Safeguard Grid Reliability, Triage Storm Outages & Empower Customers with Autonomous Utilities Agents
Deploy an autonomous Master AI Smart Grid Director backed by 9 specialized sub-agents. Continuously analyze smart meter (AMI) telemetry, predict substation storm damage, optimize field crew dispatches, explain complex seasonal tariff bills, and sync SAP IS-U, Oracle CC&B, and Esri GIS 24/7.
Measurable Grid Resilience & Customer Satisfaction
Upgrade legacy grid operations with real-time autonomous telemetry analytics and customer engagement.
Automated Fault Location, Isolation, and Service Restoration (FLISR) restores un-faulted segments in seconds.
Interactive 15-minute smart meter interval explanations resolve customer billing inquiries without human agent escalation.
Machine learning identifies meter bypass, inverted neutral wiring, and unmetered consumption anomalies in near real-time.
Automated remote AMI pinging and transformer health diagnostics eliminate unnecessary field crew dispatches.
An Autonomous Multi-Agent Swarm for Resilient Grid Infrastructure
David Chen coordinates 9 hyper-specialized sub-agents to manage storm response, AMI analytics, billing, and DER balancing.
Analyzes billions of smart meter interval pings, detecting localized voltage fluctuations, neutral disconnects, and power quality degradation.
Ingests SCADA breaker trips and customer calls, isolating faulted feeder sections and switching reclosers to restore power to adjacent loops.
Matches outage severity, downed live wire hazards, and bucket truck equipment with nearby certified linemen for fastest restoration.
Guides customers through hourly consumption breakdowns, correlating heat wave outdoor temperatures with HVAC AC compressor cycles.
Monitors reverse power flow from residential solar systems on neighborhood transformers, adjusting smart inverter reactive power (Volt-VAR).
Continuously listens to hydrophone and acoustic sensor arrays on municipal water and gas distribution mains, pinpointing underground leaks.
Evaluates transformer oil dissolved gas analysis (hydrogen, acetylene) and ambient thermal loading to prevent catastrophic explosions.
Automates statutory compliance reporting for state Public Utility Commissions (PUCs), compiling IEEE 1366 reliability indices.
Publishes real-time executive outage dashboards for leadership and synchronizes public restoration estimates with local emergency services.
Experience Autonomous Smart Grid Operations in Real Time
Select an operational utility scenario below to see how our agents isolate storm feeder faults, balance solar backfeed, and explain high bills.
Connected with Mission-Critical Utility IT and OT Platforms
Enterprise integration with SAP IS-U, Oracle CC&B, Esri ArcGIS, and advanced ADMS smart grid software.
SAP IS-U / S/4HANA
Customer billing, contract accounts, meter reading upload, and move-in/move-out.
SAP Certified SolutionOracle Utilities CC&B
Customer care & billing, complex rate tariff calculations, and meter data management.
Oracle Utilities PartnerEsri ArcGIS Utility
Geometric network trace, outage polygon mapping, and mobile crew navigation.
Utility Network ReadySchneider EcoStruxure
Advanced Distribution Management System (ADMS) SCADA switching telemetry.
ADMS Native ConnectorGE Vernova PowerOn
Outage management system (OMS) incident tracking and call aggregation.
OMS High-ThroughputItron OpenWay AMI
Smart electric, gas, and water meter interval headend data streaming.
Certified AMI PartnerABB Ability Network
Transmission and substation SCADA state estimation and breaker diagnostics.
IEC 61850 ProtocolSalesforce Energy Cloud
Customer service omnichannel cases, energy efficiency rebate workflows.
AppExchange ConnectorOpenADR 2.0 Alliance
Automated demand response (ADR) events for EV chargers, batteries, and heat pumps.
OpenADR 2.0b CertifiedTwilio Emergency Outage Blast
Mass multi-channel IVR calling, SMS restoration updates, and priority push.
High-Throughput CarrierBuilt for Mission-Critical Operational Environments
Enterprise-grade governance, strict role-based access, and cryptographic auditability ensuring physical plant safety and infrastructure continuity.
SOC2 Type II & ISO 27001
Independently verified security controls ensuring strict availability, confidentiality, and data integrity across all operational networks.
Zero Model Training & Air-Gap Support
Your proprietary telemetry, SCADA registers, and operational schematics are never retained or used to train shared public models.
Granular RBAC & Safety Interlocks
Configure read-only SCADA monitoring, two-operator physical interlock approvals, and deterministic threshold guardrails.
Immutable Audit Trail
Every telemetry anomaly, work order trigger, and parameter setpoint change is logged with cryptographic timestamps for safety regulators.
Deploy Your Smart Grid AI Swarm in 3 Steps
Connect your AMI meter headend and CIS customer systems with enterprise security.
Connect AMI Headend & GIS
Authorize read-only streams from Itron, Landis+Gyr, and Esri ArcGIS Utility Network.
Set Outage & Tariff Parameters
Define storm restoration priority trees, lifeline customer tags, and tariff rate structures.
Activate Autonomous Grid Management
The swarm starts 24/7 smart meter telemetry ingestion, FLISR restoration, and billing care.
Predictable Pricing That Scales with Active Meter Count
All plans include the full 9-agent autonomous swarm, secure bi-directional integrations, and 24/7 SLA.
Muni Grid
For municipal utilities and electrical co-ops serving up to 50,000 electric, gas, or water meters.
- Up to 50,000 connected meters
- AMI Smart Meter Telemetry Mining
- High-Bill Tariff Interval Explainer
- Storm Outage SMS Broadcasts
- Esri GIS Mapping Integration
- Meter Tamper Anomaly Alerts
Regional Utility
For investor-owned regional utilities managing up to 250,000 meters and complex ADMS networks.
- Up to 250,000 connected meters
- Automated FLISR Feeder Switching
- Field Lineman Crew Route Optimization
- Rooftop Solar DER Volt-VAR Balancing
- SAP IS-U & Oracle CC&B Integration
- Dedicated Grid Operations Engineer
Metro Power & Gas
For major metropolitan energy providers serving millions of customers with NERC CIP compliance.
- 1,000,000+ connected meters
- Full NERC CIP Substation Security Envelope
- Acoustic Gas & Water Main Leak Detection
- Custom Substation Transformer DGA Models
- 99.999% High-Availability Grid SLA
- 24/7 Dedicated Utility TOC Support
Frequently Asked Questions on Utility Operations AI
Answers to common questions regarding enterprise deployment, hardware sensor compatibility, and autonomous safety guardrails.
Our platform supports unidirectional data diodes and demilitarized zones (DMZ) that isolate Electronic Security Perimeters (ESP) from IT enterprise networks. Telemetry is ingested over encrypted, read-only channels with multi-factor hardware authentication and strict RBAC controls.
Both modes are supported. Utilities commonly launch in Advisory Mode, where the AI recommends switching steps on the dispatcher console. Once validated over several storm seasons, closed-loop autonomous FLISR can be enabled for pre-authorized feeder topologies.
By matching 15-minute smart meter kWh readings with localized National Weather Service hourly temperature data. The algorithm runs regression models to isolate base load from cooling degree days (CDD), proving to the customer whether spikes resulted from heat wave AC runtimes.
Yes. The Smart Meter Telemetry Analyzer compares transformer totalized load against downstream meter sums. If the energy balance delta exceeds technical line loss, or if an individual meter exhibits zero current with voltage present, it flags an unmetered theft alert.
Safety always takes precedence. In accordance with utility standard operating procedures, 911 emergency calls and high-impedance fault detections indicating downed live wires are tagged as Priority-1 Life Safety events and immediately routed to the nearest first responder unit.
We integrate natively with SAP IS-U / S/4HANA Utilities, Oracle Utilities Customer Cloud (CC&B / C2M), Itron OpenWay, Landis+Gyr Command Center, Esri ArcGIS Enterprise, Schneider EcoStruxure ADMS, and Salesforce Energy & Utilities Cloud.
Ready to Modernize Your Utility Grid Operations with Autonomous AI?
Join leading electric, water, and gas utilities that reduce outage duration by 62% and boost customer satisfaction with RhinoAgents.