Works Across Every Industry

Your Business's
24/7 AI Receptionist
That Understands, Thinks & Acts

Handles every inbound and outbound call. Queries your knowledge base before it speaks. Connects to your existing APIs. Never puts a caller on hold. Never misses a lead.

No credit card required Live in 48 hours Plug into any API Cancel anytime
Live Call in Progress
Healthcare Clinic
Caller Hi, I need to book an appointment for next Tuesday.
AI Agent Of course! I'm checking availability for Tuesday right now — do you have a preferred time?
100%
Calls Answered
< 1s
Response Time
24/7
Always On
40+
Industries
Call Handling

One AI Agent. Both Directions.

Most tools only handle one side of the call. RhinoAgents manages both inbound and outbound — with full context, every time.

Inbound

Every Call Answered. Instantly.

Your AI Receptionist picks up every call in under a second — day or night. No hold music. No voicemail. No lost leads.

  • Appointment booking & scheduling
  • FAQs, pricing & availability queries
  • Lead qualification & intake
  • Order status & support tickets
  • Emergency escalation to human staff
  • Multi-language caller support
Outbound

Proactive Calls, Zero Human Effort.

The AI makes outbound calls on your behalf — following up leads, confirming appointments, chasing payments, and running surveys.

  • Appointment reminders & confirmations
  • Lead follow-up & re-engagement
  • Payment & invoice reminders
  • Post-service feedback collection
  • Campaign & promotional outreach
  • Triggered by CRM events automatically

Caller Says Something

"What's the cost of the premium plan?"

AI understands intent

RAG Queries Your Knowledge Base

Searches docs, pricing sheets, FAQs in real-time

Retrieves accurate answer

API Called if Action Needed

Books, updates CRM, sends confirmation

Responds naturally

Caller Gets a Perfect Answer

Accurate. Conversational. Under 1 second.

RAG-Powered Intelligence

It Doesn't Guess. It Knows.

Before every response, your AI Receptionist searches your own knowledge base — product docs, pricing, FAQs, policies — and answers with facts, not hallucinations.

Connect any documents, URLs, or data sources. The AI retrieves the right information in real time and speaks it naturally to the caller.

  • Upload PDFs, Word docs, web pages, spreadsheets
  • Real-time retrieval — always uses your latest content
  • No hallucinations — answers grounded in your data only
  • Knows when to escalate to a human automatically
  • Full call transcript & knowledge hit logs for review
API Integration

Plug Into Any System You Already Use

The AI doesn't just talk — it acts. During a call it can query your CRM, create tickets, book appointments, check inventory, or trigger any workflow via your existing APIs.

No ripping and replacing your current stack. RhinoAgents wraps around what you already have.

Salesforce
HubSpot
Zoho CRM
Mindbody
Calendly
Zendesk
Stripe
Shopify
Google Calendar
Custom REST APIs
Webhooks
Any EHR / EMR
ai_agent_call_handler.json
// Caller asks: "Is Dr. Smith available Wednesday?"
 
{
  "intent": "check_availability",
  "entities": {
    "doctor": "Dr. Smith",
    "date": "Wednesday"
  },
  "rag_context_used": true,
  "api_call": {
    "endpoint": "/calendar/availability",
    "method": "GET",
    "response_time_ms": 312
  },
  "action_taken": "booked_slot",
  "confirmation_sent": true
}
 
// Total time: 0.8 seconds
Capabilities

Everything Your AI Receptionist Can Do

Not a basic IVR. A fully intelligent agent that holds real conversations, takes real actions, and learns from every call.

Conversational Intelligence

Understands natural language, handles complex multi-turn conversations, remembers context within the call, and adapts tone to match your brand.

  • Handles interruptions & topic switches naturally
  • Detects caller sentiment & adjusts accordingly
  • Supports 20+ languages out of the box

Booking & Scheduling

Books, reschedules, and cancels appointments in real time — synced directly to your calendar system without any manual step.

  • Real-time calendar sync & conflict prevention
  • Deposit & payment collection at booking
  • Waitlist management & auto-promotion

RAG Knowledge Retrieval

Searches your connected knowledge base before every answer — product specs, pricing, policies — so responses are always accurate and up to date.

  • PDFs, URLs, docs & spreadsheets supported
  • Real-time retrieval, never cached stale data
  • Confidence threshold controls for escalation

Live API Actions

Doesn't just talk — executes. During the call it can look up orders, create tickets, update records, trigger payments, or run any workflow via REST APIs.

  • Pre-built connectors for 30+ platforms
  • Custom REST / webhook support for anything else
  • Full action audit trail per call

Smart Call Routing & Escalation

Knows when it's reached the limit of what AI should handle — and transfers to the right human instantly, with a full call summary pre-loaded.

  • Sentiment-based escalation triggers
  • Department routing by intent detected
  • Warm handoff with live transcript to agent

Analytics & Call Intelligence

Every call is transcribed, categorised, and turned into insight — so you see what callers ask, what the AI resolved, and where revenue is coming from.

  • Full transcripts & call recordings
  • Intent & sentiment analytics dashboard
  • Resolution rate & escalation tracking
How It Works

From First Ring to Resolved — in Seconds

Every call runs through the same intelligent pipeline — with your knowledge base, your APIs, and your brand voice.

1
Call Received

Call comes in — AI answers in under a second

No IVR tree. No hold music. The AI Receptionist picks up immediately, greets the caller in your brand voice, and listens.

2
NLU + Intent

Natural language understanding identifies intent

The AI understands what the caller actually wants — booking, pricing, complaint, support — even if they say it imperfectly.

3
RAG Query

Knowledge base is queried before responding

Before saying anything, the AI retrieves the most relevant information from your connected documents — pricing, policies, specs — in real time.

4
API Action

APIs called if an action is required

If the caller needs a booking, order update, or ticket — the AI calls your API mid-conversation and confirms the action instantly.

5
Resolution

Call resolved or escalated — with full context

Resolved calls are logged with transcripts and actions taken. If escalation is needed, a human gets the full summary before picking up.

Industries

Built for Every Business That Answers Calls

One AI platform, configured for your industry's terminology, compliance requirements, and workflows.

Healthcare & Clinics

Patient intake, appointment booking, insurance queries

Salons & Spas

Bookings, reminders, upsells & loyalty

Legal Firms

Intake screening, consultation scheduling, FAQs

Real Estate

Lead qualification, viewing bookings, property queries

Trades & Contractors

Quote requests, job scheduling, follow-ups

Retail & E-Commerce

Order status, returns, product queries, support

Education

Admissions, course queries, enrollment support

Fitness & Gyms

Membership queries, class bookings, renewals

Automotive

Service bookings, parts availability, towing calls

Restaurants

Reservations, takeaway orders, dietary queries

Hospitality

Room bookings, concierge, check-in support

Any Business

Custom-configured for your exact use case

Case Studies

Real Businesses. Real Results.

Deployed across industries — not just one vertical. The results speak for themselves.

Multi-Location Dental Practice · 6 Dentists

Zero Missed Calls. 41% More Appointments Booked.

41%
More Bookings
0
Missed Calls
Inbound Call AI 24/7 Booking EHR Integration RAG — Treatment FAQs

The problem: Receptionists could only answer during office hours. Evening and weekend calls — often patients in pain — went to voicemail and bounced to a competitor.

The fix: RhinoAgents AI Receptionist was connected to their EHR and knowledge base of 300+ FAQs. It handles every call 24/7, books appointments, and answers treatment questions — escalating only genuine emergencies to the on-call dentist.

"We were losing patients to clinics that just happened to pick up the phone. Now we answer every single call. Our new patient numbers jumped in week one."

— Practice Manager

Result: 100% call answer rate, 41% increase in booked appointments, and reception staff freed to focus entirely on in-clinic patient experience.

Residential Real Estate Agency · 12 Agents

3× More Viewing Bookings from After-Hours Calls.

More Viewings
68%
Leads Qualified
Lead Qualification Outbound Follow-Up CRM Sync RAG — Property Listings

The problem: Potential buyers calling on weekends or evenings hit a voicemail and moved on. Agents couldn't manually follow up every cold lead either — too many slipped through.

The fix: The AI Receptionist handled all inbound calls with live property listing data via RAG, qualified buyers, and booked viewings directly into agents' calendars. The outbound agent followed up every web form lead within 5 minutes of submission.

"The AI qualifies and books better than a junior agent would. We converted leads we would have completely missed. It paid for itself in the first week."

— Agency Director

Result: 3× more viewing bookings, 68% of inbound leads qualified and actioned automatically, with agents only handling confirmed hot buyers.

Why RhinoAgents

Not a Chatbot. Not an IVR. An Actual AI Agent.

The difference is what happens during the call — not just what it says.

Answers in Under 1 Second

Sub-second response. No processing delays. The caller never notices they're talking to AI — unless you want them to.

Grounded in Your Data — Not Guessing

RAG architecture means every answer is pulled from your knowledge base. No confabulation. No wrong prices. No outdated policies.

Acts on the Call, Not After It

Books, updates, confirms, and triggers workflows while the caller is still on the line — no lag, no manual follow-up needed.

Works With Your Current Stack

No rip-and-replace. Plugs into your CRM, calendar, booking system, and any custom API — without changing how your team works.

Fully Configurable Per Industry

Healthcare-compliant, real estate-tuned, or retail-ready. Each deployment is configured for your terminology, compliance needs, and caller expectations.

Every Call Is Data

Full transcripts, intent analytics, resolution rates, and revenue attribution — so you know exactly what your AI is doing and what it's worth.

Pricing

Simple Pricing. No Per-Minute Surprises.

Flat monthly plans — not metered billing that punishes you for doing well. Start free, scale when ready.

Starter
$149/month
Up to 500 calls/month · 1 location

What's included
  • AI Inbound Receptionist (calls)
  • RAG knowledge base (up to 50 docs)
  • 1 API integration
  • Call transcripts & recordings
  • Basic analytics dashboard
  • Email support
Start Free Trial

14-day free trial · No credit card needed

Enterprise
Let's talk
Unlimited calls · Any number of locations

Built around your business
  • Unlimited locations & call volume
  • Custom integrations & workflows
  • Dedicated account manager
  • SLA & uptime guarantees
  • Compliance configuration (HIPAA, GDPR)
  • White-label & on-site onboarding
Book a Call
FAQ

Questions We Get Asked Most

Straight answers — no jargon.

That's your choice. You can configure the AI to identify itself as an AI assistant, or to operate as a natural-sounding receptionist with your business name. Most clients choose somewhere in between — professional, transparent, and impressively capable.

RAG (Retrieval-Augmented Generation) means the AI searches your own documents before answering — rather than guessing from general training data. This is critical for calls: your pricing, your policies, your products. The AI retrieves the exact right answer from your content in real time, so it never gives a caller wrong information.

Any system with a REST API or webhook. We have pre-built connectors for Salesforce, HubSpot, Zoho, Calendly, Mindbody, Fresha, Zendesk, Stripe, Shopify, and more. If you use a custom or niche system, we can build a connector — most custom integrations are live within 5 business days.

You define the trigger — a new lead in your CRM, an upcoming appointment, an overdue invoice — and the AI places the call automatically. It follows a configurable script, adapts based on the response, takes actions (books, updates, collects payments), and logs the outcome back to your system.

You define the escalation rules — by sentiment score, by intent type, or by explicit caller request. The AI performs a warm transfer to a human, sending them the full call transcript and a summary of what was discussed before they pick up. The caller never has to repeat themselves.

Most businesses are live within 48 hours. You upload your knowledge base documents, tell us your integrations, and our onboarding team handles the rest. No IT team required on your side.

Enterprise deployments can be configured for HIPAA and GDPR compliance with data residency controls, call recording opt-outs, and BAA agreements. Contact us to discuss your specific compliance requirements before onboarding.

Yes. You can forward your existing business number to RhinoAgents, or we can provision a new number. Either way, callers dial the same number they always have — and the AI picks up.

Ready to Deploy

Never Miss a Call Again

14-day free trial. No credit card. Live in 48 hours. Your AI Receptionist answers every call, queries your knowledge base, and takes action — while you focus on running your business.

Start Free Trial Book a 15-Min Demo
Enterprise-grade security
Live in 48 hours
No lock-in contracts
4.8 / 5 from 200+ businesses
Real human support
Plugs into any API