Restaurants & Fine Dining Hospitality Voice AI That Doesn't Lose the Guest

Yes. RhinoAgents can navigate your menu, ask required modifier questions (such as meat temperature, dressing choices, or side substitutions), enter the ticket directly into Toast or Square POS, and text the customer an SMS payment link for secure prepayment.

You can configure custom party size thresholds. For parties larger than your standard threshold, the voice AI transitions smoothly to capture event date, guest count, and catering preferences, then alerts your event director or transfers the call to the host stand.

RhinoAgents utilizes advanced neural noise suppression and acoustic echo cancellation. It isolates caller voice frequencies and filters out loud dining room music, clattering dishes, and kitchen chatter with crystal-clear audio fidelity.

Absolutely. RhinoAgents specifically asks callers about allergies and dietary restrictions during the reservation flow. These notes are appended to the guest profile and pushed to the kitchen POS ticket, ensuring front-of-house and kitchen staff are fully informed.

Updating takes seconds. You can either paste your daily specials into the dashboard, speak them to your agent, or allow RhinoAgents to automatically pull sold-out '86ed' items directly from your Toast or Square POS system in real time.

Yes! You keep your existing restaurant phone number. You simply configure busy call forwarding or after-hours forwarding with your telecom carrier so that unanswered or peak-rush calls route directly to RhinoAgents without interruption.

RhinoAgents operates on a transparent credit-based model with zero per-seat human license fees. You start with 1,000 free execution credits on our 14-day Free Trial ($0). Monthly plans start at $20/month (Starter: 10,000 credits/mo), $49/month (Pro: 50,000 credits/mo), and $99/month (Business: 150,000 credits/mo). Credits are consumed based on call duration and workflow actions (such as streaming speech recognition, real-time reasoning, voice synthesis, and CRM/calendar updates). Unlimited human team members and managers can collaborate on the platform without paying per-seat penalty fees.

RhinoAgents pays for 100% of the underlying AI model costs (LLM tokens for GPT-4o, Claude 3.5 Sonnet, Gemini, etc.), ultra-low latency voice synthesis engines, streaming speech-to-text, and cloud computing infrastructure—all covered directly by your monthly credit allotment. You never need to purchase or supply your own OpenAI, Anthropic, or voice model API keys. The customer is only responsible for their own external third-party software subscriptions and telephony accounts (such as your existing CRM, scheduling software, Twilio phone numbers, SIP trunk provider, or mobile carrier forwarding fees). RhinoAgents connects seamlessly via native 1-click integrations with zero software markup.

Our guided onboarding portal makes self-serve configuration fast and simple. You configure four core areas:

• Voice & Persona: Select a natural studio voice, set speaking cadence and greeting tone, or clone your existing office voice.
• Knowledge Base: Upload your PDF service menus, practice policies, business hours, directions, and pricing guidelines.
• Tools & Software Connectors: Enable certified two-way integrations with your scheduling software, CRM, or custom webhooks.
• Telephony & Escalation: Set up simple call forwarding from your existing phone lines, and define staff warm transfer rules.

Most organizations complete self-serve configuration in under 30 minutes with zero code required.

Yes, absolutely! While RhinoAgents is 100% self-serve with zero mandatory setup fees, we offer an optional White-Glove Done-For-You Setup Service for businesses that prefer a turnkey rollout.

Our solutions engineers will handle end-to-end implementation: custom prompt engineering, voice cloning, uploading service menus, configuring multi-department call routing, certified API connections, and running live end-to-end test calls with your team.

For self-serve setup, you can be live and taking inbound customer calls in 15 to 30 minutes. For white-glove managed onboarding, implementation typically takes 2 to 5 business days depending on software credential provisioning and custom workflow testing.

Once live, your team has full access to the Real-Time Live Command Center with instant call analytics, audio playback, sentiment tracking, and transcript inspectors. Continuous AI model updates, low-latency engine improvements, and direct technical support are included with your monthly plan with no maintenance fees.