Deploy purpose-built AI agents across your entire airline operation — handle rebookings, baggage claims, check-in, loyalty queries, and refunds automatically 24/7. No code, no PSS overhaul needed.
Each agent handles a specific passenger journey touchpoint. Connect your PSS, DCS, and loyalty platform — and go live in minutes.
Organisations lose time and money daily to manual, reactive operations — every one of these is solvable with an AI agent today.
No system overhaul, no dev team, no months of integration. Go from description to live agent in under an hour.
Every one of these costs you time, money, and customer trust every day — and every one can be fixed with an AI agent.
Deploy AI agents across every channel. Whether your users prefer natural phone calls, live web chat, WhatsApp Business, or automated backend workflows.
Execute complex multi-step backend actions, ERP/BSS data syncs, scheduled cron jobs, and auto-credit/refund workflows with human-in-the-loop approvals.
Human-like inbound and outbound phone calls with ultra-low latency (<300ms). Handles IVR replacement, call triage, appointment booking, and phone support 24/7.
Interactive multi-channel chatbots for Web, WhatsApp Business, SMS, and Mobile Apps. Delivers instant answers, product recommendations, and guided self-service.
RhinoAgents is built for enterprise scale — delivering full observability, explainability, bank-grade security, and 99.9% uptime.
Adjust the sliders to your operation size and see your potential annual savings from deploying RhinoAgents.
* Based on industry benchmarks from RhinoAgents customer deployments.
RhinoAgents plugs into your existing systems with zero legacy disruption.
The numbers don't lie. Manual, reactive operations are expensive, slow, and unscalable — especially during peak events.
| Metric | Traditional / Manual | RhinoAgents AI |
|---|---|---|
| IROPS rebooking time | 8–15 min per passenger on phone | ✓ Under 3 min, automatic, all passengers simultaneously |
| Baggage claim submission | 45 min at airport desk | ✓ 4 min via WhatsApp, any location |
| EU261 compensation | Manual, inconsistent, delayed | ✓ Automated, compliant, within statutory deadline |
| Loyalty query resolution | Hold queue, 12–20 min avg. | ✓ Under 60 seconds, 24/7 |
| Seat upgrade revenue capture | Passive — gate agent dependent | ✓ Proactive bid offers 72h pre-departure |
| Call centre during IROPS | Overwhelmed, 60-min queues | ✓ Handles unlimited passengers simultaneously |
| Deployment time | 12–24 months PSS integration | ✓ Live in under 60 minutes |
| Code required | Large IT team + vendor project | ✓ Zero — plain English prompts only |
"During a major IROPS event last winter, our AI agent rebooked over 4,200 passengers automatically within 40 minutes — before most of them even knew their flight was cancelled. Contact centre call volume during the event dropped 55%. It saved us the disruption cost equivalent of two full aircraft loads."
VP Customer Experience — European Full-Service Carrier, 18M Passengers/Year
Not pilot programs. Production AI deployments handling real workloads every day.
The challenge: IROPS events causing 2–4h contact centre queues. EU261 processing taking 28 days average. Loyalty queries consuming 35% of agent time.
The challenge: Online check-in completion at 61% (below industry avg). Baggage desk queues averaging 42 minutes. Ancillary revenue stagnant.
Join airlines using RhinoAgents to automate rebooking, cut baggage queues, and deliver 24/7 passenger support at scale.