The Voice AI Agent connects to your insurance CRM, claims system, verification tools, and policy database — pulling all necessary information to process claims instantly via voice.
Instant answers for motor, health, life, property, travel, and business insurance claims.
Step-by-step intake: incident details, documents, photos, injuries, location, and policy number.
Create, update, reschedule, or modify claim records in real time.
Send urgent or fraudulent-flagged claims to human adjusters with full voice summary.
AI converts conversations into clean, adjuster-ready notes.
Confirm document uploads, request missing details, and check claimants’ satisfaction.
💡 No more long hold times — just fast, accurate claims management.
Advanced AI-powered features that transform your insurance claims into strategic, voice-first intelligence and actionable insights.
See all active claims — motor, health, property, life, travel — with call volume, statuses, and sentiment insights.
AI converts claim interactions into structured summaries with severity, type, and claimant details.
Understand which claim types face delays and how to streamline them.
Forecast spikes in claims due to weather, seasonal patterns, or city-specific risks.
Compare your AI’s performance with industry standards and top adjuster teams.
Detect frustration, urgency, stress levels, and claimant satisfaction.
Generate weekly, monthly, or custom reports — claim volume, fraud flags, SLA performance, and more.
Claimants can ask:
“File a motor accident claim.”
“What’s
the status of my health claim?”
“Upload documents for claim
#3772.”
Connects with Fraud Detection AI Agent, Policy Management AI Agent, and Underwriting AI Agent.
Our AI agent delivers premium insurance support:
Instant voice-based claim assistance
Anticipate claim spikes & risks
Improve approval speed & accuracy
Reduce manual work significantly
Understand claimant stress & urgency
Fully secure and compliant
See how our AI agent transforms your claims processing workflow
| Feature | Manual Support | RhinoAgents AI Agent |
|---|---|---|
| Data Collection | Manual & Error-Prone | ✓ Automated via API |
| Claim Resolution | Scripted & Slow | ✓ Real-Time, AI-Powered |
| Reporting | Requires Supervisor | ✓ Auto-Generated Reports |
| Forecasting | None | ✓ Predictive AI |
| Insights | Raw Calls | ✓ Actionable Recommendations |
| Alerts | Manual Monitoring | ✓ Smart AI Notifications |
| Integration | Multiple Tools | ✓ Unified Platform |
Your Voice AI Agent connects instantly with the tools you already use — no custom code, no disruptions, just unified, intelligent claims processing.
Guidewire, Duck Creek, Salesforce Insurance Cloud, Applied Epic, Vertafore
Twilio, RingCentral, Aircall, Vonage, 8x8, Telnyx
OCR Tools, KYC Verification, Insurance Policy Databases
Google Calendar, Outlook, Adjuster Portals, Field Agent Scheduling Tools
Stripe, Razorpay, QuickBooks, PayPal
Fraud Detection AI Agent, Policy AI Agent, Underwriting AI Agent
Slack, Microsoft Teams, Notion, ClickUp
SOC 2 • GDPR • HIPAA (for health claims) • SSO • Data Encryption
Custom API available for any claims system.
See how insurance providers are transforming claims processing with our AI-powered voice agent.
AI handled accident and towing claim intake efficiently.
AI handled accident and towing claim intake efficiently.
AI collected documents and verified policy details instantly.
AI collected documents and verified policy details instantly.
AI provided instant updates and document reminders.
AI provided instant updates and document reminders.
AI managed emergency travel claims during nights/weekends.
AI managed emergency travel claims during nights/weekends.
AI prepared claim summaries with complete claimant context.
AI prepared claim summaries with complete claimant context.
Measurable improvements across key claims metrics with AI-powered voice processing
| Metric | Before AI | After AI Agent |
|---|---|---|
| Claim Intake Time | 18 min | 4.2 min |
| First-Call Resolution | 46% | 89% |
| Missed Calls | High | Near Zero |
| Cost per Claim Request | $11.50 | $4.30 |
| Accessibility | Business Hours | 24/7 Voice |
| Claim Actions | Reactive | Predictive |
Our Voice AI Agent for Insurance Claims Processing serves diverse insurance sectors with customized voice support and resolution solutions.
Find answers to common questions about our Voice AI Agent for Insurance Claims Processing.
Don't just answer calls — resolve issues, predict problems, and delight customers with AI that listens and acts like your best agent.