Veterinary Practices  ·  HIPAA-Compliant Voice AI  ·  PMS Scheduler Sync

Create Your Own
Veterinary Clinic Voice AI Scheduling Assistant

Answer pet owner calls 24/7 and eliminate schedule vacancies. Generate your custom veterinary voice receptionist in under 10 minutes to book wellness check-ups, verify vaccination records, coordinate emergency triage, and send reminders.

Create Vet Agent — Free Listen to Live Demo
Live in 10 minutes · HIPAA Compliant & Secure · Cornerstone & Neo Synced · Route your current practice number
Configure your veterinary scheduler below — takes less than 10 minutes
app.rhinoagents.com — Advisor Builder · Veterinary Focus Rules
Drafting
Clinical Focus
Use Cases
PMS Sync
4
System Prompt
5
Clinical Voice
6
Languages
7
Clinic Rules
Step 1 — Clinical Specialty Selected
General Veterinary
Canine Practice
Feline Medicine
Large Animal
Step 2 — Scheduler Use Cases Selected
Wellness Checkup booking
Rescheduling & Cancels
Emergency Pet Triage
Vaccination Due reminders
Intake form distribution
Prescription refill requests
Outbound Recall outreach
Step 3 — Practice Scheduler Connected
Cornerstone (PMS)
Neo (PMS)
Idexx (PMS)
Stripe (Payments/Deposits)
EZVet
Vetspire
Step 4 — Generated Vet Prompt

Our generative engine auto-wrote this prompt for your veterinary voice coordinator. Customize emergency rules and copay criteria anytime.

You are an AI Veterinary Coordinator for a veterinary practice rooftop powered by RhinoAgents. ## Your Role Handle patient scheduling calls — checking wellness and surgical slots on doctor calendars, screening emergency symptoms, rescheduling visits, answering insurance coverage questions, and explaining pre-visit fasting rules. You are empathetic, polite, and patient. ## Connected Software - Cornerstone / Neo: Read real-time calendar availability, log patient appointments - Stripe API: Securely text card authorization links for booking deposits - SMS Carrier: Auto-deliver address directions and pre-op fasting rules ## Vet Booking Rules 1. Schedule Visit: Ask caller reason for visit. Verify calendar. Capture patient details. Book slot. 2. Emergency Triage Rule: If caller reports severe pet bleeding, poisoning, breathing difficulties, or acute trauma, immediately halt booking and transfer: "I am going to transfer you to our emergency on-call veterinarian immediately." 3. Vaccination Due: Explain vaccination structures and scheduling rules. ## Transfer Policy Transfer to front desk coordinator if caller reports billing disputes, has custom complaints, or demands complex medical diagnostics.
Step 5 — Voice & Tone
Choose a Voice
Dr. Alex · Male · Warm Clinical
Selected
Dr. Sophia · Female · Calm · Reassuring
Agent Tone
Empathetic & Friendly
Reassuring
Professional
Speaking Speed
Slow
Fast
Step 6 — Languages

Support diverse patients. The agent auto-detects patient languages and switches dynamically.

English
Spanish
French
Portuguese
Mandarin
Arabic
German
+ 20 more
Auto-detect is ON — agent switches languages seamlessly depending on caller dialogue.
Fallback Language
English (US)
Step 7 — Practice Rules

Upload copay rules, billing rates, pre-visit instructions, and cancellation guidelines.

Vaccination_Schedules.csv
Surgery_Fasting_Instructions.pdf
https://www.yourvetclinic.com/copays... Crawl
Upload copays sheet or pre-op guides
XML · CSV · PDF · PMS Sync · URL crawl
Client Data Encrypted · Secure Storage · SOC 2 Type II Certified
Launch Vet Assistant
Practice Yield

Capture Pet Calls.
Cut No-Shows.
Optimize Bookings.

Pet owners call when their pets have emergencies or need checkups. If they face hold delays or voicemail, they call the next clinic on Google. RhinoAgents answers 100% of veterinary inquiries instantly at a fraction of medical office costs.

Save up to $7,400 monthly in receptionist staffing overhead
92% Wait Reduction
Pet owners verify veterinarian schedules and book checkups instantly without hold times.
0% Inquiries Missed
Simultaneously processes hundreds of patient calls during peak morning hours.
+38% More Bookings
Converts after-hours website leads into confirmed, live clinic consultations.
+45% Client Retention
Personalized callback logic reminds owners of upcoming vaccine or wellness schedules.
$2.90 Intake Cost
Reduces inbound pet intake qualification costs by up to 75%.
100% PMS Synced
Integrates pet details directly into Cornerstone, Neo, or custom portals.
Live Command Center

Watch Your Veterinary Queue Live

Monitor incoming pet bookings, Cornerstone syncs, deposit payments, and emergency triages concurrently.

Live Call Transcript
ID: #VET-8912 | Active Intake
Caller (Karen L.): Hi, I want to book a wellness check-up for my golden retriever, Buddy. Also, does this sync with Cornerstone so you have his vaccine history?
AI Veterinary Coordinator (Alex): Hi Karen! Yes, our platform is fully integrated with Cornerstone, so we have Buddy's complete history. For his wellness check-up, I have openings this Wednesday at 10:00 AM or Thursday at 2:00 PM. Which works best?
Caller (Karen L.): Wednesday at 10:00 AM is perfect. Does this include his annual rabies shot?
AI Veterinary Coordinator (Alex): Yes, we can administer the rabies booster during the wellness visit. I've locked Wednesday at 10:00 AM for Buddy. I'm texting you the registration link and the pre-visit guidelines. Can I process a Stripe holding deposit?
Caller (Karen L.): Yes, please text me the deposit link. I will process it now.
AI Veterinary Coordinator (Alex): I've sent the link. Once payment is received, the booking will write directly into Cornerstone. We look forward to seeing Buddy, Karen!
Buddy Booked (Wed 10am) Stripe Deposit Sent
Synced to Cornerstone PMS
Active Calls & Patient Queue 3 In-Flight
0m 35s Karen L. (Buddy Check-up) Intake
1m 02s Linda K. (Vaccination FAQ) Vaccines
Just Now James M. (Pet poisoning triage) Triage
Dialing Sandra P. (Annual vaccine remind) Outbound
Active Patient Campaigns
Annual Vaccination Recall 84% Completed
Dials: 420 / 500 roster Sessions rebooked: 132 pets
Post-Surgery Check-ins 58% Completed
Dials: 290 / 500 roster Intake logs updated: 172 records
Comparison

Overworked Desk vs RhinoAgents Vet AI

Don't let booking leads slip because your clinic counter staff is checking calendars.

Traditional Clinic Desk
Pet owner calls missed during busy clinic hours, booking with competitors
Staff wastes hours answering repetitive FAQs on vaccine schedules and surgery guidelines
No automated reminders — high wellness checkup no-shows costing revenue
Lapsed pets are rarely re-engaged, dropping annual booster plans
Manual collection of deposits causes checkout queue blockages
RhinoAgents Vet AI
Every caller answered on the first ring, 24/7/365, with zero queue lag
AI answers vaccination schedules, copay rates, and clinic hours instantly
Pre-visit instructions, maps, and post-op care guidelines texted immediately
AI auto-dials lapsed physical rosters to schedule annual booster vaccines
Secure Stripe payment holds processed during booking call
Capabilities

Built to Drive Veterinary Operations

Our veterinary voice models are calibrated on clinical guidelines, breed types, and patient rules.

Wellness Checkup Intake

Gathers caller pet details (species, breed), qualifies provider schedules, and writes records directly to Cornerstone.

Vaccine & Booster FAQs

Answers patient inquiries about core vaccine structures, booster schedules, and pricing details instantly.

Cornerstone Schedule Bookings

Checks real-time veterinarian calendars, registers appointments, and issues SMS check-in documents.

Stripe Booking Holds

Monitors patient logs and texts secure Stripe pay links to process deposits during scheduling call.

Outbound Booster Recall

Follows up with pet owners who missed annual rabies or DHPP booster slots, scheduling new calendars.

Emergency Pet Triage

Identifies pet trauma, heavy blood loss, or toxic ingestion and transfers callers to vet surgeons.

Ecosystem

Native PMS Integration

Sync patient records, practitioner availability, and checkout transactions directly with your veterinary suite.

Cornerstone
Full API Patient Sync
Neo
Doctor Schedule Sync
Stripe
Booking Holds & Deposits
Idexx
Diagnostic Lab Sync
EZVet
Appointment Integration
Vetspire
EHR Records Sync
Vonage
SIP Trunk Routing
Custom API
JSON Webhooks
Results

Optimize Clinical Metrics

Compare clinic coordinator metrics against traditional front-desk call routing.

Clinical Metric Traditional Intake Desk RhinoAgents Vet AI
Hold & Queue Time 3m 48s average wait Instant Response (0s)
After-Hours Intake Capture 0% (Voicemails only) 100% qualified & recorded
Initial Assessment Attendance 62% (no reminders) 91% (consistent text alerts)
New Patient Intakes / Week Avg 24 inquiries Avg 58 inquiries (+141%)
PMS Records Accuracy Manual logging mistakes Direct Cornerstone/Neo Sync
Weekly Patient Support Cost $890 per center $210 (76% savings)
Case Studies

Practices Caring for More Pets

Read how vet clinics are maximizing bookings and saving coordinator hours.

Companion Animal Hospital

Check-ups Booked Tripled

"Our clinical receptionists spent hours checking schedules or explaining booster schedules. RhinoAgents handles patient inquiries on the first call, logs details to Cornerstone, and books checkups."

3.2x
Inquiry Conversion
+38%
Check-up Bookings
Woodlands Veterinary Care

Lapsed Booster Outreach Successful

"Owners would register for rabies boosters but drop the timeline schedules. RhinoAgents runs voice follow-up reminders, rebooking lapsed sessions and saving admin hours."

410
Boosters Scheduled
-$5.4k
Monthly Overhead
Vibrant Pet Academy

No-Shows Near Eliminated

"Owners would register for surgeries but forget to fast. RhinoAgents runs voice reminder calls outlining surgery instructions, reducing no-show rates to near zero."

91%
Visit Attendance
98%
Patient CSAT
FAQ

Questions Clinics Ask

Answers about Cornerstone/Neo integrations, billing rates, and patient intake rules.

No. Select your clinical focus (e.g. Veterinary), connect your PMS credentials (Cornerstone, Neo, or custom API), and go live. The agent syncs patient records instantly.
Yes. The voice assistant reviews vaccination guidelines, outlines schedules, and explains booster rules to calling owners automatically.
The AI answers questions on booking fees and can text secure Stripe pay links to patients to secure booking slots during the check-in call.
Yes. The AI clinical coordinator speaks over 20 languages, including English, Spanish, and French. It dynamically detects the caller's language and switches instantly.
Yes. The agent filters routine questions and performs warm transfers to on-call vets if owners report severe symptoms or toxic ingestion.
Any changes made in your PMS calendars sync instantly to your voice coordinator. You can also upload custom PDF instructions and update clinic guidelines from the dashboard.
🦏 RhinoAgents Veterinary

Keep Your Clinic Calendar Full. 24/7.

Schedule wellness checks, remind owner booster schedules, handle booking holds, and sync Cornerstone files while vets focus on patient care.

Start Free Trial Book Clinic Demo
HIPAA Compliant & Secure
Setup Under 10 Minutes
Route Any Business Line
Syncs Natively with Cornerstone & Neo