Eliminate Network Churn, Resolve 5G Cell Outages & Defend Subscribers with Autonomous Telecom Agents
Deploy an autonomous Master AI Telecom Operations Director backed by 9 specialized sub-agents. Monitor 5G RAN cell tower throughput, autonomously triage fiber backhaul cuts, prevent SIM-swap account takeovers, automate billing disputes, and sync Amdocs, Netcracker, and ServiceNow TSM 24/7.
Unmatched Network Uptime & Subscriber Lifetime Value
Empower telecom service providers with self-healing network operations and proactive subscriber care.
From cell site degradation event to automated beamforming adjustment or fiber protection reroute in seconds.
Identify dropped call clusters and slow data speeds, triggering proactive compensation data credits before cancellation.
Detect social engineering attempts, IMEI anomalies, and geofence mismatches before unauthorized port-outs occur.
Autonomous resolution of complex roaming surcharges, international rate plans, and eSIM activation errors.
An Autonomous Multi-Agent Swarm for High-Cadence Telco Operations
Nadia Thorne coordinates 9 hyper-specialized sub-agents to govern cell sites, fiber backhaul, billing, fraud, and retention.
Monitors Physical Resource Block (PRB) saturation and handover failure rates across cell towers, optimizing MIMO antenna tilt.
Detects metro fiber backhaul line cuts via optical time-domain reflectometry (OTDR), instantly switching traffic to microwave links.
Monitors high-risk SIM swap requests, analyzing handset IMEI history, geolocation velocity, and initiating biometric verification.
Parses millions of Call Detail Records (CDRs), explaining unexpected roaming data fees and right-sizing subscribers into unlimited plans.
Calculates subscriber Quality of Experience (QoE) based on dropped calls and buffering, dispatching proactive loyalty perks.
Coordinates certified tower climbers, fiber splicing crews, and replacement optical SFPs with exact physical break coordinates.
Automates QR code eSIM profile generation, remote subscriber credential provisioning, and network HLR/HSS registry updates.
Monitors E911 phase II location accuracy standards, FCC NORS outage filing deadlines, and statutory consumer protection rules.
Coordinates major network outage war rooms, authoring incident commander rollups, SLA penalty forecasts, and executive reports.
Experience Autonomous Telecom Network Operations in Action
Select a carrier scenario below to see how our agents resolve 5G cell tower congestion, thwart SIM-swap fraud, and reroute fiber cuts.
Connected with Telecom Enterprise BSS, OSS and Network Managers
Native integration with Amdocs, Netcracker, ServiceNow TSM, Ericsson, Nokia, and Cisco telco platforms.
Amdocs CES & DigitalONE
Subscriber billing, customer care, product catalog, and real-time charging integration.
Amdocs CertifiedNetcracker Digital OSS
Service order management, network inventory orchestration, and resource provisioning.
TM Forum Open APIServiceNow Telco TSM
Telecommunications Service Management, network trouble tickets, and field agent dispatch.
ServiceNow Store NativeEricsson Network Manager
Radio Access Network (RAN) performance telemetry, cell configuration, and alarm logs.
ENM REST InterfaceNokia NetAct & NSP
Network Services Platform (NSP) cross-domain IP and optical network automation.
Nokia NSP PartnerHuawei iMaster NCE
Autonomous network engine for fixed and mobile transport network control.
RESTCONF APICisco Crosswork
Closed-loop routing optimization, segment routing (SRv6), and peering analytics.
Cisco DevNet PartnerSalesforce Comms Cloud
Enterprise account quote-to-order, CPQ, and subscriber omni-channel care.
Comms Cloud NativeSplunk Telco Streaming
Kafka real-time CDR streaming, fraud anomaly scoring, and signaling telemetry.
Kafka Streaming BusTwilio & Sinch SMS Gateways
Carrier-grade SMS, RCS, and push notification delivery for emergency and billing alerts.
High-Throughput SMPPBuilt for Mission-Critical Operational Environments
Enterprise-grade governance, strict role-based access, and cryptographic auditability ensuring physical plant safety and infrastructure continuity.
SOC2 Type II & ISO 27001
Independently verified security controls ensuring strict availability, confidentiality, and data integrity across all operational networks.
Zero Model Training & Air-Gap Support
Your proprietary telemetry, SCADA registers, and operational schematics are never retained or used to train shared public models.
Granular RBAC & Safety Interlocks
Configure read-only SCADA monitoring, two-operator physical interlock approvals, and deterministic threshold guardrails.
Immutable Audit Trail
Every telemetry anomaly, work order trigger, and parameter setpoint change is logged with cryptographic timestamps for safety regulators.
Deploy Your Telecom AI Swarm in 3 Steps
Connect your BSS billing engine and OSS network managers in less than 30 minutes.
Connect BSS & OSS Gateways
Authorize read-only streams from Amdocs, Netcracker, and Ericsson Network Manager.
Configure Fraud & Network SLAs
Set SIM-swap fraud challenge triggers, cell tower PRB congestion limits, and churn policies.
Activate Autonomous Telco Operations
The swarm starts 24/7 cell site optimization, fiber cut rerouting, and proactive care.
Predictable Pricing That Scales with Active Subscriber Base
All plans include the full 9-agent autonomous swarm, secure bi-directional integrations, and 24/7 SLA.
MVNO / Regional
For MVNOs, wireless ISPs (WISPs), and regional carriers serving up to 50,000 active subscribers.
- Up to 50,000 active subscribers
- SIM-Swap & Port-Out Fraud Shield
- Billing Dispute & Roaming Fee Explainer
- Automated eSIM Activation Assistant
- Amdocs & Netcracker Integration
- SMS & Push Notification Channels
National Operator
For national mobile network operators managing thousands of 5G cell sites and fiber backhauls.
- Up to 500,000 active subscribers
- 5G RAN & Cell Site MIMO Beam Tuning
- Fiber Backhaul Cut Automated Rerouting
- Field Technician & Climber Dispatch
- Predictive Churn & Retention Engine
- Dedicated Telecom Systems Architect
Global Telco
For Tier-1 global mobile and fixed-line telecom operators serving millions of subscribers.
- 1,000,000+ active subscribers
- Custom DWDM & Optical Mesh Auto-Healing
- Full TM Forum Open API Compliance
- Dedicated High-Availability Telco Cluster
- 99.999% Carrier-Grade SLA Uptime
- 24/7 Priority NOC War Room Support
Frequently Asked Questions on Telecom Operations AI
Answers to common questions regarding enterprise deployment, hardware sensor compatibility, and autonomous safety guardrails.
The SIM-Swap Fraud Sentinel analyzes biometric velocity, current handset IMEI history, and cell tower geolocation data. If a SIM swap is initiated online without prior mobile tower connection from that handset, it locks the ICCID provisioning and demands facial biometric authentication.
Yes. Through integration with Ericsson Network Manager or Nokia NSP, the agent monitors Physical Resource Block (PRB) congestion in 15-second windows. During localized crowds, it triggers digital Massive MIMO beam shaping to distribute load across adjacent sectors.
When an Optical Time-Domain Reflectometry (OTDR) sensor flags an optical power drop, the Fiber Auto-Rerouter triggers sub-50ms protection switching over DWDM counter-rotating ring architectures or activates backup line-of-sight millimeter-wave microwave transceivers.
The agent parses Call Detail Records (CDRs) and data session dumps, matching timestamps against roaming carrier wholesale tariffs. If a carrier erroneously applied peak roaming rates while the subscriber was connected to in-network Wi-Fi calling, it auto-credits the bill.
Yes. RhinoAgents connects directly via certified APIs to ServiceNow Telecommunications Service Management (TSM), BMC Remedy, and Jira Service Management, automatically opening, updating, and resolving network incidents with zero manual human data entry.
We support core TM Forum Open APIs including TMF620 (Product Catalog), TMF622 (Product Order), TMF642 (Alarm Management), TMF653 (Service Test Management), and TMF688 (Event Management).
Ready to Modernize Your Telecom Operations with Autonomous AI?
Join forward-thinking telecom operators that reduce network MTTR by 3.8x and slash subscriber churn with RhinoAgents.