AI Doctor Appointment
Scheduling Agent

Our AI agent uses natural language processing to understand patient requests sent via WhatsApp, automatically checks doctor availability in Google Calendar, and handles the complete appointment booking process. It integrates with your existing healthcare systems and provides instant confirmations to patients.

Yes, our system is fully HIPAA compliant with end-to-end encryption, secure data handling, audit trails, and strict access controls. All patient information is protected according to healthcare privacy regulations, and we maintain comprehensive security certifications for medical data handling.

The AI agent integrates with major EMR systems including Epic, Cerner, Allscripts, and most practice management platforms. It also connects with Google Calendar, WhatsApp Business API, and various billing systems. Our flexible API allows custom integrations with specialized healthcare software.

Our AI achieves 95%+ accuracy in understanding appointment requests through advanced natural language processing and medical terminology training. The system continuously learns from interactions and can handle complex scheduling scenarios, multiple appointment types, and various patient communication styles.

Absolutely! Patients can book, reschedule, and cancel appointments entirely through WhatsApp using natural language. The AI automatically checks availability, suggests alternative times for rescheduling, updates the calendar systems, and sends instant confirmations for all changes.

The system has built-in fallback mechanisms including clarifying questions, alternative phrasing suggestions, and automatic escalation to human staff when needed. It can also transfer complex cases to your reception team while maintaining conversation context for seamless handoffs.

Implementation typically takes 2-4 weeks depending on your system complexity. This includes WhatsApp Business setup, calendar integration, EMR connections, staff training, and testing. We provide dedicated support throughout the process and can expedite urgent deployments.

No additional hardware is required. The AI agent is cloud-based and integrates with your existing systems through APIs. You only need WhatsApp Business access, Google Calendar, and your current EMR system. All processing happens in our secure, HIPAA-compliant cloud infrastructure.

Yes, the AI agent supports unlimited doctors, specialties, and clinic locations. It can route patients to appropriate doctors based on their needs, manage cross-location scheduling, and handle complex multi-provider practices with location-specific availability and preferences.

Yes, the system automatically sends customizable reminders via WhatsApp at configurable intervals (24 hours, 2 hours before, etc.). Reminders include appointment details, doctor information, location, and can include preparation instructions or forms to complete before the visit.

Absolutely! Patients can request specific doctors, appointment types (consultation, follow-up, urgent care), preferred times, and locations. The AI understands these preferences and matches them with availability, suggesting alternatives when the preferred options aren't available.

The AI can detect urgent keywords and prioritize emergency appointments with immediate slot allocation, rapid response protocols, and direct routing to available providers. It can also escalate critical cases to emergency services or on-call staff while maintaining patient communication.

We provide comprehensive training for your staff, detailed documentation, video tutorials, and ongoing support. Our team offers implementation assistance, system optimization, and 24/7 technical support to ensure smooth operations and maximum ROI from your AI agent deployment.

Pricing is based on your practice size, number of providers, and features needed. We offer flexible subscription plans starting from basic single-provider setups to enterprise multi-location deployments. Contact us for a customized quote based on your specific requirements and to discuss volume discounts.

Yes! We offer a 30-day free trial with full system access, limited to one provider and basic features. This allows you to test the AI agent with real patient interactions, evaluate integration with your systems, and assess the impact on your practice before making a commitment.