The Voice AI Agent connects to your banking systems to pull customer data and resolve issues instantly. It works 24/7 to handle inquiries, update tickets, and assist customers with clear, human-like conversations
Instant answers for accounts, cards, loans, payments, fixed deposits, net banking, and mobile banking.
Activate cards, block cards, update contact details, track transactions, or raise service tickets.
Open tickets, update workflows, escalate issues, and schedule callbacks.
Route urgent fraud cases, loan escalations, or failed transactions to human agents with complete call summaries.
AI creates clear, agent-ready notes for every interaction.
Notify customers about EMIs, due dates, suspicious activity, or document requirements.
Advanced AI-powered features that transform your banking support into strategic, voice-first intelligence and actionable insights.
See all active queries — accounts, cards, loans, fraud, digital banking — with sentiment and resolution trends.
AI converts every interaction into clean summaries with customer details, request type, and urgency.
Identify bottlenecks in account management, card replacement, or loan servicing.
Forecast spikes in customer queries using transaction trends, billing cycles, and seasonal behavior.
See how your AI compares to industry standards and top-performing support teams.
Understand customer tone, stress levels, and priority indicators.
Generate weekly, monthly, or custom reports — call volume, ticket types, fraud flags, and resolution times.
Customers can ask: “Check my account balance.” “Block my debit card.” “What’s my next EMI date?”
Connects with Fraud Detection Agent, Loan Assistance Agent, Card Management Agent, and Billing AI Agent.
Our AI agent delivers a bank-grade customer experience that transforms your banking support into strategic, voice-first intelligence.
Instant banking assistance
Detect fraud risks, upcoming issues, and customer behavior patterns
Improve support quality, resolution speed, and customer satisfaction
Reduce manual documentation significantly
Understand urgency and customer stress
Fully secure and bank-compliant
See how our AI agent transforms your banking customer care workflow
| Feature | Manual Support | RhinoAgents AI Agent |
|---|---|---|
| Data Collection | Manual & Time-Consuming | ✓ Automated via API |
| Issue Resolution | Scripted & Slow | ✓ Real-Time, AI-Powered |
| Reporting | Requires Supervisor | ✓ Auto-Generated Reports |
| Forecasting | None | ✓ Predictive AI |
| Insights | Raw Calls | ✓ Actionable Recommendations |
| Alerts | Manual Monitoring | ✓ Smart AI Notifications |
| Integration | Multiple Tools | ✓ Unified Platform |
Your Voice AI Agent connects instantly with the tools you already use — no custom code, no disruptions, just unified, intelligent banking support.
Finacle, Temenos, Oracle FLEXCUBE, Fiserv, Salesforce Financial Services Cloud
Twilio, RingCentral, Aircall, Vonage, Telnyx, 8x8
PayShield, FraudGuard, KYC/AML APIs, Transaction Monitoring Systems
Stripe, Razorpay, PayPal, ACH, UPI, Card Networks
Loan servicing systems, underwriting tools, credit scoring APIs
Fraud Detection AI Agent, Loan AI Agent, Card Assistance Agent, Billing AI Agent
Slack, Microsoft Teams, Notion, ClickUp
SOC 2 • GDPR • PCI-DSS • SSO • Data Encryption
See how banks and financial institutions are transforming their customer support with our AI-powered voice agent.
AI resolved standard account and card queries instantly.
High volume of routine queries. AI resolved standard account and card queries instantly.
AI processed online banking issues and transaction tracking faster.
Slow digital support. AI processed online banking issues and transaction tracking faster.
AI handled EMI reminders, loan queries, and document verifications.
Long wait times for loan support. AI handled EMI reminders, loan queries, and document verifications.
AI handled card blocking, activation, and limit inquiries 24/7.
No after-hours card support. AI handled card blocking, activation, and limit inquiries 24/7.
AI assisted with app navigation, payments, balance checks, and UPI queries.
Confusing app navigation. AI assisted with app navigation, payments, balance checks, and UPI queries.
Measurable improvements across key banking support metrics with AI-powered voice care
| Metric | Before AI | After AI Agent |
|---|---|---|
| Average Query Time | 11 min | 2.8 min |
| First-Call Resolution | 44% | 92% |
| Missed Calls | High | Near Zero |
| Cost per Request | $8.50 | $3.00 |
| Accessibility | Business Hours | 24/7 Voice |
| Support Actions | Reactive | Predictive |
Our Voice AI Agent for Banking Customer Assistance serves diverse financial institutions with customized voice support and resolution solutions.
Account & card support
App & online support
Limits & disputes
EMI & documentation
Field agent support
Portfolio & account queries
Digital-first support
UPI & transaction support
Find answers to common questions about our Voice AI Agent for Banking Customer Assistance.
Don't just answer calls — resolve issues, predict problems, and delight customers with AI that listens and acts like your best agent.