AI Agents for Hotels & Resorts | $99/mo

Drive High-Margin Direct Bookings &
Resolve 85% of Guest Inquiries.

Deploy specialized AI Agents that answer guest questions in 5 seconds, capture direct bookings to bypass 20% OTA commissions, dispatch housekeeping requests, and upsell premium amenities — synced with your PMS. From $99/month. Live in 24 hours.

100 free test credits • Plans from $99/month • Live in 24 hours • SOC 2 Certified

Book a Free Demo Start Free — Plans from $99 →

Works with Opera PMS, Cloudbeds, Mews, and Guestline · No credit card required · Cancel anytime

The Cost of Inaction

Where Your Business Is Quietly Leaking Revenue.

Traditional teams struggle to handle peak volume, after-hours inquiries, and manual data entry. Here is what is costing you every month:

01

High OTA Commissions Eat 20% of Room Revenue

Hotels surrender hundreds of thousands in annual revenue to Booking.com and Expedia because website visitors cannot get fast answers to their booking questions.

02

Front Desk Staff Overwhelmed by Routine Requests

Front desk staff spend hours answering repetitive questions about wifi passwords, parking fees, pool hours, and extra towels while lines form in the lobby.

03

Missed Upsell Revenue on Premium Amenities

Guests arrive without knowing about late checkout, spa treatments, private cabanas, or tasting menu dinners, leaving high-margin revenue on the table.

The AI Agent Solution

Specialized AI Agents That Never Sleep.
Orchestrated by One Main AI Agent.

Deploy a coordinated team of dedicated sub-agents that solve your revenue leaks, qualify buyers, and automate operations 24/7/365.

Sub-Second Response Across Channels

Answer 100% of incoming inquiries on Webchat, WhatsApp, SMS, and Slack in under 1.2 seconds — day or night.

Live System & CRM Sync

Every interaction, appointment, and qualification score is instantly committed to Opera PMS, Cloudbeds, Mews, and Guestline without manual human data entry.

Autonomous Execution & Approvals

Sub-agents handle 90% of routine workflows autonomously, while flagging high-value threshold tasks for 1-click Slack approvals.

Seamless Setup

Configure Your AI Agent in 4 Simple Steps.

No code. No engineering resources. Live and working with your stack in under 24 hours.

STEP 01

Connect PMS, Channel Manager & Guest Comms

1-click integration with Oracle Opera, Cloudbeds, Mews, Guestline, and SiteMinder.

STEP 02

Ingest Room Types, Amenity Menus & Dining Hours

Upload room categories, rollaway bed policies, pet rules, spa service menus, and conference space packages.

STEP 03

Configure Automated Guest WhatsApp & Webchat Flows

Enable autonomous pre-arrival check-in, direct booking capture, and mobile housekeeping dispatch.

STEP 04

Manage Hospitality Operations via Chat

Command the Main AI Agent for occupancy pacing, RevPAR analytics, VIP arrivals, and guest satisfaction scores.

Chat-Ops & Prompt-Driven Execution

Everything Done Through Chat.
No Complex Dashboards. No Clunky Menus.

Manage your entire operation directly through natural conversation. Whether in Slack, Teams, SMS, WhatsApp, or Webchat — just tell your AI Agent what to do.

1. Get Reports via Prompt

"Show me this weekend’s occupancy pacing, RevPAR yield, direct booking share, and guest CSAT."

Report: 94% occupancy, RevPAR $248 (+18% YoY), 62% direct booking share (saved $8,400 in OTA commissions), 4.9/5 CSAT.

2. Assign via Prompt

"Capture direct booking for guest inquiry matching Expedia price ($280/night) with complimentary breakfast and late checkout."

Created direct booking in Opera PMS; saved 18% OTA commission ($100 retained); guest booked.

3. Schedule via Prompt

"Prepare VIP arrival welcome card and arrange chilled champagne for Suite 402 arriving at 3:00 PM."

Notified concierge; dispatched work ticket to housekeeping; updated guest profile in PMS.

4. Update Oracle Opera PMS & Mews via Prompt

"Dispatch urgent housekeeping request for extra feather pillows and dental kit to Room 214."

Created task in Mews Service Task manager; assigned nearest floor attendant with 10-minute SLA.

Webchat Widget

WhatsApp Business

SMS & Twilio

Slack Workspace

AI Voice Inbound

Live Interactive Customer Conversation Simulator

Active · Sub-1.2s Response

CU

Shopper asked on webchat: "Is parking included, and do you have a King ocean view room this Friday?"

AUTONOMOUS DIRECT BOOKING CONVERSION & PERK INCENTIVE

Opera PMS: Confirmed King Ocean Suite available ($320/night)

Applied direct booking incentive: Complimentary valet parking ($45/day value) and 1 PM late checkout

Generated secure 1-click booking card in chat

Room Available & Free Valet Included! Yes, we have our premier King Ocean View Suite available this Friday. When you book directly with us right now, we’ll include complimentary valet parking ($45/day value) and guarantee a 1:00 PM late checkout. Tap here to confirm your reservation in 30 seconds.

100%

Lead Coverage Across All Channels

< 1.2s

Average Response & Booking Time

$0

Extra Engineering or Setup Costs

Multiple Specialized AI Agents · One Main AI Agent

One Main AI Agent Handles All Reports.
Specialized AI Agents Do the Specific Work.

Leadership prompts the Main AI Agent for consolidated store reports, pipeline briefings, and approvals. Each department interacts with specialized sub-agents tailored to their workflow in Slack, Teams, or Webchat.

Hotel Leadership Command

Consolidated Resort Pacing & Guest Satisfaction Health

Prompt the Main AI Agent for average daily rate (ADR), RevPAR yield, direct booking conversion percentages, and TripAdvisor ranking.

RevPAR & ADR Optimization

Maximizes room revenue through automated pre-arrival upsells and direct bookings.

Cut OTA Commission Leaks

Converts website shoppers into direct bookers to eliminate 18% - 22% OTA cuts.

Top 5 TripAdvisor Ranking

Drives positive guest reviews systematically to dominate local resort rankings.

#hotel-command

Main AI Agent · GM Mode

GM

Marcus Sterling (General Manager)09:00 AM

What is our occupancy pacing for this weekend, and how much did we capture in automated pre-arrival upsells?

Rhino Main AI Agent09:00 AM

Resort Operations Performance:
• Weekend Occupancy: 96.4% (142 of 148 rooms booked).
• Average Daily Rate (ADR): $342/night.
• Direct Booking Share: 64% of arrivals booked directly (Saved $12,400 in OTA fees).
• Automated Upsell Revenue: $4,850 in room upgrades, cabana rentals, and champagne amenities.
• Guest CSAT: 4.9/5 stars.

Concierge Specialist

Instant Service for Guests from Smartphone

Answers questions about pool hours, valet parking, dining reservations, local attractions, and wifi passwords in under 4 seconds.

Guest Smartphone Concierge

Allows guests to text for room service, extra towels, or ice from anywhere on property.

Zero Lobby Wait Times

Eliminates front desk line bottlenecks during peak 3 PM check-in rushes.

Restaurant & Spa Booking

Books resort dining tables and spa massage appointments instantly.

#guest-concierge

Concierge Agent

GUEST

Sarah Jenkins (Room 402)11:30 AM

What time does the infinity pool close tonight, and can we reserve 2 loungers for this afternoon?

Concierge Agent11:30 AM

Hi Sarah! Our rooftop infinity pool is open until 10:00 PM tonight. We have reserved 2 premium oceanfront loungers for you on the upper deck starting at 1:00 PM. Our pool attendant Marco will have fresh towels and cold water ready for you!

Housekeeping Specialist

Accelerates Room Turnover & Work Orders

Tracks room cleaning statuses in real time, prioritizes rooms for early-arrival guests, and routes plumbing or AC repair tickets to engineering.

Early Check-In Prioritization

Alerts floor attendants to clean specific rooms when VIP guests arrive early.

Instant Engineering Work Orders

Routes TV or air conditioning maintenance tickets to on-duty engineers in seconds.

SLA Resolution Tracking

Monitors guest delivery times to ensure towels and amenities arrive within 10 minutes.

#housekeeping-ops

Housekeeping Agent

SPEC

Elena Rostova (Executive Housekeeper)02:00 PM

How many checkout rooms are clean and inspected for 3 PM check-in?

Housekeeping Agent02:00 PM

Room Readiness Status:
• 42 of 48 turnover rooms are Clean & Inspected in Opera PMS.
• 6 remaining rooms are in final inspection (Estimated ready by 2:20 PM).
• All VIP Suite arrivals are 100% ready with welcome amenities staged.
• Zero open maintenance tickets.

Revenue Specialist

Converts Lookers into Direct High-Value Bookers

Engages website visitors with dynamic rate matches, personalized room recommendations, and automated pre-arrival upgrade promotions.

Direct Price Match Guarantee

Matches OTA pricing with value-added resort perks to secure direct bookings.

High-Margin Amenity Upselling

Sells romantic packages, cabana rentals, and late checkout upgrades.

Cart Abandonment Recovery

Sends SMS reminders with incentives to shoppers who abandon the booking engine.

#revenue-ops

Revenue Agent

SPEC

Carlos Mendez (Revenue Manager)04:15 PM

Run a flash promotion for Sunday night to fill 8 vacant deluxe rooms.

Revenue Agent04:15 PM

Sunday Staycation Promotion Live:
• Sent tailored SMS to 240 local past guests: "Escape the Sunday blues! $189 special including $50 dining credit and Monday late checkout."
• 6 rooms booked within 40 minutes.
• Occupancy increased from 82% to 94%; +$1,134 incremental room revenue captured.

Enterprise Features

Everything You Need for Enterprise Automation.

Built for high-volume operations, strict compliance, and effortless multi-channel management.

Direct Booking OTA Conversion

Engage web visitors instantly, match rates with perks, and bypass expensive 20% OTA commissions.

24/7 Guest Smartphone Concierge

Answer questions about amenities, dining hours, wifi, and parking over WhatsApp and webchat.

Sub-Minute Housekeeping Dispatch

Route extra towels, ice, and maintenance tickets directly to floor runners with SLA tracking.

Automated Pre-Arrival Room Upsells

Generate thousands in incremental profit by offering discounted suite upgrades before arrival.

TripAdvisor & Google Review Booster

Systematically invite happy guests to leave 5-star reviews to dominate local destination rankings.

Full PMS & Channel Manager Sync

Seamlessly connect Oracle Opera, Cloudbeds, Mews, Guestline, and SiteMinder.

Native Integrations

Connects to Your Entire Tech Stack.

RhinoAgents connects via secure REST APIs and webhooks in under 15 minutes.

Property Management Systems

Oracle Opera & Mews PMS

Synchronize room inventory, guest profiles, folios, check-in statuses, and housekeeping tasks.

Channel Managers

Cloudbeds & SiteMinder

Real-time room availability, rate parity monitoring, and multi-channel booking distribution.

Guest Messaging

WhatsApp Business & SMS

Contactless check-in links, digital key delivery, room service orders, and concierge chat.

Dining & Nightlife

OpenTable & SevenRooms

Resort restaurant table reservations, dietary preferences, and VIP dining seating.

Reputation Management

TripAdvisor & Google Reviews

Automated post-stay review invitations and instant management reply publishing.

Hotel Staff Operations

Slack & Teams Staff ChatOps

VIP arrival alerts, housekeeping room status updates, and emergency maintenance tickets.

Common Questions

Frequently Asked Questions.

Everything you need to know about pricing, setup, and multi-agent operations.

How does the AI help hotels reduce expensive OTA commissions?

When travelers visit your hotel website, the AI engages them in under 5 seconds. It matches OTA rates, offers exclusive direct booking perks (like free breakfast or late checkout), and secures the reservation directly into your PMS, saving 18% - 22% in commissions.

Can hotel guests text for housekeeping and room service?

Yes! Guests can text or message on WhatsApp for extra towels, ice, late checkout, or room service. The AI creates a task in your PMS or housekeeping system and alerts floor staff immediately.

How does it drive incremental upsell revenue?

24 hours prior to arrival, the AI messages incoming guests offering discounted upgrades to premium suites, private cabanas, or champagne packages, converting empty premium inventory into pure profit.

Does it integrate directly with Oracle Opera and Cloudbeds?

Yes! RhinoAgents connects directly to Oracle Opera, Mews, Cloudbeds, and Guestline, synchronizing guest reservations, housekeeping statuses, and billing folios in real time.

What does the $99/mo plan include for hotels and resorts?

The $99/mo plan includes unlimited specialized sub-agents, full PMS and channel manager integrations, 100 free test credits, direct booking capture, and guest WhatsApp concierge with zero setup fees.

Is guest personal and credit card information secure?

Yes. We are SOC 2 Type II certified and adhere to strict PCI-DSS payment and GDPR standards. Guest contact details and payment card information are strictly encrypted and never shared.

"RhinoAgents increased our direct booking share from 38% to 62%, saving our boutique resort over $14,000 in OTA commissions in our first 60 days. Our guests love texting the AI for towels and restaurant tips."

Marcus Sterling

General Manager · The Azure Ocean Resort

Drive High-Margin Direct Bookings &Resolve 85% of Guest Inquiries.

Where Your Business Is Quietly Leaking Revenue.

Specialized AI Agents That Never Sleep.Orchestrated by One Main AI Agent.

Configure Your AI Agent in 4 Simple Steps.

Everything Done Through Chat.No Complex Dashboards. No Clunky Menus.

One Main AI Agent Handles All Reports.Specialized AI Agents Do the Specific Work.