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Automate Intercom to Jira with AI

Bridge the gap between support and engineering. Automatically create Jira issues from user reported bugs in Intercom.

Start Syncing to Jira How it Works

One Source. One Destination. Complete Automation.

Source: Intercom

Capture bug reports, feature requests, and technical issues directly from customer chats.

Destination: Jira

Create detailed Jira issues with reproduction steps, user context, and priority levels.

Setup Process

Set up in less than 2 minutes

Connecting your tools shouldn't be hard. Follow these 4 simple steps to automate your workflow.

1. Connect Your Accounts

Link Intercom and Jira Software to RhinoAgents. Select the Projects you want to create issues in.

2. Choose Your Trigger

Define what triggers the issue creation. Trigger on specific tags (e.g., "bug") or when a conversation is assigned to engineering.

3. Map Data with AI

Our AI summarizes the bug report, extracts steps to reproduce, and maps fields like component and priority.

4. Launch & Monitor

Start syncing. Your devs get clean bug reports, and support saves hours of manual entry.

Try Our Intercom to Jira AI Agent

Automatically convert user-reported issues in Intercom into structured Jira tasks for your engineering team.

Intercom → Jira AI Agent Prompt
When an Intercom conversation is tagged 'Bug', extract the issue description and browser details. Create a new Issue in the 'Engineering' Jira project with type 'Bug'. Set the Summary to a concise title based on the user's problem. Set the Description to include the full conversation transcript and user metadata (OS, Browser). If the user mentions 'crash' or 'critical', set the Priority to 'High'. Add a label 'intercom-report' to the Jira issue.
Intercom

Seamless Bug Tracking.

Turn conversations into code fixes. Give your developers the context they need to solve issues faster.

Without Automation

  • Vague bug reports
  • Manual copy-pasting
  • Missing reproduction steps
  • Communication gaps
  • Slow bug fixes

With RhinoAgents

  • Structured issue data
  • Automated linking
  • Full user context
  • Clearer requirements
  • Happier developers
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2-Way Update
Jira Verified
Priority Sync

RhinoAgents.com – Automate Your Intercom to Jira Flow.

FAQ

Frequently Asked Questions

Everything you need to know about connecting Intercom to Jira using RhinoAgents.

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