Give your support team the full picture. When a high-value customer is identified in Salesforce, our AI Agent automatically tags them in Zendesk for VIP support.
AI Powered Support Sync
Know your customers. RhinoAgents monitors Salesforce for subscription changes, account health, and new opportunities.
Empower your agents. Sync critical context to Zendesk organizations and users so support always knows who they're talking to.
Connecting your Customer Success tools shouldn't be hard. Follow these 4 simple steps to automate your workflow.
Log in to your Salesforce and Zendesk accounts securely via RhinoAgents. We use industry-standard OAuth authentication.
Select the specific Salesforce events (Contract Signed, CSM Assigned). Our AI detects when to update support records.
Let our AI Agent automatically map Salesforce fields (Renewal Date, Plan Type) to Zendesk User Fields and Organizations.
Enable the sync. Your Salesforce updates now reflect in Zendesk instantly. Track processed tickets from your dashboard.
Automatically create a Ticket in Zendesk when a Case is escalated in Salesforce, copying over all case comments.
When an Account's SLA Level changes to 'Platinum' in Salesforce, update the corresponding Organization in Zendesk to have the 'VIP' tag. Also, create a internal note on their open tickets to alert agents.
Prompt copied to clipboard! You can now paste it into your AI workflow.
Break down silos between sales and support. Ensure every interaction is informed by the latest data with RhinoAgents connecting Salesforce to Zendesk.
RhinoAgents.com – Automate Your Support Ops.
Everything you need to know about connecting Salesforce to Zendesk using RhinoAgents.
Connect your sales data to your support workflow. Join teams using RhinoAgents today.