The Voice AI Agent for travel agencies integrates directly with your CRM, booking system, itinerary management tools, payment gateway, airline/transport APIs, and cancellation policies — pulling traveler data to execute refund and cancellation processes instantly.
Instantly answer questions about refund timelines, travel credits, fare rules, cancellation fees, and eligibility.
Process cancellations, verify PNR, check refund eligibility, and initiate refund workflows automatically.
Schedule refund update calls, travel advisor consultations, or dispute review sessions.
Send high-priority cases to human support agents with complete summaries.
AI converts calls into clean, CRM-ready cancellation & refund logs.
Send refund status updates, processing confirmations, and re-engagement calls for travel credits.
Advanced AI-powered features that transform your cancellation & refund support into strategic, voice-first intelligence and actionable insights.
See all active cancellation requests, call logs, refund statuses, policy checks, and customer sentiment.
AI converts conversations into summaries with booking details, refund eligibility, reasons, and next steps.
Identify which refund or cancellation questions cause delays — improve scripts and policies instantly.
Forecast refund timelines, cancellation surges, peak times, and travel patterns.
Compare AI efficiency with human travel agents or across customer service channels.
Understand customer frustration, urgency, disappointment, or relief during cancellation calls.
Generate daily, weekly, or monthly reports — cancellations processed, refund outcomes, and support metrics.
Travelers can ask: “I want to cancel my booking.” or “When will I get my refund?”
Connects with Travel Booking AI Agent, Billing Agent, CRM AI Agent, Ticketing Agent.
Our AI agent delivers premium travel support performance that transforms your cancellation handling into strategic, voice-first intelligence.
Instant cancellation & refund processing with natural, empathetic conversations.
Identify peak cancellation periods and optimize support proactively.
Optimize refund workflows, scripts & communication based on real performance.
Save hours and reduce miscommunication with automated CRM-ready notes.
Detect traveler stress & reassurance needs in real-time.
Fully secure & compliant with enterprise-grade encryption.
See how our AI agent transforms your cancellation & refund workflow
| Feature | Manual Support | RhinoAgents AI Agent |
|---|---|---|
| Data Collection | Manual & Prone to Errors | ✓ Automated via API |
| Resolution | Slow & Staff-Dependent | ✓ Real-Time, AI-Powered |
| Reporting | Requires Manager | ✓ Auto-Generated Reports |
| Forecasting | None | ✓ Predictive AI |
| Insights | Raw Data | ✓ Actionable Recommendations |
| Alerts | Manual Checks | ✓ Smart AI Notifications |
| Integration | Multiple Tools | ✓ Unified Platform |
Your Voice AI Agent connects instantly with the tools you already use — no custom code, no disruptions, just unified, intelligent cancellation & refund support.
Amadeus, Sabre, Travelport, TripWorks, Zoho CRM, Salesforce
Twilio, RingCentral, Aircall, Vonage, 8x8, Telnyx
ElevenLabs, OpenAI Realtime API, Azure Voice, Google Speech, Deepgram
Google Calendar, Outlook, Calendly, Zoho Bookings
Zapier, Make, Intercom, Mailchimp, ActiveCampaign
Stripe, PayPal, Razorpay
Travel Booking Agent, Billing AI Agent, Refund Tracking Agent
SOC 2 • GDPR • SSO • Data Encryption
See how travel businesses are transforming their cancellation & refund support with our AI-powered voice agent.
AI handled initial refund checks and processed cancellations automatically.
AI handled initial refund checks and processed cancellations automatically.
AI verified booking details and initiated refunds instantly.
AI verified booking details and initiated refunds instantly.
AI captured traveler data accurately during refund calls.
AI captured traveler data accurately during refund calls.
AI processed nighttime refund requests automatically.
AI processed nighttime refund requests automatically.
AI executed cancellation flows & follow-ups automatically.
AI executed cancellation flows & follow-ups automatically.
Measurable improvements across key cancellation & refund support metrics with AI-powered voice assistance
| Metric | Before AI | After AI Agent |
|---|---|---|
| Average Cancellation Processing Time | 8 min | 2.6 min |
| First-Call Resolution | 38% | 89% |
| Missed Cancellation Requests | High | Near Zero |
| Cost per Support Interaction | $9.40 | $3.10 |
| Accessibility | Business Hours | 24/7 Voice |
| Support Actions | Reactive | Predictive |
Our Voice AI Agent for Cancellation & Refund Support serves diverse travel industries with customized voice assistance and automated processing.
Find answers to common questions about our Voice AI Agent for Cancellation & Refund Support.
Turn one of the most painful customer moments into a retention opportunity with an AI voice agent that handles cancellations and refunds with empathy, speed, and precision — 24/7.