AI Agents for IT Operations | $99/mo

Resolve 75% of IT Helpdesk Tickets &
Free Up Your IT Engineering Team.

Deploy specialized AI Agents that reset employee passwords in 10 seconds, provision software licenses, troubleshoot VPN connections, and manage MDM laptop fleets — entirely via chat. From $99/month. Live in 24 hours.

100 free test credits • Plans from $99/month • Live in 24 hours • SOC 2 Certified
Book a Free Demo Start Free — Plans from $99 →

Works with Jira Service Management, Okta, Jamf, and Slack  ·  No credit card required  ·  Cancel anytime

The Cost of Inaction

Where Your Business Is Quietly Leaking Revenue.

Traditional teams struggle to handle peak volume, after-hours inquiries, and manual data entry. Here is what is costing you every month:

01
IT Teams Drown in Password Resets & Access Requests
IT engineers spend 40% of their workday resetting passwords, unlocking accounts, and approving standard software licenses manually.
02
Employees Wait 24 Hours for Basic Software Access
New employees and transferring staff lose productive workdays waiting for IT tickets to be picked up, approved, and manually provisioned.
03
SaaS License Sprawl Wastes Thousands of Dollars
Companies pay for hundreds of unused Figma, GitHub, and Salesforce licenses because departed or inactive employees are never deprovisioned.
The AI Agent Solution

Specialized AI Agents That Never Sleep.
Orchestrated by One Main AI Agent.

Deploy a coordinated team of dedicated sub-agents that solve your revenue leaks, qualify buyers, and automate operations 24/7/365.

Sub-Second Response Across Channels
Answer 100% of incoming inquiries on Webchat, WhatsApp, SMS, and Slack in under 1.2 seconds — day or night.
Live System & CRM Sync
Every interaction, appointment, and qualification score is instantly committed to Jira Service Management, Okta, Jamf, and Slack without manual human data entry.
Autonomous Execution & Approvals
Sub-agents handle 90% of routine workflows autonomously, while flagging high-value threshold tasks for 1-click Slack approvals.
Seamless Setup

Configure Your AI Agent in 4 Simple Steps.

No code. No engineering resources. Live and working with your stack in under 24 hours.

STEP 01
Connect IT Helpdesk & Identity Systems
1-click integration with Jira Service Management, ServiceNow, Okta, Jamf, and Google Workspace.
STEP 02
Ingest IT Knowledge Base & Troubleshooting Guides
Upload internal network guides, VPN setup tutorials, printer configurations, and hardware policies.
STEP 03
Configure Autonomous Approval Guardrails
Set rules for auto-approving standard software licenses, self-service password resets, and hardware orders.
STEP 04
Deploy Autonomous IT Helpdesk in Slack
Employees query the AI Agent in Slack or Teams for instant self-service resolutions in under 10 seconds.
Chat-Ops & Prompt-Driven Execution

Everything Done Through Chat.
No Complex Dashboards. No Clunky Menus.

Manage your entire operation directly through natural conversation. Whether in Slack, Teams, SMS, WhatsApp, or Webchat — just tell your AI Agent what to do.

1. Get Reports via Prompt
"Show me this month’s ticket volume, average first-response time, and autonomous deflection rate."
Report: 1,840 tickets processed (78.4% resolved autonomously in <15s), zero ticket backlog.
2. Assign via Prompt
"Approve and provision a Figma Professional license for product designer Jessica Miller."
Verified manager approval; assigned Figma seat in Okta; sent welcome invite in 12 seconds.
3. Schedule via Prompt
"Identify all company laptops older than 3 years and schedule refresh orders for eligible staff."
Identified 22 eligible employees; dispatched automated hardware choice survey on Slack.
4. Update Jira Service Management & Okta via Prompt
"Scan Jamf fleet for unencrypted laptops, outdated macOS versions, and missing screen lock PINs."
Scanned 340 devices; enforced FileVault encryption on 2 remote laptops automatically.
Webchat Widget
WhatsApp Business
SMS & Twilio
Slack Workspace
AI Voice Inbound
Live Interactive Customer Conversation Simulator
Active · Sub-1.2s Response
CU
Employee asked in Slack: "I locked myself out of my Okta account after entering the wrong password."
AUTONOMOUS IDENTITY VERIFICATION & ACCOUNT UNLOCK
Initiated secure out-of-band mobile push challenge via Okta Verify
Verified biometric face/fingerprint authentication
Unlocked Okta account and reset failed attempt counter in 8 seconds
Identity Verified & Account Unlocked! Sent a secure push challenge to your registered mobile phone. Your Okta account has been unlocked and you can now log in. Total resolution time: 8 seconds.
100%
Lead Coverage Across All Channels
< 1.2s
Average Response & Booking Time
$0
Extra Engineering or Setup Costs
Multiple Specialized AI Agents · One Main AI Agent

One Main AI Agent Handles All Reports.
Specialized AI Agents Do the Specific Work.

Leadership prompts the Main AI Agent for consolidated store reports, pipeline briefings, and approvals. Each department interacts with specialized sub-agents tailored to their workflow in Slack, Teams, or Webchat.

IT Operations Command
Consolidated Global IT Operations & License Health
Prompt the Main AI Agent for average ticket resolution time, autonomous deflection rates, fleet security compliance, and SaaS license spend.
Sub-15s Ticket Resolution
Resolves routine IT requests instantly in Slack without waiting in helpdesk queues.
100% MDM Fleet Security
Ensures every company laptop enforces disk encryption, firewall rules, and OS patches.
Automated SaaS Cost Reclamation
Declaims unused software licenses automatically to eliminate wasted IT budget.
#it-command
Main AI Agent · IT Mode
DIR
David Miller (Director of IT)09:00 AM
What is our helpdesk ticket resolution time this month, and how many tickets were deflected autonomously?
Rhino Main AI Agent09:00 AM
Monthly IT Operations Summary:
• Total Tickets: 1,420 tickets processed.
• Autonomous Resolution: 78.2% (1,110 tickets) resolved in under 15 seconds.
• Human Escalations: 310 complex hardware repairs or VIP requests.
• Average Employee Wait Time: 12 seconds.
• SaaS Cost Savings: $4,200/month saved in reclaimed dormant licenses.
IT Helpdesk Specialist
Instant Troubleshooting for Remote & Office Staff
Guides employees through Wi-Fi connectivity, printer mapping, multi-monitor displays, and software crashes step-by-step.
Network & Wi-Fi Diagnostics
Troubleshoots slow home and office internet connections and captive portals.
Printer & Hardware Mapping
Helps employees connect to office printers and external display monitors.
Natural Conversational Triage
Understands vague user descriptions like "my laptop screen is flickering" and diagnoses causes.
#it-helpdesk
Helpdesk Agent
EMP
Sarah Miller (Marketing)11:30 AM
I cannot print to the 4th-floor color printer from my MacBook.
Helpdesk Agent11:30 AM
Hi Sarah! The 4th-floor color printer (HQ-Print-4C) requires the corporate secure print queue. I just sent a direct profile configuration to your Jamf agent. Tap "Install" on your MacBook notification and the printer will appear in your printer dialog.
Identity & Access Specialist
Zero-Touch Software Access & Group Management
Enforces role-based group assignments, manages step-up MFA challenges, and provisions licenses upon manager sign-off.
Biometric Passwordless Unlock
Unlocks locked employee accounts via secure push notification challenge.
Department Group Assignment
Assigns Google Workspace, Slack, and cloud roles based on department changes.
MFA Step-Up Security
Requires hardware security key verification for high-privilege access requests.
#access-provisioning
Access Agent
SPEC
Carlos Mendez (IT Systems Lead)02:00 PM
Deprovision all software seats and wipe MDM profile for departing contractor Tom Vance.
Access Agent02:00 PM
Deprovisioning Executed in 4.2 Seconds:
• Okta active sessions terminated and account suspended.
• Google Workspace, GitHub, Slack, and AWS IAM seats reclaimed.
• Jamf MDM remote enterprise wipe command dispatched to MacBook.
• Security audit log generated for compliance records.
Fleet & Hardware Specialist
Secures Every Corporate Device Across the Globe
Monitors OS security patches, enforces FileVault disk encryption, manages asset inventory, and coordinates hardware returns.
Enforced FileVault & BitLocker
Guarantees 100% of corporate laptop hard drives are fully encrypted.
Zero-Day OS Patch Enforcement
Schedules critical security updates across macOS and Windows fleets.
Automated Hardware Offboarding Kits
Dispatches prepaid return shipping boxes to departing remote employees.
#fleet-operations
Fleet Agent
SPEC
Carlos Mendez (IT Systems Lead)04:15 PM
How many laptops in our fleet are pending the latest macOS security patch?
Fleet Agent04:15 PM
Fleet Security Patch Audit:
• Total Fleet: 340 MacBooks managed in Jamf.
• 322 updated to latest macOS security release (94.7%).
• 18 pending user restarts; scheduled gentle notification for tonight at 7 PM with auto-restart window.
Enterprise Features

Everything You Need for Enterprise Automation.

Built for high-volume operations, strict compliance, and effortless multi-channel management.

10-Second Self-Service Password Resets
Unlock accounts and reset corporate passwords instantly via secure biometric push challenges.
Automated Software License Grants
Provision Figma, GitHub, and AWS access immediately upon manager Slack approval.
Autonomous VPN & Network Triage
Troubleshoot hotel Wi-Fi conflicts, DNS captive portals, and VPN disconnects step-by-step.
SaaS License Spend Reclamation
Identify dormant licenses across Salesforce and Zoom to save tens of thousands in wasted spend.
100% MDM Fleet Security Enforcement
Enforce disk encryption, screen lock timeouts, and zero-day OS security patches globally.
Full Helpdesk & Identity Stack Sync
Seamlessly connect Jira Service Management, ServiceNow, Okta, Jamf, and Slack.
Native Integrations

Connects to Your Entire Tech Stack.

RhinoAgents connects via secure REST APIs and webhooks in under 15 minutes.

IT Service Management
Jira Service Management
Automated ticket creation, SLA tracking, category classification, and instant resolution.
Identity Provider
Okta & Azure AD
Automated account unlocks, group provisioning, step-up MFA, and session invalidation.
Mobile Device Management
Jamf Pro & Microsoft Intune
Enforce FileVault disk encryption, push software profiles, and trigger remote device wipes.
Employee Helpdesk
Slack & Microsoft Teams
Interactive conversational helpdesk bot, 1-click manager approvals, and system announcements.
Productivity Suite
Google Workspace & O365
Manage corporate email inboxes, calendar permissions, and shared Google Drive access.
Enterprise Service Desk
ServiceNow ITOM
Enterprise change management, asset configuration databases (CMDB), and incident workflows.
Common Questions

Frequently Asked Questions.

Everything you need to know about pricing, setup, and multi-agent operations.

Can employees reset passwords and unlock accounts safely without human IT involvement?
Yes! When an employee asks to reset their password or unlock an account, the AI issues an out-of-band biometric push challenge to their registered mobile device (via Okta Verify or Duo), unlocking their account in 10 seconds.
How does automated software licensing work?
When an employee requests software, the AI checks their department eligibility and sends a 1-click approval card to their manager on Slack. Once approved, the AI provisions the seat in Okta in seconds.
How does it reclaim unused SaaS licenses?
The AI monitors SSO login logs across all connected tools (Salesforce, Figma, Zoom, GitHub). If a license remains unused for 60 to 90 days, it alerts the user and reclaims the seat to save subscription costs.
Can the AI troubleshoot home Wi-Fi and VPN problems?
Yes! It diagnoses common remote work network issues like hotel captive portal conflicts, MTU fragmentation, and DNS caching, providing step-by-step visual guides to resolve connectivity.
What does the $99/mo plan include for IT operations?
The $99/mo plan includes unlimited specialized sub-agents, full Jira/ServiceNow and Okta integrations, 100 free test credits, self-service Slack bot, and MDM fleet auditing with zero setup fees.
Is our employee identity and corporate data secure?
Yes. We are SOC 2 Type II certified and adhere to bank-grade AES-256 encryption. Employee passwords and identity credentials are never logged or used to train public AI models.
"RhinoAgents resolves 78% of our internal IT tickets in Slack in under 15 seconds. It saved our IT engineering team 20 hours a week and eliminated our employee helpdesk backlog completely."
David Miller
Director of Information Technology · Vanguard Financial Systems
AI Agents for IT Operations

Connect. Configure. Get Work Done.
Plans from $99/mo.

Your AI Agent connects to Jira Service Management, Okta, Jamf, and Slack in minutes — then works 24/7 qualifying leads, booking meetings, and updating your systems. Live in 24 hours.

Book a Platform Demo Start Free — Plans from $99 →
100 free test credits • No credit card required • Cancel anytime • Live in 24 hours
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