AI Employee · Logistics & Supply Chain Operations

Meet Your AI Logistics Coordinator
That Never Clocks Out

Talk to it like a senior operations dispatcher. Connect McLeod, MercuryGate, project44, Samsara, and Opendock — it monitors live in-transit freight, detects weather and mechanical exceptions 8 hours ahead, reschedules warehouse dock appointments, and ingests signed PODs 24/7.

Hire Your AI Logistics Coordinator Book a Visibility Demo
LC
RhinoAgents AI Logistics Coordinator
Online · Tracking 148 In-Transit Loads
You
Audit all in-transit reefer shipments arriving at Walmart Distribution Center #6024 tomorrow morning. Flag any temperature exceptions or delayed ETAs.
LC
Ingesting ELD telematics and live GPS tracks from project44 and Samsara for 18 active reefer loads…
project44 Telematics Reefer Sensor Audit ETA Variance Calculation
LC
Audit Complete:
• 17 Loads On Schedule: Continuous temp maintained at -10°F ±1.5°F. On track for scheduled 06:00–08:00 AM dock times.
• 1 Exception Resolved: Load #84910 (Driver: Mike R.) was delayed 2.5 hours by an I-80 blizzard closure. Reached out via Opendock and rescheduled Walmart dock slot from 07:00 AM to 10:30 AM without detention penalties.
• Shipper Alert: Proactive notification sent to Kraft Heinz logistics team via Slack.
View Rescheduled Slot Ingest 12 Signed PODs Slack Notification Dossier
Supply Chain Resilience

An Autonomous Operations Coordinator, Not a Passive Map

Basic tracking widgets only show static pins on a map. Your AI Logistics Coordinator takes direct operational action: answering late-night driver check calls, fixing appointment mismatches in Opendock, handling OS&D claims, and collecting delivery PODs.

6–12 Hour Predictive Delay Detection

Analyzes weather radar, highway choke-points, and driver HOS hours to flag late deliveries hours before they happen.

Automated Receiver Dock Rescheduling

Logs into Opendock and Capstone portals to secure backup appointment slots and eliminate detention charges.

Manual Tracking Team vs. AI Logistics Coordinator
❌ Manual Track & Trace
✅ AI Logistics Coordinator
Manual phone check calls every 4 hours
Continuous real-time ELD & telematics ingest
Delays only discovered when truck misses delivery
Predictive exception alerts 6–12 hours ahead
Hours spent waiting on receiver dock phone lines
Automated portal rescheduling in <2 minutes
$150k+ spent annually on warehouse detention fines
82% reduction in detention & layover fees
PODs chased manually for days after delivery
Automated instant mobile POD OCR & invoice clear
Setup in 60 Minutes

Connected to Your Fleet in 4 Simple Steps

Link your TMS, visibility aggregators, and dock scheduling portals with zero engineering tickets.

1
Connect TMS & Visibility
Link McLeod, MercuryGate, Turvo, project44, or Samsara via secure API credentials.
TMS Integration
2
Configure Exception Rules
Set ETA variance tolerances (e.g. >45 mins late), reefer temp ranges, and notification escalation channels.
Alert Policies
3
Automate Dock Booking
Connect Opendock, Capstone, or receiver portal logins for autonomous delivery appointment booking.
Dock Portals
4
Track, Triage & Clear
AI monitors live telematics 24/7, handles night check calls, and captures signed PODs instantly.
24/7 Operations
Live Dialogues

See Exactly How It Manages Freight In-Transit

Explore real conversations handled across tracking updates, dock rescheduling, night driver triage, and OS&D claims.

LC
AI Logistics Coordinator • Live Conversation
OPERATIONS
"Load #89201 from Chicago to Dallas is stuck in traffic on I-55 South. Current ETA is 4:30 PM (Appointment was 2:00 PM)."
LC
Automated Dock Reschedule Completed:
• Connected to Target DC #8841 Opendock portal.
• Cancelled original 2:00 PM slot without missed appointment penalty.
• Secured backup dock appointment for 5:15 PM today (Door 42).
• Updated McLeod TMS and sent confirmation SMS to driver (Carlos M.).
DRIVER
"Dispatch, alternator failed on my tractor near Nashville. Tow truck is en route. Will be down 5 hours."
LC
"Copy that, Dave. Logged tractor breakdown exception in MercuryGate TMS. Notified receiver (Home Depot DC) to hold delivery window until tomorrow at 09:00 AM. Stay safe and text me when your repair is completed."
DRIVER
"Receiver rejected 2 pallets of fresh produce due to crushed packaging during transit. Sending photos."
LC
OS&D Claim File Initiated:
• Processed 4 damaged pallet photos and bill of lading signed with exception notes (2 pallets rejected).
• Created OS&D Case #OSD-9401 in McLeod TMS with attached photo evidence.
• Notified claims adjuster and shipper with disposition instructions.
You
Process delivery paperwork for Load #77102.
LC
✅ Extracted signed Proof of Delivery (POD) from driver mobile scan.
✅ Verified clean delivery signature & receiver stamp (zero OS&D exceptions).
✅ Marked Load #77102 as Delivered & Invoiced in McLeod TMS. Ready for carrier settlement.
Enterprise Feature Mapping

Every Shipment Lifecycle Task. Powered by RhinoAgents.

Your AI Logistics Coordinator is powered by our enterprise control plane and autonomous supply chain visibility runtime.

Logistics Bottleneck
Dispatchers spend 50% of their workday making manual check calls to locate drivers and confirm ETAs.
Continuous Telematics Ingest
Aggregates real-time ELD pings from project44, Samsara, and MacroPoint into a unified live feed.
95%
reduction in manual phone check calls required per load
Logistics Bottleneck
Late arrivals cause costly warehouse detention fees, missed appointment penalties, and chargebacks.
Autonomous Portal Rescheduling
Detects delays 8 hours ahead and reschedules appointments in Opendock before fees occur.
82%
reduction in receiver detention and late penalty fines
Logistics Bottleneck
Billing takes 7–10 days post-delivery because drivers forget to mail or scan proof of delivery documents.
Instant Mobile POD OCR
Prompts drivers at geofenced delivery geofences, extracts signatures, and triggers billing immediately.
<1 hour
average time from delivery to invoice submission
Full Capability Set

Everything a Logistics Coordinator Does. Automated.

From carrier dispatch to delivery POD verification, your AI employee covers the complete transportation lifecycle.

24/7 Real-Time Track & Trace
Pulls ELD telematics, GPS coordinates, and EDI 214 status messages across full truckload, LTL, and intermodal carriers.
project44SamsaraEDI 214
Predictive Exception Management
Analyzes winter weather alerts, road closures, and traffic congestion to calculate true ETA variances 6–12 hours ahead.
Weather RadarTraffic AIETA Variance
Warehouse Dock Rescheduling
Logs into Opendock, Capstone, and warehouse booking portals to select optimal replacement delivery windows.
OpendockCapstoneDetention Guard
24/7 Night Driver Check Calls
Fields driver phone calls all night (<450ms latency), logs breakdown updates, and manages after-hours logistics.
Night DispatchVoice AIBreakdown Triage
OS&D Damage Claims Triage
Collects mobile photo evidence, stamped BOLs, and reefer temperature logs to build structured claim dossiers.
OS&D ClaimsPhoto InspectionReefer Logs
Instant POD OCR & Billing Clear
OCR-scans signed delivery receipts and lumper tickets to clear loads for immediate customer billing in your TMS.
POD OCRLumper TicketsTMS Billing
Human-in-the-Loop

Full Speed. Full Operational Control.

Your AI Logistics Coordinator handles routine tracking and dock moves autonomously, but escalates critical high-value freight delays or major cargo damage to operations managers.

1

Routine In-Transit Tracking

Pings, minor 15-min ETA shifts, and routine check-calls update your TMS autonomously.

2

Critical Exception Triggered

High-value loads (>$150k) with >4 hour delay or unresolvable dock conflicts trigger review.

3

1-Click Dispatcher Sign-Off

Operations managers tap to reroute truck, assign recovery driver, or approve layover pay in Slack.

Slack Notification • #freight-exception-alerts
⚠️ High-Priority Freight Delay Escalation:
• Shipment: Load #88410 — High-Value Electronics ($380,000)
• Carrier: Swift Transport (Driver broke down 80 miles from destination)
• Proposed Recovery Action: Cross-dock cargo to local power-only unit (ETA recovery: 2.5 hours).
Integrations

Connects to Your Entire Transportation & TMS Stack

Native 2-way connectors for transportation management systems, visibility aggregators, ELDs, and dock scheduling portals.

project44 Samsara McLeod Software MercuryGate TMS FourKites Opendock MacroPoint Turvo Slack & Teams
Real-Time Observability

Complete In-Transit Fleet Visibility

Track On-Time In-Full (OTIF) delivery percentages, active transit exceptions, average detention hours, and POD clearance cycle times.

AI Logistics Operations & Visibility Dashboard
98.4%
OTIF Delivery Score
248 Loads
Tracked Live (Today)
1.2 hrs
Avg POD Ingestion Time
Enterprise Security

Supply Chain Data & Location Privacy Governance

Built with enterprise encryption, SOC 2 Type II controls, and zero public model training on proprietary freight routes.

AES-256 & TLS 1.3 Encryption
Shipper names, cargo values, and live driver GPS telematics are encrypted in transit and at rest.
SOC 2 Type II Certified
Audited security controls ensure your lane pricing and customer volumes never leak to competitor brokerages.
Role-Based Access (RBAC)
Granular permissions dictate which dispatchers and shippers can view live load tracking and POD documents.
Frequently Asked Questions

Everything Logistics Teams Need to Know

Clear answers on TMS integrations, ELD telematics, Opendock portal booking, and night dispatch.

How does the AI track loads without drivers having to download a new app?
The AI connects directly to your existing telematics aggregators (project44, FourKites, Samsara, MacroPoint) and ELD providers. It captures location updates automatically without requiring drivers to install custom software.
Can it automatically reschedule delivery appointments in Opendock or Capstone?
Yes. The AI connects via API or robotic browser session to warehouse booking platforms like Opendock and Capstone. When a delay is confirmed, it selects the next available receiver dock time slot and updates all parties.
How does it handle after-hours and night driver breakdown calls?
Operating 24/7/365, the AI answers night check calls with natural conversational voice (<450ms latency). It logs breakdown coordinates, alerts the receiver to hold the morning appointment, and notifies shippers proactively.
How long does integration with McLeod or MercuryGate take?
Using pre-built API connectors, integration takes under 2 business days. Full testing with your live visibility feeds and telematics providers takes 3–4 days.
Eliminate Delivery Delays

Deploy Your AI Logistics Coordinator

Connect your TMS and visibility feeds in minutes to achieve 24/7 autonomous shipment tracking and dock management.

Deploy AI Logistics Coordinator Schedule Logistics Demo