The Voice AI Agent integrates directly with your product catalog, inventory database, order system, support portal, FAQs, and CRM — pulling product and customer information to instantly answer and support shoppers.
Instantly answer questions about availability, specs, variants, offers, warranties, delivery times, and order status.
Help shoppers find the right product based on budget, size, features, category, and compatibility.
Track order status, update delivery preferences, or help with returns & replacements.
Suggest best-selling, highly rated, or matching items automatically.
Forward special cases or complaints to human agents along with complete summaries.
AI converts calls into clear, structured support logs for CRM.
Advanced AI-powered features that transform your product search & support into strategic, voice-first intelligence and actionable insights.
See active product queries, order requests, support issues, resolution status, and sentiment trends.
AI converts customer conversations into clean summaries, including preferences, issues, and product requirements.
Identify which product categories or issues cause delays — instantly improve FAQs and scripts.
Forecast customer demand, trending products, support volumes, and shopping behavior.
Compare AI vs human support performance and analyze category-wise query loads.
Understand urgency, frustration, interest, confusion, and purchase intent.
Daily, weekly, or monthly insights into product inquiries, issues resolved, and customer satisfaction.
Shoppers can ask: “Do you have this in size M?” or “Suggest a laptop under ₹40,000.”
Connects with Order Tracking Agent, Returns Agent, Billing Agent, CRM Agent.
Our AI agent delivers premium retail assistance that transforms your product search & support into strategic, voice-first intelligence.
Instant product discovery & order support with natural, empathetic conversations.
Identify what shoppers want before they ask and optimize support proactively.
Optimize support flows & product suggestions based on real performance.
Save hours and reduce miscommunication with automated CRM-ready notes.
Understand shopper satisfaction levels in real-time.
Fully secure & compliant with enterprise-grade encryption.
See how our AI agent transforms your product search & support workflow
| Feature | Manual Support | RhinoAgents AI Agent |
|---|---|---|
| Data Collection | Manual & Prone to Errors | ✓ Automated via API |
| Resolution | Slow & Dependent on Staff | ✓ Real-Time, AI-Powered |
| Reporting | Requires Manager | ✓ Auto-Generated Reports |
| Forecasting | None | ✓ Predictive AI |
| Insights | Raw Data | ✓ Actionable Recommendations |
| Alerts | Manual Checks | ✓ Smart AI Notifications |
| Integration | Multiple Tools | ✓ Unified Platform |
Your Voice AI Agent connects instantly with the tools you already use — no custom code, no disruptions, just unified, intelligent product search & support.
Shopify, WooCommerce, Magento, BigCommerce
Unicommerce, EasyEcom, Zoho Inventory
HubSpot, Zoho CRM, Salesforce, Freshdesk
ElevenLabs, OpenAI Realtime API, Azure Voice, Google Speech, Deepgram
Zendesk, Freshchat, Intercom, Crisp
Razorpay, Stripe, PayPal
Order Tracking Agent, Billing Agent, Returns & Replacement Agent
SOC 2 • GDPR • SSO • End-to-End Encryption
See how e-commerce businesses are transforming their product search & support with our AI-powered voice agent.
AI helped customers find sizes, styles, and availability instantly.
AI helped customers find sizes, styles, and availability instantly.
AI resolved tech-spec questions and accessory suggestions.
AI resolved tech-spec questions and accessory suggestions.
AI provided consistent product spec details.
AI provided consistent product spec details.
AI provided nighttime product recommendations and FAQ support.
AI provided nighttime product recommendations and FAQ support.
AI handled product inquiries & order questions automatically.
AI handled product inquiries & order questions automatically.
Measurable improvements across key product search & support metrics with AI-powered voice assistance
| Metric | Before AI | After AI Agent |
|---|---|---|
| Average Support Resolution Time | 10 min | 3.2 min |
| First-Call Resolution | 41% | 87% |
| Missed Support Calls | High | Near Zero |
| Cost per Support Query | ₹62 | ₹18 |
| Availability | Business Hours | 24/7 Voice |
| Support Actions | Reactive | Predictive |
Our Voice AI Agent for Product Search & Support serves diverse e-commerce and retail industries with customized voice assistance.
Find answers to common questions about our Voice AI Agent for Product Search & Support.
Let customers ask anything in their own words — “Do you have a red waterproof jacket under $150?” — and get accurate answers, recommendations, and support 24/7 with a voice that feels completely human.