Voice AI for Veterinary Clinics

Pet Owners Call While You're Mid-Consult.
Your Team Can't Stop Every Procedure to Answer.

Missed appointment calls, unanswered prescription refill requests, worried pet owners left on hold — every gap costs you a client and stresses your team. RhinoAgents gives your vet clinic an AI voice agent that handles it all, 24/7. Live in under 10 minutes.

❌ New client calls going to voicemail during consultations ❌ Prescription refill calls disrupting the clinic floor ❌ Pet emergencies triaged too slowly over the phone
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24/7
Always answering
More appointments booked
42%
Fewer no-shows
93%
First-call resolution
0
Missed calls
RhinoAgents — Veterinary Clinic Dashboard
Live
Calls Today
176
↑ 33 vs yesterday
Appointments Booked
44
Via voice
Refill Requests Logged
19
Awaiting vet approval
Emergencies Triaged
6
Escalated instantly
Recent Calls
Rachel B. — New Patient
Labrador · Annual vaccines · Fri 9am
Booked
Tom F. — Prescription Refill
Whiskers · Apoquel 16mg · 30 tabs
Logged
Karen L. — Vaccination Due
Reminder confirmed · Thu 11am
Scheduled
Mike D. — Possible Emergency
● Live now · 1m 52s
Triaging
Live Transcript — Mike D.
Caller: My dog ate something in the garden — I'm not sure what. He's been vomiting for the last hour and seems really lethargic.
AI Agent: I understand, Mike — let's get the right help quickly. Is Rocky still conscious and able to walk? And do you have any idea what he might have eaten?
Caller: Yes he's conscious but very weak. There are mushrooms growing in the garden.
AI Agent: This needs urgent attention. I'm connecting you to our emergency line right now and alerting the vet on duty. Please come in immediately — we'll be ready for you.
Escalating to on-call vet...
Get Started

Live in 4 Steps. No Developer Needed.

Pick a use case, plug in your number, choose a voice, write instructions in plain English. That's it.

1
Select Use Case

Appointment booking, prescription refills, vaccination reminders, emergency triage — pick what your clinic needs most.

2
Connect Your Number

Link your existing clinic line or get a new one. Works with Twilio, RingCentral, Vonage, and more.

3
Choose a Voice

Pick a warm, compassionate tone that reassures worried pet owners from the very first ring. Preview before going live.

4
Give Instructions & Launch

Tell the agent your clinic name, vets on roster, services offered, triage rules, and escalation contacts in plain English. Hit create. You're live.

Create Your Agent Now
The Difference

What Running Without AI Costs Your Practice

Every unanswered call is a pet owner who just registered at the clinic down the road — or worse, panicked with no guidance.

Without AI
New client calls missed while vets are in consult or surgery
Receptionists overwhelmed with prescription refill phone tags
Emergency calls not triaged fast enough — every minute matters
Vaccination due reminders never sent — preventive care missed
After-hours worried owners reach voicemail and panic
With RhinoAgents AI
Every call answered 24/7 — during consults, surgery, and overnight
Refill requests collected and queued for vet approval automatically
Structured triage escalates emergencies to your vet instantly
Vaccination and wellness reminders sent automatically, on schedule
Unlimited concurrent calls — no busy tone, even during peak hours
Capabilities

What Your AI Agent Handles

From the first worried call to a confirmed appointment — your agent manages every pet owner interaction with care, around the clock.

Answer Every Pet Owner Call

No missed clients — your agent picks up 24/7, collects pet details and reason for contact, and routes urgent cases to your on-call vet without delay.

Book Appointments via Voice

Owner calls about their pet — agent collects species, breed, age, reason for visit, and preferred vet, then syncs the booking to your schedule with SMS confirmation.

Triage Pet Emergencies

Asks structured triage questions — consciousness, breathing, bleeding, ingestion — determines urgency and escalates life-threatening cases to your vet immediately.

Log Prescription Refill Requests

Collects pet name, medication, dosage, and quantity needed — logs a structured refill request for vet approval with no phone tag or manual notes required.

Send Vaccination & Wellness Reminders

Automated outbound calls and SMS remind pet owners when vaccinations, flea treatments, or wellness checks are due — keeping preventive care on track.

Answer General & Post-Op FAQs

Services offered, pricing, opening hours, post-operative care instructions, and what to expect after procedures — answered accurately without pulling staff away.

Dashboard

Your Entire Clinic Reception in One Dashboard

Live call logs, refill request queues, triage alerts, and reminder tracking — all in one place, in real time.

Live Call Logs

See every inbound call in real time — owner name, pet name, species, reason for contact, and outcome (booked, refill logged, escalated, or FAQ resolved).

Full Call Transcriptions

Every call transcribed and searchable. Review triage conversations, monitor quality, and maintain complete communication records for each patient.

Call Volume Analytics

Daily and weekly call counts, peak hours, call categories (bookings, refills, triage, FAQs), and AI vs. staff resolution split.

Prescription Refill Queue

All refill requests in one queue — pet name, medication, dosage, quantity, and owner contact — ready for your vet to approve in seconds, not after a callback.

Triage Alert Log

Every emergency triage call logged with urgency level, symptoms collected, and escalation timestamp — full visibility into every critical situation handled.

Automated Weekly Reports

Calls handled, appointments booked, refills processed, emergencies triaged, and reminders sent — delivered to your inbox every Monday morning automatically.

Results

What Changes When You Go Live

Real metrics from veterinary clinics using RhinoAgents voice AI.

Metric Before AI Agent After AI Agent
New Client Response Time4+ hoursInstant (24/7)
Appointments Booked / WeekAvg 31Avg 62 (+2×)
No-Show Rate~17% avgUnder 10%
Prescription Refill Processing Time24+ hrs phone tagQueued within minutes
Cost per Inbound Call Handled$12.90$4.30
Vaccination Reminder Compliance54%89%
Setup TimeWeeks to hire & trainUnder 10 minutes
Success Stories

Vet Clinics Already Winning

How veterinary practices are caring for more patients without adding reception headcount.

Mixed-Practice Veterinary Clinic

Bookings Doubled, Zero Extra Staff

From 31 appointments per week to 62 — after-hours and lunchtime calls answered and booked automatically, with SMS confirmations sent to every owner.

Appointments Booked
+33%
Monthly Revenue
Emergency & Specialist Animal Hospital

Emergency Triage Response Under 90 Seconds

AI triage now handles the initial emergency assessment — structured questions, urgency scoring, and instant escalation — so the vet is prepared before the animal even arrives.

<90s
Triage to Vet Alert
4.9★
Owner Satisfaction
Small Animal & Exotic Pet Practice

Vaccination Compliance Up 65%

Automated vaccination and wellness reminders sent to every owner on schedule — preventive care bookings jumped and revenue from wellness visits increased significantly.

+65%
Vaccine Compliance
+28%
Wellness Visit Revenue
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Integrations

Works With Your Existing Tools

No switching platforms. Connect to your practice management software, phone system, and scheduling tools and go live immediately.

Veterinary Practice Software

ezyVet, Cornerstone, AVImark, Vetstoria, VetFM, Provet Cloud, RxWorks

Online Booking & Scheduling

Vetstoria, VetBooker, PetDesk, Google Calendar, Calendly

Phone & Voice

Twilio, RingCentral, Aircall, Vonage, 8x8, Telnyx

Client Communication

PetDesk, VetFolio, VetMatrix, Twilio SMS, WhatsApp Business

Pharmacy & Prescriptions

VetCentric, Covetrus, Henry Schein Animal Health, in-house pharmacy APIs

RhinoAgents Suite

AI Chat Agent, AI Review Request Agent, AI Patient Re-engagement Agent

Practice Types

Built for Every Type of Veterinary Practice

Solo vet practice or multi-location animal hospital — RhinoAgents scales with your clinic.

General Practice Vets
Emergency & Critical Care
Specialist Referral Centres
Feline-Only Clinics
Equine & Large Animal
Exotic & Avian Vets
Mobile & House-Call Vets
Multi-Location Hospitals
FAQ

Questions Vet Practice Owners Ask

Straight answers — no fluff.

No. Select your use case, connect your clinic's number, pick a voice, and write instructions in plain English. Under 10 minutes, no technical skills needed.
Yes — the agent collects the pet owner's name, pet name, species, breed, age, reason for visit, and preferred vet, then syncs the appointment directly to your practice management system. A confirmation SMS is sent to the owner automatically.
The agent asks structured triage questions — Is the animal conscious? Breathing normally? Any visible bleeding or trauma? Suspected ingestion? — assesses urgency, and for life-threatening situations immediately transfers the call to your on-call vet with a complete summary. Non-urgent cases are scheduled for the next available appointment.
Yes — the agent collects the pet's name, medication name, dosage, quantity needed, and owner contact details, then logs a structured refill request in your system for vet approval. No phone tag, no manual note-taking, and owners get an SMS when their prescription is ready.
Yes — connect your practice management system and the agent automatically sends outbound reminder calls and SMS when a pet's vaccinations, flea treatment, heartworm check, or annual wellness exam is due. Owners can confirm or book directly on the call.
Yes. Connect your current clinic line or get a new dedicated number. Works with Twilio, RingCentral, Vonage, 8x8, and most major VoIP providers.
Yes — integrates with ezyVet, Cornerstone, AVImark, Vetstoria, Provet Cloud, VetFM, RxWorks, and more. Custom API integration is available for any platform your clinic runs on.
Yes — create separate agents on different numbers for general practice, emergency, and specialist departments, or for each clinic location. Each agent has its own instructions, triage protocols, vet roster, and escalation rules.
Yes — your AI agent runs 24/7 including overnight, weekends, and public holidays. It can book next-day appointments, log refill requests, and triage emergencies with after-hours escalation to your on-call vet line at any time.
Yes — update your vet roster, services offered, triage protocols, opening hours, and tone anytime from your dashboard. Changes go live immediately with no developer needed.
🦏 RhinoAgents

Your Clinic. Always There When Pets Need Care.

Stop missing calls while your team is treating patients. Give your veterinary clinic a voice agent that books appointments, triages emergencies, handles prescription refills, and sends vaccination reminders — while your vets focus on the animals.

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SOC 2 Certified
Live in Under 10 Minutes
Works With Any Phone Number
Connects to ezyVet, Cornerstone & More