AI Employee · Logistics & Freight Brokerage

Meet Your AI Freight Broker
That Never Clocks Out

Talk to it like a real carrier sales rep. Connect McLeod, MercuryGate, DAT One, and Truckstop.com — it covers loads, quotes spot rates, negotiates carrier margins via phone (<450ms voice latency) and email, vets FMCSA safety compliance, and issues signed rate confirmations 24/7.

FB
RhinoAgents AI Freight Broker
Online · Monitoring Load Boards
You
Cover 15 open dry van loads for Monday morning on the Atlanta → Chicago lane. Target rate $2,300, ceiling $2,500. Reject any carrier with <90 days authority or safety alerts.
FB
On it. Ingesting open loads from McLeod TMS. Posting spot listings to DAT One and Truckstop.com with auto-negotiation rules configured. Starting carrier outreach…
Ingesting McLeod TMS Live on DAT & Truckstop Highway / Carrier411 Sync
FB
Update: 12 loads covered via voice negotiation in the last 45 minutes. Settled at an average buy rate of $2,340 (16.2% gross margin). 2 carrier calls were disqualified automatically due to unresolved FMCSA insurance alerts. Want me to issue DocuSign rate confirmations for the 12 verified carriers?
Issue 12 Rate Cons View Call Recordings Audit Carrier Vetting
AI Employee vs. Logistics Bot

Not a Simple Bot. An Actual Carrier Sales Rep.

Generic logistics bots only answer tracking queries. Your AI Freight Broker takes active ownership of your freight board: it pitches carriers, negotiates margins over the phone, checks active safety scores, and writes directly into your TMS.

Real-Time Voice Phone Negotiation

Answers and places phone calls with human-like latency (<450ms) to negotiate spot rates and lock in truck capacity.

Zero Double-Brokering Fraud

Scans Carrier411 and FMCSA records in milliseconds to eliminate freight identity theft and fraudulent carriers.

Traditional Broker vs. AI Freight Broker Employee
❌ Traditional Broker
✅ AI Freight Broker
Manages 15–25 loads/day max
Covers 250+ loads/day simultaneously
Clocks out at 5 PM (misses night freight)
24/7/365 night dispatch & emergency coverage
Guesswork spot rate negotiation
Real-time DAT & SONAR rate benchmarking
Vulnerable to rushed fraud vetting
100% automated Carrier411 / Highway safety check
Manual rate con PDF generation in TMS
Auto-generates & routes DocuSign rate cons
Setup in 60 Minutes

Configure Once. Covers Freight Forever.

Connect your TMS, load boards, and margin rules in four simple steps — no custom engineering needed.

1
Connect Your TMS
Link McLeod Software, MercuryGate, Turvo, or SAP via secure 1-click API connectors to sync open freight.
TMS Integration
2
Define Margin Rules
Set your lane-by-lane target buy rates, maximum negotiation ceilings, and required gross margin floors.
Margin Control
3
Autonomous Outreach
AI posts to DAT One, fields inbound phone calls, conducts email bidding, and vets carrier safety credentials.
Voice & Email
4
Lock Rate Con & Track
Issues electronic rate confirmation, captures driver GPS details, and handles 24/7 check calls.
Real-time Dispatch
Live Dialogues

See Exactly How It Negotiates & Dispatches

Explore real multi-turn conversations handled autonomously by your AI employee across voice and messaging.

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AI Freight Broker • Live Conversation
CARRIER
"Calling on load #49201 from Chicago to Dallas. We have a reefer available for $2,900."
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"Thanks for calling! Our target rate on this 42k lb reefer lane is $2,450 based on DAT 7-day averages. I can do $2,550 all-in if you can pick up before 2 PM today."
CARRIER
"Can you meet me at $2,600? My driver is 10 miles out."
FB
"I can do $2,600 if you provide driver name and tractor/trailer numbers right now. Let me send the Rate Con to dispatch@fasttrucking.com. What is your MC number?"
CARRIER
"We want to book load #82910 Atlanta to Miami. MC# 192834."
FB
Carrier Compliance Alert:
• MC# 192834 shows authority active <30 days.
• Carrier411 flagged 2 unresolved identity theft complaints.
Action Taken: Booking declined automatically to prevent double-brokering risk. Logged in McLeod TMS audit file.
DRIVER
"Dispatch, I got a flat tire on I-75 North near Chattanooga. Will be delayed 2 hours."
FB
"Copy that, Marco. Logged your delay in McLeod TMS. Updating receiver dock appointment at Cincinnati DC from 08:00 AM to 10:30 AM. Stay safe and ping me when you're back rolling."
You
Issue rate confirmation for Load #84920 to Apex Logistics.
FB
✅ Rate Confirmation #RC-84920 generated in McLeod TMS.
✅ Sent for digital signature via DocuSign to dispatch@apexlogistics.com.
✅ Driver assigned: Marco V. (+1-404-555-0192). Status updated to Dispatched.
Enterprise Feature Mapping

Every Freight Task. Powered by RhinoAgents.

Your AI Freight Broker is powered by our enterprise control plane and autonomous agent runtime.

Logistics Problem
Brokers spend 4+ hours daily answering routine rate calls and manually re-posting to DAT/Truckstop.
Voice AI & Load Board Sync
Autonomous ultra-low latency voice agents field carrier calls, quote rates, and sync board postings.
3.8x
faster load coverage from post to signed rate con
Logistics Problem
Tight capacity forces panic-buying at inflated rates, destroying brokerage gross margins.
Dynamic Margin Policy Engine
Benchmarks market lanes against historical TMS actuals and executes disciplined counter-offers.
+$140
average margin protected per covered load
Logistics Problem
Double-brokering and identity fraud cost the freight industry billions in stolen cargo.
Carrier411 & FMCSA Fraud Triage
Instant real-time checks on authority age, insurance certificates, and freight scam reports.
0%
double-brokering fraud across all dispatches
Full Capability Set

Everything a Freight Broker Does. Automated.

From the first load ingest to delivery POD collection, your AI employee covers the full freight lifecycle.

Inbound & Outbound Voice Sales
Fields incoming phone calls from carriers and calls preferred fleets with natural conversational cadence (<450ms latency).
SIP/VoIPLow LatencyVoice Negotiation
Dynamic Spot Rate Negotiation
Calculates target buy rates and negotiates multi-step counter-offers within approved gross margin guidelines.
DAT OneSONARMargin Floor
Carrier Safety & Fraud Vetting
Validates active DOT/MC authority, $100k+ cargo insurance, and checks Carrier411 to block double-brokering scams.
FMCSAHighwayCarrier411
Rate Con Generation & Dispatch
Generates rate confirmations in McLeod/MercuryGate and sends for e-signature via DocuSign or automated email.
McLeod TMSMercuryGateDocuSign
24/7 Night Check Calls & Tracking
Takes driver check calls all night, captures GPS coordinates, logs delays, and reschedules receiver dock appointments.
project44Samsara24/7 Night Triage
POD Ingestion & Settlement
OCR-scans Proof of Delivery (POD) documents and lumper receipts to prepare loads for immediate carrier settlement.
Document OCRPOD IngestQuick Pay
Human-in-the-Loop

Full Speed. Full Margin Control.

Your AI Freight Broker handles routine freight independently, but alerts senior brokers when rates exceed tolerance ceilings.

1

AI Negotiates Within Floor

The agent counters carrier quotes using lane averages and target buy rates.

2

Exception Detected

If a specialized flatbed load requires a buy rate exceeding target ceiling by >$100, it pauses.

3

1-Click Slack / Teams Approval

Senior broker clicks Approve or Counter in Slack. AI resumes and issues the rate con.

Slack Notification • #freight-rate-approvals
⚠️ Rate Exception Requires Broker Approval:
Load: #89210 — Chicago, IL → Dallas, TX (Reefer 44k lbs)
Carrier Ask: $2,550 (Max Buy Rate: $2,450 — Variance: +$100)
Reason: Severe weather storm on I-55 corridor. Only 2 trucks available.
Integrations

Connects to Your Entire Logistics Stack

Native 2-way connectors for TMS, load boards, ELDs, and freight visibility platforms.

McLeod Software MercuryGate TMS DAT One API Truckstop.com project44 Samsara ELD Carrier411 Highway Fraud Guard DocuSign Slack & Teams
Real-Time Observability

Complete Visibility Over Every Call & Load

Track covered freight volume, gross margins, voice phone recordings, and carrier compliance metrics in real time.

AI Freight Broker Operations Dashboard
128
Loads Covered (Today)
16.4%
Avg Gross Margin
4.2 min
Avg Time to Cover
Enterprise Security

Bank-Grade Data & Carrier Governance

Built with strict enterprise encryption, SOC 2 Type II compliance, and role-based access control.

AES-256 & TLS 1.3 Encryption
All shipper rates, carrier contracts, and driver phone numbers are encrypted at rest and in transit.
SOC 2 Type II Certified
Audited enterprise controls ensure your freight data never leaks to competing brokerages or public models.
Role-Based Access (RBAC)
Granular permissions dictate which dispatchers and managers can modify target buy rates and approve exceptions.
Frequently Asked Questions

Everything Brokerages Need to Know

Clear answers on onboarding, carrier safety, voice phone latency, and TMS integrations.

How does the AI Freight Broker handle voice phone calls?
The AI Freight Broker uses ultra-low latency voice models (<450ms) connected directly to your existing VoIP or SIP phone lines. It answers incoming carrier calls with natural cadence, pauses when interrupted, quotes lane details, and conducts live rate counter-offers.
Can it prevent double-brokering and carrier fraud?
Yes. Every inbound carrier is verified in real-time against FMCSA safety records, Highway, and Carrier411. It checks authority age, safety inspections, active insurance certificates, and flags VOIP spoofing or mismatched emails.
What happens if a carrier asks for a rate beyond my limit?
The AI adheres strictly to your configured floor and ceiling margins. If a carrier will not agree within your approved range, the AI either sends a Slack/Teams 1-click authorization card to a senior broker or politely declines and contacts the next carrier in queue.
How long does onboarding take?
Most brokerages connect their TMS (McLeod, MercuryGate, Turvo) and load boards in under 2 business days. Full live testing and voice tuning typically takes 3–5 days.
Start Covering Freight

Deploy Your AI Freight Broker Today

Connect your TMS in minutes and start covering freight with autonomous voice and email negotiation 24/7.