Seamlessly escalate support tickets to engineering. Create bugs or tasks in Jira without leaving HubSpot.
AI Powered Escalation
Identify when a Ticket is marked "Bug Reported" or a Deal requires "Custom Implementation".
Create an Issue in the correct Project. Map priority, description, and screenshots automatically.
Stop manual copy-pasting of bug reports. Follow these 4 simple steps.
Authenticate your HubSpot Portal and Jira Software Cloud instance.
Decide which HubSpot pipeline creates "Bugs" vs "Stories" in Jira.
Send "Ticket Description" to "Description" and "Severity" to "Priority".
Turn it on. Tickets are routed to Jira instantly via API.
Automatically escalate issues based on ticket properties.
When a Ticket status changes to "Waiting on Engineering" in HubSpot, create a new "Bug" in the "Platform" project in Jira. Set the Reporter to the Ticket Owner and copy all recent email activities to the Jira description.
Prompt copied to clipboard! You can now paste it into your AI workflow.
The bridge between customer success and product development.
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