Voice AI for Restaurants & Hospitality

Your Phone Rings During Service.
Nobody Can Pick Up. Tables Go Empty.

Reservation calls missed during service, unanswered questions about allergens, no-shows that waste covers — every gap costs you revenue. RhinoAgents gives your restaurant an AI voice agent that handles every call, 24/7. Live in under 10 minutes.

❌ Reservation calls ringing out during Friday dinner service ❌ No-shows leaving tables empty and covers lost ❌ Allergen questions left unanswered — guests book elsewhere
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24/7
Always answering
44%
More covers booked
65%
Fewer no-shows
94%
First-call resolution
0
Missed calls
RhinoAgents — Restaurant Dashboard
Live
Calls Today
142
↑ 31 vs yesterday
Reservations Booked
63
Via voice
No-Shows Prevented
17
Via reminder calls
Tables Recovered
9
From waitlist
Recent Reservations
The Hartley Party — Table for 6
Sat 7:30pm · Window table requested · Confirmed
Booked
Maya S. — Cancelled Fri 8pm
Waitlist contacted · Table for 4 filled
Recovered
Daniel C. — Anniversary dinner, 2
Thu 8pm · Candle & flowers noted · SMS sent
Special
Caller — Allergen query, gluten-free
● Live now · 1m 38s
Active
Live Transcript — Allergen Query
Caller: Hi, I have coeliac disease and my partner is dairy-free. Do you have options for us on your menu?
AI Agent: Absolutely — we have several gluten-free mains including our herb-crusted sea bass and slow-roasted lamb. Our kitchen is allergen-aware and we flag cross-contamination risks. For dairy-free, the lamb, the beetroot salad, and our dark chocolate fondant are all suitable.
Caller: Perfect — that's great. Can we book a table for Saturday evening?
AI Agent: Of course! We have availability at 7pm and 8:30pm on Saturday. How many in your party, and shall I note the gluten-free and dairy-free requirements for the kitchen?
AI agent responding...
Get Started

Live in 4 Steps. No Developer Needed.

Connect your number, add your menu and reservation rules in plain English, pick a voice. That's the entire setup.

1
Select Use Case

Reservations, takeaway orders, allergen queries, no-show recovery, private dining — pick what your restaurant needs most.

2
Connect Your Number

Link your existing restaurant line or get a new one. Works with Twilio, RingCentral, Vonage, and more.

3
Choose a Voice

Pick a warm, welcoming tone that reflects your restaurant's character. Preview it before going live.

4
Add Menu & Launch

Give the agent your menu, allergen info, opening hours, reservation rules, and special occasion handling in plain English. Hit create. You're live.

Create Your Agent Now
The Difference

What Running Without AI Costs Your Restaurant

Every missed reservation call is a table that just filled at the restaurant down the road.

Without AI
Reservation calls missed while every member of staff is on the floor
No-shows leave tables empty — revenue lost, kitchen prep wasted
Allergen questions unanswered — diners with requirements book elsewhere
Late-night cancellations with no way to fill the table from the waitlist
Valentine's, Christmas, New Year's Eve — phones overwhelmed, bookings lost
With RhinoAgents AI
Every call answered 24/7 — even during Saturday night full service
Automated reminders cut no-shows by 65% — covers stay full
Allergen and dietary queries answered instantly, accurately, every time
Cancellations trigger instant waitlist calls — table filled in minutes
Unlimited concurrent calls — no busy signal during your busiest nights
Capabilities

What Your AI Agent Handles

From the first call to a confirmed cover — every guest touchpoint handled around the clock.

Take Reservations Around the Clock

No missed bookings — your agent picks up 24/7, checks live availability, takes the party size and time preference, and confirms the table on the spot with a guest SMS.

Handle Special Occasion Requests

Anniversary dinners, birthday cakes, proposal setups, baby shower bookings — the agent collects all requirements and passes structured notes to your front-of-house team before the guests arrive.

Answer Allergen & Dietary Questions

Gluten-free, nut allergy, vegan, halal, kosher, dairy-free — your agent answers every dietary question accurately from your menu, without interrupting a single member of staff.

Cut No-Shows With Reminder Calls

Automated voice and SMS reminders sent 48 hours and 2 hours before each reservation — cutting no-shows by 65% and keeping every table filled every service.

Fill Cancellations From the Waitlist

When a table cancels, the agent calls through your waitlist automatically — first available guest gets the slot, confirmed instantly. No covers lost on a busy Saturday night.

Answer Menu & General Questions

Opening hours, parking, dress code, private dining availability, deposit policy, children's menu, BYOB policy — answered instantly without pulling staff off the floor.

Dashboard

Your Entire Front of House in One Dashboard

Live reservation logs, no-show stats, waitlist activity, and service-level call volumes — all in one place.

Live Call & Reservation Log

See every inbound call in real time — guest name, intent (new booking, cancellation, allergen query, general question), party size, and outcome.

Full Call Transcriptions

Every call transcribed and searchable. Review how allergen queries were handled, check special requests were captured, and coach your team on common guest questions.

Service-Level Call Analytics

Daily and weekly call volumes, peak hours, busiest nights, and split between new reservations, existing guest queries, and cancellations.

Auto Guest Summaries

Every booking generates a structured guest profile — name, party size, date, time, dietary notes, and special occasion details — waiting in your system before they arrive.

No-Show & Cancellation Tracking

Track no-shows prevented by reminders, cancelled tables recovered from the waitlist, and revenue saved — week by week, service by service.

Automated Weekly Reports

Calls handled, covers booked, no-shows prevented, and tables recovered — sent to your inbox every Monday morning before the week's service begins.

Results

What Changes When You Go Live

Real metrics from restaurants using RhinoAgents voice AI.

Metric Before AI Agent After AI Agent
Reservation Response TimeVaries (often missed)Instant (24/7)
Covers Booked / MonthAvg 740Avg 1,065 (+44%)
Monthly No-Show Rate~14%Under 5%
Cancelled Tables RecoveredNear 0%~62% refilled
Cost per Inbound Call Handled$9.40 (staff time)$2.90
After-Hours Bookings Captured0Avg 41 / month
Setup TimeWeeks to train front-of-houseUnder 10 minutes
Success Stories

Restaurants Already Winning

How restaurants are filling more covers and eliminating no-shows without adding front-of-house headcount.

Independent Fine Dining

44% More Covers in 60 Days

After-hours reservation calls answered and booked directly — monthly covers jumped from 740 to 1,065 with zero additional front-of-house staff or overtime.

+44%
Monthly Covers
+36%
Monthly Revenue
Casual Dining Group

No-Shows Cut from 14% to 4%

Automated 48-hour and 2-hour reminder calls slashed no-shows — and when guests did cancel, the waitlist call filled the table within minutes every time.

-71%
No-Show Rate
62%
Cancelled Tables Recovered
Events & Private Dining Venue

Valentine's Weekend Fully Booked Out

AI handled the entire influx of Valentine's and anniversary reservation calls — every enquiry processed, confirmed, special requests captured, and reminder-called without a single missed booking.

100%
Capacity Booked
0
Missed Enquiries
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Integrations

Works With Your Existing Tools

No switching platforms. Connect to your reservation system, POS, and CRM and go live in minutes.

Reservation Systems

OpenTable, Resy, SevenRooms, ResDiary, Quandoo, Eat App, Eveve, Collins

POS Systems

Square, Toast, Lightspeed, Clover, TouchBistro, Zettle, Epos Now

Phone & Voice

Twilio, RingCentral, Aircall, Vonage, 8x8, Telnyx

Scheduling & Calendars

Google Calendar, Calendly, Microsoft Bookings, OpenTable scheduling

Delivery & Ordering

Deliveroo, Uber Eats, Just Eat, Stuart, Flipdish, Hungrrr

RhinoAgents Suite

AI Chat Agent, AI Lead Nurture, AI Guest Win-Back Agent

Restaurant Types

Built for Every Type of Restaurant

10 covers or 200 — RhinoAgents scales with your operation.

Fine Dining
Casual Dining
Takeaway & Delivery
Cafés & Brunch
Private Dining & Events
Seafood & Grill
Vegan & Plant-Based
Multi-Site Groups
FAQ

Questions Restaurant Owners Ask

Straight answers — no fluff.

No. Select your use case, connect your restaurant number, pick a voice, and describe your menu and reservation rules in plain English. Live in under 10 minutes, zero technical skills needed.
Yes — you provide your full menu and allergen information in plain English when setting up the agent. It answers questions on gluten, nuts, dairy, shellfish, vegan, halal, and other requirements accurately from your menu data. If a question falls outside what you've provided, it escalates to your team rather than guessing.
When a guest cancels, the agent immediately calls through your configured waitlist — starting from the top. The first guest who confirms gets the table booked instantly with a confirmation SMS. Your kitchen knows, your covers stay full, and you lose zero revenue from last-minute cancellations.
Yes — the agent collects all special requirements during the booking call: anniversary dinners, birthday cake requests, high chair needs, proposal setups, dietary notes. Each booking arrives in your system as a structured guest profile with all requirements flagged before service.
Yes. Connect your current restaurant line or get a new one. Works with Twilio, RingCentral, Vonage, 8x8, and most major VoIP providers.
Yes — integrates with OpenTable, Resy, ResDiary, SevenRooms, Collins, Quandoo, Eat App, and more. Custom API integration is available on request for any platform not on the standard list.
Yes — the AI handles unlimited concurrent calls. Whether 10 or 500 people call at the same time during your Valentine's launch or NYE service, every call is answered instantly. No busy signals, no lost bookings on your highest-revenue nights of the year.
Yes — create separate agents on different numbers for each location. Each has its own menu, opening hours, reservation rules, deposit policy, and escalation contacts.
Yes — your AI agent runs 24/7 including evenings, Sundays, and bank holidays. Guests browsing for a Sunday lunch spot at 11pm on Saturday get booked before they even consider a competitor.
Yes — update your menu, allergen info, seasonal specials, deposit requirements, and escalation rules anytime from your dashboard. Changes go live immediately, no developer needed.
🦏 RhinoAgents

Every Table Filled. Every Call Answered.

Stop losing covers to missed calls and revenue to no-shows. Give your restaurant a voice agent that takes reservations, fills cancellations from your waitlist, sends reminders, answers allergen questions, and handles every call — while your team focuses on the guests in front of them.

Start Free Trial Book a Demo
SOC 2 Certified
Live in Under 10 Minutes
Works With Any Phone Number
Connects to OpenTable, Resy & More