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Automate Zendesk to Salesforce with AI

Turn support tickets into sales opportunities. Automatically sync Zendesk tickets to Salesforce, creating leads, contacts, or custom objects.

Start Syncing to Salesforce How it Works

One Source. One Destination. Complete Automation.

Source: Zendesk

Capture customer issues and support requests directly from your helpdesk.

Destination: Salesforce

Manage customer relationships and track issues as cases or opportunities in Salesforce.

Setup Process

Set up in less than 2 minutes

Connecting your tools shouldn't be hard. Follow these 4 simple steps to automate your workflow.

1. Connect Your Accounts

Link Zendesk and Salesforce to RhinoAgents. Select the Workspace you want to manage.

2. Choose Your Trigger

Define what creates a record. Trigger on every new ticket or only when specific tags are added.

3. Map Data with AI

Our AI extracts ticket details, identifies the customer, and maps fields to Salesforce objects accurately.

4. Launch & Monitor

Start syncing. Your support tickets now instantly populate Salesforce, keeping your CRM up to date.

Try Our Zendesk to Salesforce AI Agent

Automatically create detailed cases or leads in Salesforce from Zendesk tickets, ensuring all customer context is preserved.

Zendesk → Salesforce AI Agent Prompt
Upon receiving a new Zendesk ticket, check if the requester exists in Salesforce as a Contact or Lead. If the email matches a Contact, create a new Case associated with that Contact. Map the ticket subject to Case Subject and the ticket description to Case Description. Sync the ticket status and priority to the corresponding Case fields. If no match is found, create a new Lead with the requester's name, email, and company information from the ticket.
Zendesk

From Ticket to CRM.

Sync Zendesk tickets to Salesforce. Ensure every support interaction is logged and actionable in your CRM.

Without Automation

  • Manual data entry errors
  • Information silos between teams
  • Delayed sales follow-up
  • Incomplete customer history
  • Wasted agent time

With RhinoAgents

  • Real-time data sync
  • 360-degree customer view
  • Faster sales response
  • Accurate reporting
  • Improved team collaboration
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Real-Time Sync
Salesforce Certified
Setup in Minutes

RhinoAgents.com – Automate Your Zendesk to Salesforce Flow.

FAQ

Frequently Asked Questions

Everything you need to know about connecting Zendesk to Salesforce using RhinoAgents.

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