The Voice AI Logistics Assistant connects to your TMS and carrier systems to provide real-time shipment updates via call or WhatsApp.
Anyone can call or send a WhatsApp voice note: “Just say the tracking number — get location, ETA, and status in 5 seconds.” Works perfectly for truck drivers, warehouse workers wearing gloves, or customers on the move.
Live tracking from 400+ carriers worldwide (DHL, FedEx, Maersk, BlueDart, Delhivery, etc.). Driver says “Reached customer gate, unloading started” → AI updates TMS instantly and notifies consignee.
Supports English, Hindi, Tamil, Telugu, Bengali, Arabic, Spanish, Mandarin and logistics-specific slang. Perfect for Indian 3PLs, drivers, and global supply chains.
AI predicts delays 4–12 hours before they happen using port congestion data, weather & traffic APIs, customs clearance patterns, and historical carrier performance. Sends alerts via SMS, WhatsApp, email, or automated voice call.
Driver says “Delivery completed” + optional photo → AI captures voice timestamp, GPS, photo, and e-signature via voice confirmation. Instant POD PDF generated and emailed to customer.
Ask anything: “Where is container MSKU-047821-0 right now?” or “Call the driver of truck MH04-GB-7721”. AI answers instantly in voice or text.
Advanced AI-powered features that transform your shipment tracking into a fully voice-enabled, predictive, and automated operation.
Give customers a dedicated WhatsApp or toll-free number. They send voice note with tracking number → AI replies with status + ETA in their language. Reduces customer care calls by 80%+.
AI detects issues like wrong location, temperature excursion, customs hold, or missed scan. Automatically opens cases and notifies the right person.
Seamlessly connects with SAP, Oracle, Microsoft Dynamics, Ramco, LogiNext, FarEye, IoT telematics & GPS devices, WMS, customs platforms, and RhinoAgents Supply Chain Suite.
Auto-generates OTD % by carrier/lane/customer, delay reasons, driver scorecard, and query trends. All accessible by voice: “Send me today’s OTD report on WhatsApp”.
Drivers can update status without internet — voice records offline and syncs when connected. Ensures 100% update compliance even in remote areas.
All voice, location, and POD data encrypted. Fully GDPR, ISO 27001 compliant. Auditable logs and role-based access control.
Our voice-first AI solution offers unique advantages that transform your logistics visibility and operational efficiency.
No login, no search — just speak the AWB, container, or PO number. Get location, ETA, and status in seconds.
Customers track via WhatsApp or phone. Self-service voice bot handles 90%+ of “where is my order?” calls.
AI predicts delays 4–12 hours in advance using weather, traffic, port data, and carrier history.
Driver speaks + optional photo → instant POD PDF. No manual entry, no delays.
Hindi, Tamil, Arabic, Spanish, Mandarin, and logistics slang. Perfect for diverse teams and global customers.
400+ carriers, SAP, Oracle, FarEye, LogiNext, IoT GPS, customs platforms, and more.
See how our voice AI agent transforms your shipment tracking workflow
| Feature | Traditional Tracking Portals | RhinoAgents Voice AI Agent |
|---|---|---|
| Access Method | Login + Search | ✓ Just speak (phone/WhatsApp) |
| Driver Updates | Manual entry | ✓ Voice + GPS auto-capture |
| Customer Queries | Call center / Email | ✓ Self-service voice bot |
| Delay Detection | Reactive | ✓ 4–12 hours predictive |
| POD Generation | Manual | ✓ Fully automated |
| Multilingual Support | Limited | ✓ 50+ languages + slang |
| Customer Care Load | High | ✓ Reduced 80%+ |
Your Voice AI Agent for Shipment Tracking connects instantly with the tools your dispatch, warehouse, and drivers use — no logins, no delays, just voice-activated real-time shipment status from origin to delivery.
UPS, FedEx, USPS, DHL, XPO, Convoy, Uber Freight, Loadsmart
Onfleet, Routific, Bringg, DispatchTrack, RoadWarrior, OptimoRoute
ShipStation, ShipBob, Extensiv, Logiwa, Deposco, Mintsoft
Delay Predictor AI, ETA AI, Proof of Delivery AI, Exception AI
Samsara, KeepTruckin, Geotab, Verizon Connect, Motive, Lytx
Slack, WhatsApp, SMS, Push-to-Talk, Driver Apps, In-Cab Voice
SOC 2, GDPR, FMCSA, HOS Logs, SSO, Data Encryption
Connect GPS, temp sensors, trailers, or legacy TMS via API
See how organizations are transforming their shipment tracking with voice AI.
12,000+ daily customer tracking calls reduced dramatically.
Deployed Voice AI on WhatsApp & toll-free. Customer care team reduced from 45 to 8. CSAT jumped from 72% to 96%.
Temperature excursions reported instantly.
Voice AI + IoT reefer monitoring prevented 41 spoilage incidents. Automated alerts and real-time temperature reporting.
“Where is my order?” calls handled in 9 seconds.
Voice AI WhatsApp bot for customers. Average handling time: 9 seconds. Saved ₹4.8 Cr annually in support costs.
Drivers updated in Hindi, Arabic, Tamil.
Voice updates in local languages improved driver compliance. ETA accuracy improved from 68% to 94%.
Measurable improvements across key logistics metrics with voice AI
| Metric | Before AI | After Voice AI Agent |
|---|---|---|
| Customer Queries Handled by Humans | 100% | 15% |
| On-Time Status Updates | 62% | 99% |
| Average Time to Get Shipment Status | 4–8 minutes | 6–10 seconds |
| POD Generation Time | 2–24 hours | Under 30 seconds |
| Customer Satisfaction (CSAT) | 74% | 95% |
| Operational Cost Savings | — | ₹3–7 Cr/year (mid-sized 3PL) |
Our Voice AI Agent for Shipment Tracking serves diverse logistics and supply chain operations.
Real-time visibility & customer self-service
Reduce “where is my order?” calls
Temperature compliance & alerts
Container & customs tracking
Inbound & outbound tracking
Last-mile voice updates
JIT delivery tracking
Milestone voice reporting
Find answers to common questions about our Voice AI Agent for Shipment Tracking.
Don’t just track shipments — speak to them, predict delays, automate PODs, and delight customers with instant voice updates.