The Voice AI Agent for support teams integrates directly with your CRM, helpdesk system, ticketing tools, customer database, and knowledge base — pulling customer and product information to resolve issues instantly. It’s your personal 24/7 Customer Support Agent that can handle customer service calls, resolve common issues end-to-end, answer FAQs instantly, provide account and order assistance, follow scripted or dynamic support flows, send follow-up updates, and deliver friendly, empathetic conversations.
Instantly answer questions about orders, refunds, account access, product usage, troubleshooting, and policies.
Identify customers, verify accounts, check order status, resolve issues, and close support tickets.
Schedule callbacks, repairs, consultations, or support appointments directly to your calendar.
Transfer high-priority or advanced issues to human agents with complete conversation summaries.
AI converts calls into clean, CRM-ready service logs.
Send reminders, updates, ticket progress details, and automated check-in calls.
Advanced AI-powered features that transform your customer service into strategic, voice-first intelligence and actionable insights.
See all active calls, ticket statuses, resolution stages, and customer sentiment.
Converts customer conversations into clear summaries with issue details, urgency, and next steps.
Identify which types of customer questions cause delays — improve knowledge base instantly.
Forecast peak support hours, issue trends, resolution times, and resource needs.
Compare AI performance with human agents or across support teams.
Understand customer frustration, confusion, satisfaction, and urgency.
Generate daily, weekly, or monthly reports — resolutions, call performance, and service outcomes.
Customers can ask: “Where is my order?” or “Help me reset my password.”
Connects with Ticketing AI Agent, CRM AI Agent, Billing Agent, Appointment Booking Agent.
Our AI agent delivers premium customer service performance that transforms your support into strategic, voice-first intelligence.
Instant responses with natural, empathetic conversations.
Serve customers when demand peaks with AI forecasting.
Optimize scripts, workflows & resolution paths based on real performance.
Save hours and prevent manual errors with automated CRM-ready notes.
Detect frustration and satisfaction in real-time.
Fully secure & compliant with enterprise-grade encryption.
See how our AI agent transforms your customer service workflow
| Feature | Manual Support | RhinoAgents AI Agent |
|---|---|---|
| Data Collection | Manual & Prone to Errors | ✓ Automated via API |
| Resolution | Slow & Staff-Dependent | ✓ Real-Time, AI-Powered |
| Reporting | Requires Manager | ✓ Auto-Generated Reports |
| Forecasting | None | ✓ Predictive AI |
| Insights | Raw Data | ✓ Actionable Recommendations |
| Alerts | Manual Checks | ✓ Smart AI Notifications |
| Integration | Multiple Tools | ✓ Unified Platform |
Your Voice AI Agent connects instantly with the tools you already use — no custom code, no disruptions, just unified, intelligent customer service.
HubSpot, Salesforce, Zoho CRM, Freshdesk, Zendesk
Twilio, RingCentral, Aircall, Vonage, 8x8, Telnyx
ElevenLabs, OpenAI Realtime API, Azure Voice, Google Speech, Deepgram
Google Calendar, Outlook, Calendly, Zoho Bookings
Zapier, Make, Intercom, Mailchimp, ActiveCampaign
Stripe, PayPal, Razorpay
Ticketing AI Agent, Billing AI Agent, Appointment Booking AI Agent
SOC 2 • GDPR • SSO • Data Encryption
See how organizations are transforming their customer service with our AI-powered voice agent.
AI handled initial troubleshooting and answered FAQs automatically.
AI handled initial troubleshooting and answered FAQs automatically.
AI resolved delivery status and return questions instantly.
AI resolved delivery status and return questions instantly.
AI captured structured customer info accurately.
AI captured structured customer info accurately.
AI handled nighttime tech support calls.
AI handled nighttime tech support calls.
AI managed query flows & follow-ups automatically.
AI managed query flows & follow-ups automatically.
Measurable improvements across key customer service metrics with AI-powered voice support
| Metric | Before AI | After AI Agent |
|---|---|---|
| Average Resolution Time | 8 min | 2.6 min |
| First-Call Resolution | 38% | 89% |
| Missed Customer Queries | High | Near Zero |
| Cost per Support Query | $9.40 | $3.10 |
| Accessibility | Business Hours | 24/7 Voice |
| Support Actions | Reactive | Predictive |
Our Voice AI Agent for Customer Service Queries serves diverse industries with customized voice support and issue resolution solutions.
Find answers to common questions about our Voice AI Agent for Customer Service Queries.
Turn every customer call into a fast, natural conversation that resolves issues on the spot — 24/7, in any language, with zero wait time.