached quote of $24,500. Please approve or reject.

Microsoft Teams
2 min ago
HR AI Agent

Approval Needed: The agent is about to send an offer letter to Sarah Johnson for the Senior Designer role at $85,000/yr. Confirm before sending.

WhatsApp
5 min ago
Finance AI Agent

Action Required: Requesting approval to process a refund of $1,250 for Order #RA-8842 (customer: Mike Chen). Reply APPROVE or REJECT.

Configure Inside Your Agent

Set up Human-in-the-Loop checkpoints directly in your AI agent's settings — no code, no extra tools needed.

Slack Approvals
Send to #ai-approvals channel
Email Approvals
manager@company.com
Microsoft Teams
General team channel
WhatsApp
+1 (555) 000-0000
Timeout Action
If no response in
Fallback Approver
If primary is unavailable
Start Configuring
Supported Channels

Approve from Anywhere

Receive approval requests and respond directly inside the tools your team already uses every day.

Slack

Receive rich block messages in any public or private channel. Approve or reject with a single button click — no login required.

  • Channel or DM delivery
  • Interactive approve/reject buttons
  • Threaded context & audit trail
Microsoft Teams

Adaptive Card notifications sent to any Teams channel or chat. Approve or reject without leaving the Teams interface.

  • Adaptive Card UI
  • Channel or 1:1 chat delivery
  • Inline response with Teams auth
WhatsApp

Approval requests sent via WhatsApp Business. Reply APPROVE or REJECT — or use interactive quick-reply buttons.

  • Quick-reply button templates
  • Text command fallback
  • Works on mobile & desktop
SMS / Text

Simple text-based approvals for field workers or executives who prefer SMS. Reply YES/NO to approve or reject an action.

  • YES/NO reply commands
  • Twilio & custom provider support
  • Multi-number routing
Custom Webhook

Send approval requests to any custom endpoint — integrate with your internal tools, ticketing systems, or custom dashboards.

  • POST payload to any URL
  • Custom headers & auth
  • Callback URL for response
Use Cases

When Should AI Ask for Approval?

Set approval checkpoints for any high-stakes AI action — across every department and workflow.

Sales — Proposal Sign-Off

AI drafts a custom proposal. Before sending to the prospect, the agent pauses and requests sales manager approval via Slack — with quote value and deal context.

HR — Offer Letter Approval

Recruitment AI prepares an offer letter with salary and benefits. HR manager gets a Teams notification to approve before the letter is sent to the candidate.

Finance — Refund Authorization

Customer support agent wants to issue a refund over a threshold amount. Finance manager receives a WhatsApp message to approve or reject before processing.

Marketing — Campaign Launch

Marketing AI agent schedules a bulk email campaign to 50,000 contacts. Brand manager reviews the draft and approves the send via Slack before any email goes out.

DevOps — Deployment Approval

CI/CD AI agent completes tests and wants to push to production. Engineering lead gets a Teams notification to approve the deployment with a one-click confirm.

Benefits

Why Human-in-the-Loop Matters

Maintain full automation speed while keeping humans accountable for the decisions that matter most.

Full Control, Zero Slowdown

Automation continues at full speed for routine tasks. Only critical checkpoints require human input — keeping throughput high while risk stays managed.

Compliance & Auditability

Every approval decision is logged with timestamp, approver identity, and reasoning notes — creating a complete, immutable audit trail for compliance.

Prevent Costly AI Mistakes

Stop the AI before it sends the wrong email, issues an unauthorised refund, or executes a flawed contract — with one human checkpoint in the right place.

Build Trust in AI Adoption

Teams adopt AI faster when they know humans stay in control. Human-in-the-Loop is the bridge that turns AI skeptics into advocates.

Get Started Today

AI That Knows When
to Ask for Help

Set up Human-in-the-Loop approvals in minutes — no code, no extra tools. Configure approval channels directly inside your AI agent settings.