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Integrate Twilio
with
communication apps and services

Transform your communication workflows with RhinoAgents, connecting Twilio's SMS, voice, and WhatsApp services to over 1000 other platforms. Automate messaging, notifications, and customer communications seamlessly across your entire tech stack.

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Create workflows

Create workflows with Twilio integrations

Connect Twilio with hundreds of popular apps and services to automate your workflows. Build powerful integrations without code.

48 integrations available
hubspot

HubSpot

CRM & Marketing

telegram

Telegram

Messaging & Bots
twitter

Twitter

Social Media

sendgrid

SendGrid

Email Service

jira

Jira

Project Management

trello

Trello

Project Management

AWS S3

AWS S3

Cloud Storage

twilio

Twilio

Communication

todoist

Todoist

Task Management

pipedrive

Pipedrive

CRM

Outlook

Outlook

Email & Calendar

WooCommerce

WooCommerce

E-commerce

Google Docs

Google Docs

Documents

WhatsApp

WhatsApp

Messaging

YouTube

YouTube

Video Platform

Supabase

Supabase

Database

Salesforce

Salesforce

CRM

Dropbox

Dropbox

Cloud Storage

Stripe

Stripe

Payments

CoinGecko

CoinGecko

Crypto Data

Zendesk

Zendesk

Customer Support

AWS Lambda

AWS Lambda

Serverless

Shopify

Shopify

E-commerce

LinkedIn

LinkedIn

Professional Network

aws-ses

AWS SES

Email Service

Asana

Asana

Project Management

Zoho CRM

Zoho CRM

CRM

Google Translate

Google Translate

Translation

DynamoDB

DynamoDB

NoSQL Database

zoom

Zoom

Video Conferencing

Dropcontact

Dropcontact

Contact Enrichment

Xero

Xero

Accounting

Linear

Linear

Issue Tracking

convertkit

ConvertKit

Email Marketing

Segment

Segment

Analytics

BambooHR

BambooHR

HR Management

Freshworks

Freshworks

CRM

hunter

Hunter

Email Finder

Affinity

Affinity

Relationship CRM

Beeminder

Beeminder

Goal Tracking

Agile CRM

Agile CRM

CRM & Sales

Chargebee

Chargebee

Subscription Billing

Paypal

PayPal

Payments

openai

OpenAI

AI & ML

uplead

UpLead

Lead Generation

zoho books

Zoho Books

Accounting

notion

Notion

Workspace

Airtable

Airtable

Database

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Integration Guide

How to Use This Integration

Automate your Twilio communication workflows with RhinoAgents. Connect, send messages, make calls, and manage WhatsApp communications seamlessly with our powerful AI agents.

1

Connect Your Twilio Account

Authenticate your Twilio account with RhinoAgents using your Account SID and Auth Token for secure access to communication services.

2

Configure Your Workflow

Set up automated communication workflows using our visual builder with triggers, conditions, and Twilio actions for SMS, voice, and WhatsApp.

3

Automate & Scale

Let RhinoAgents handle your communication operations automatically, 24/7 without manual intervention across all channels.

Start Automating Your Communications
Capabilities

Available Twilio Actions

RhinoAgents supports comprehensive Twilio operations to automate your communication workflows

Send SMS

Send text messages to any phone number worldwide with delivery tracking and status updates.

POST /Messages.json

Get SMS Status

Retrieve the delivery status and details of previously sent SMS messages.

GET /Messages/{sid}.json

Make Call

Initiate voice calls with custom TwiML instructions for interactive voice responses.

POST /Calls.json

Get Call Details

Retrieve comprehensive information about specific calls including duration and status.

GET /Calls/{sid}.json

Send WhatsApp Message

Send WhatsApp messages using approved templates and track delivery status.

POST /Messages.json

List Phone Numbers

Retrieve all available Twilio phone numbers in your account for routing calls and messages.

GET /IncomingPhoneNumbers.json
Webhook Triggers

Real-time Twilio Communication Triggers

Monitor communication events in your Twilio account and trigger automated workflows instantly. Each trigger supports real-time execution with full event payload and response handling.

SMS Message Received

Triggers when an SMS message is received on your Twilio phone number for instant customer response automation.

Type: WEBHOOK
Event: message.received
Payload: message_sid, from, to, body, timestamp

Call Status Changed

Monitors voice call status changes including ringing, answered, completed, or failed for comprehensive tracking.

Type: WEBHOOK
Event: call.status-changed
Payload: call_sid, status, from, to, duration

WhatsApp Message Received

Triggers when WhatsApp messages are received through Twilio's WhatsApp Business API integration.

Type: WEBHOOK
Event: whatsapp.received
Payload: message_sid, whatsapp_from, whatsapp_to, body

Message Delivery Status

Tracks message delivery status updates including sent, delivered, failed, or undelivered for reliability monitoring.

Type: WEBHOOK
Event: message.status
Payload: message_sid, status, error_code, timestamp

Call Recording Available

Triggers when a call recording is completed and ready for download or processing.

Type: WEBHOOK
Event: recording.completed
Payload: recording_sid, call_sid, recording_url, duration

Phone Number Provisioned

Triggers when a new phone number is added to your Twilio account for automatic configuration workflows.

Type: WEBHOOK
Event: phone.provisioned
Payload: phone_number, account_sid, friendly_name, capabilities
Start Using Twilio Triggers
Integration Details

Twilio Integration Information

Complete overview of capabilities, technical specifications, and implementation details for Twilio integration with RhinoAgents communication platform

API Specifications

Base URL https://api.twilio.com
API Version 2010-04-01
Authentication Basic Auth
Rate Limits 30,000 req/hour
Data Format JSON & XML

Available Triggers

SMS Message Received Real-time

Triggers when SMS messages are received on your numbers

Call Status Changed Real-time

Monitors voice call status changes and completion

WhatsApp Message Received Real-time

Triggers for incoming WhatsApp Business messages

Message Delivery Status Real-time

Tracks delivery status for sent messages

Supported Operations

Send SMS
Make Calls
WhatsApp
SMS Status
Call Details
TwiML Bins
List Numbers
Recordings

Communication Types

Messaging

SMS (Text Messages)
MMS (Media Messages)
WhatsApp Business
Delivery Receipts

Voice & Video

Voice Calls
Conference Calls
Call Recording
Interactive Voice Response

Security & Compliance

HTTPS/TLS Encryption
Basic Auth with Auth Token
HIPAA Eligible Services
SOC 2 Type II Certified
Global Data Residency

Performance & Limits

API Rate Limit 30,000 req/hour
SMS Throughput 1 msg/sec default
Concurrent Calls Unlimited
Response Time < 500ms

Quick Setup Guide

Get your Twilio integration up and running in minutes with these simple steps

1

Get Twilio Credentials

Obtain your Account SID and Auth Token from Twilio Console

2

Configure Phone Numbers

Set up your Twilio phone numbers for SMS and voice services

3

Connect to RhinoAgents

Add credentials to RhinoAgents and configure your workflows

4

Test & Deploy

Test your communication flows and activate automation

Start Your Integration
Integration Possibilities

What Kind of Integration It Will Plug In

Connect Twilio with hundreds of applications and services to create powerful automated communication workflows. From CRM systems to customer support tools, the possibilities are endless.

CRM & Sales Tools

Salesforce
HubSpot
Pipedrive
Zoho CRM

Send SMS notifications for leads, make follow-up calls automatically, and track communication history.

Customer Support

Zendesk
Intercom
Freshdesk
Help Scout

Send SMS ticket updates, make callback calls, and integrate WhatsApp support channels.

E-commerce & Payments

Shopify
Stripe
PayPal
WooCommerce

Send order confirmations, delivery notifications, and payment reminders via SMS.

Marketing & Analytics

Mailchimp
Google Analytics
Facebook Ads
Mixpanel

Send SMS campaigns, track engagement metrics, and automate marketing sequences.

Project Management

Trello
Asana
Monday.com
Jira

Send project updates, deadline reminders, and team notifications via SMS or calls.

Communication & Collaboration

Slack
Microsoft Teams
Zoom
Discord

Bridge team communications with SMS alerts, voice calls, and WhatsApp integrations.

API Setup Guide

How to Generate Twilio API Keys

Follow these step-by-step instructions to set up your Twilio API credentials and start automating your communications with RhinoAgents.

1

Access Twilio Console

Start by logging into your Twilio Console to access your account credentials and settings.

  1. a Go to the Twilio Console
  2. b Log in with your Twilio account credentials
  3. c You'll be taken to the Console Dashboard
2

Locate Account Credentials

Find your Account SID and Auth Token which are required for API authentication.

  1. a On the Console Dashboard, look for the "Account Info" section
  2. b Copy your Account SID (starts with "AC...")
  3. c Click "View" next to Auth Token to reveal it
  4. d Copy your Auth Token and store it securely

The Auth Token is sensitive information. Keep it secure and never share it publicly.

3

Get or Purchase Phone Numbers

You'll need Twilio phone numbers to send SMS messages and make voice calls.

  1. a In the Console, go to "Phone Numbers" → "Manage" → "Active numbers"
  2. b If you don't have numbers, click "Buy a number"
  3. c Select country and choose SMS and/or Voice capabilities
  4. d Purchase the number and note it down for later use
4

Set Up WhatsApp (Optional)

If you plan to use WhatsApp messaging, you'll need to set up WhatsApp Business API.

  1. a Go to "Messaging" → "Try it out" → "Send a WhatsApp message"
  2. b Follow the WhatsApp sandbox setup instructions
  3. c For production, request WhatsApp Business API access
  4. d Note your WhatsApp-enabled number (e.g., +14155238886)
5

Configure RhinoAgents

Add your Twilio credentials to RhinoAgents to start automating your communications.

  1. a Log in to your RhinoAgents dashboard
  2. b Navigate to "Integrations" → "Twilio"
  3. c Enter your Account SID and Auth Token
  4. d Add your Twilio phone numbers for SMS and voice
  5. e Test the connection and save your configuration
Start Building Workflows
FAQ

Frequently Asked Questions

Common questions about integrating Twilio with RhinoAgents