Unify engineering and support. When a bug task is created in Asana, our AI Agent automatically creates a corresponding ticket in Zendesk instantly.
AI Powered Support Sync
Capture internal issues. RhinoAgents monitors your development backlog in Asana for new tasks or status updates 24/7.
Inform your agents. Tickets are automatically created or updated with development progress, allowing support teams to keep customers informed without chasing engineers.
Connecting your project management and helpdesk tools shouldn't be hard. Follow these 4 simple steps to automate your workflow.
Log in to your Asana and Zendesk accounts securely via RhinoAgents. We use industry-standard OAuth authentication.
Select the specific Asana event (e.g., Task Created in "Bugs") to trigger ticket creation.
Let our AI Agent map details like Title, Description, and Priority from the Asana Task to the Zendesk Ticket fields.
Enable the sync. Your task data will now flow from Asana to Zendesk automatically.
Automatically create Zendesk tickets for critical tasks identified in project planning.
When a new task is created in Asana Project "Customer Features" with the tag "Request", automatically create a new Ticket in Zendesk. Use the Task Name as the Ticket Subject and the Task Source URL as an internal note. Set the Ticket type to "Task" and assign it to the "Product Support" group. If the task has a due date, set the Ticket Priority to "Normal", otherwise "Low".
Prompt copied to clipboard! You can now paste it into your AI workflow.
Automatically bridge your dev backlog and support desk. Eliminate status pinging, prevent miscommunication, and resolve issues faster with RhinoAgents.
RhinoAgents.com – Automate Your Support Ops.
Everything you need to know about connecting Asana to Zendesk using RhinoAgents.
Stop missing important updates today. Join 1000+ businesses using RhinoAgents to automate their project operations.