Veterinary Hospitals & Emergency Animal Clinics Voice AI That Doesn't Lose the Pet Parent

Yes! RhinoAgents is trained on veterinary triage protocols. If an owner reports life-threatening symptoms (such as male cat straining to urinate, gastric bloat, open-mouth breathing in cats, or prolonged seizures), it invokes a STAT protocol, alerting the clinic and instructing the owner to bring the pet immediately.

The agent verifies that the pet has had an annual exam within the last 12 months to satisfy state veterinary board VCPR (Veterinary-Client-Patient Relationship) requirements. If valid, it logs the medication refill request in Cornerstone or ezyVet for doctor sign-off and texts the owner when ready.

Yes! RhinoAgents connects via real-time APIs. It respects your specific doctor duration templates—such as 20 minutes for a vaccine booster vs 40 minutes for a new puppy or sick pet exam—avoiding double-bookings.

Yes! When an owner books or calls about an upcoming surgery (like a spay, neuter, or dental cleaning), RhinoAgents explains the required fasting rules (e.g. no food after 10:00 PM the night before) and sends an automated SMS reminder the evening prior.

Yes! RhinoAgents fluently speaks both English and Spanish. It detects the caller's language in under 500ms, ensuring all pet parents receive clear, compassionate guidance during stressful pet illnesses.

Setup takes under 10 minutes. Connect your veterinary practice management software (Cornerstone, ezyVet, or Covetrus), set your emergency triage thresholds, and forward your clinic phone line. You can start protecting pets 24/7 today.

RhinoAgents operates on a transparent credit-based model with zero per-seat human license fees. You start with 1,000 free execution credits on our 14-day Free Trial ($0). Monthly plans start at $20/month (Starter: 10,000 credits/mo), $49/month (Pro: 50,000 credits/mo), and $99/month (Business: 150,000 credits/mo). Credits are consumed based on call duration and workflow actions (such as streaming speech recognition, real-time reasoning, voice synthesis, and CRM/calendar updates). Unlimited human team members and managers can collaborate on the platform without paying per-seat penalty fees.

RhinoAgents pays for 100% of the underlying AI model costs (LLM tokens for GPT-4o, Claude 3.5 Sonnet, Gemini, etc.), ultra-low latency voice synthesis engines, streaming speech-to-text, and cloud computing infrastructure—all covered directly by your monthly credit allotment. You never need to purchase or supply your own OpenAI, Anthropic, or voice model API keys. The customer is only responsible for their own external third-party software subscriptions and telephony accounts (such as your existing CRM, scheduling software, Twilio phone numbers, SIP trunk provider, or mobile carrier forwarding fees). RhinoAgents connects seamlessly via native 1-click integrations with zero software markup.

Our guided onboarding portal makes self-serve configuration fast and simple. You configure four core areas:

• Voice & Persona: Select a natural studio voice, set speaking cadence and greeting tone, or clone your existing office voice.
• Knowledge Base: Upload your PDF service menus, practice policies, business hours, directions, and pricing guidelines.
• Tools & Software Connectors: Enable certified two-way integrations with your scheduling software, CRM, or custom webhooks.
• Telephony & Escalation: Set up simple call forwarding from your existing phone lines, and define staff warm transfer rules.

Most organizations complete self-serve configuration in under 30 minutes with zero code required.

Yes, absolutely! While RhinoAgents is 100% self-serve with zero mandatory setup fees, we offer an optional White-Glove Done-For-You Setup Service for businesses that prefer a turnkey rollout.

Our solutions engineers will handle end-to-end implementation: custom prompt engineering, voice cloning, uploading service menus, configuring multi-department call routing, certified API connections, and running live end-to-end test calls with your team.

For self-serve setup, you can be live and taking inbound customer calls in 15 to 30 minutes. For white-glove managed onboarding, implementation typically takes 2 to 5 business days depending on software credential provisioning and custom workflow testing.

Once live, your team has full access to the Real-Time Live Command Center with instant call analytics, audio playback, sentiment tracking, and transcript inspectors. Continuous AI model updates, low-latency engine improvements, and direct technical support are included with your monthly plan with no maintenance fees.