Legal Documents

Privacy Policy & Security

Your privacy and data security are our top priorities. Learn how we protect your information and respect your rights.

Effective Date: 3rd June 2025

Last Updated: 3rd June 2025

This Privacy Policy outlines how A Rohit Rao Digital Media Company ("we", "us", "our") collects, uses, shares, and protects your information when you use our Service.

1. Information We Collect

1.1 Information You Provide

  • Name, email, phone number
  • Company name, job title
  • Billing and payment details
  • Support and feedback messages

1.2 Information We Automatically Collect

  • Device type, IP address, browser type
  • Usage data, pages visited, referring URL
  • Location data (approximate)

1.3 Cookies and Tracking

See our Cookie Policy for more details.

2. How We Use Your Information

  • Provide and maintain the Service
  • Process payments and manage subscriptions
  • Respond to inquiries and support requests
  • Monitor usage and improve performance
  • Send service-related emails and updates
  • Comply with legal obligations

3. Sharing of Data

We do not sell personal data. We may share your information with:

  • Service Providers: Payment processors, hosting providers, analytics tools
  • Legal Authorities: When required by law or subpoena
  • Business Transfers: In the event of a merger or acquisition

4. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your data
  • Object to processing
  • Withdraw consent
  • File a complaint with a regulatory authority

To exercise your rights, contact us at privacy@rhinoagents.com.

5. Data Security

We use encryption, secure servers, access controls, and monitoring to safeguard data.

6. International Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

7. Data Retention

We retain personal data as long as necessary for the purposes described, or as required by law.

7.1 Google User Data & OAuth Permissions

RhinoAgents integrates with Google services using OAuth authentication to enable automation features that are explicitly initiated and authorized by the user. Access to Google user data is granted only after the user provides explicit consent through Google’s OAuth consent screen.

Data Accessed

Depending on the features enabled by the user, RhinoAgents may access limited Google user data such as:

  • Google Calendar events for scheduling and managing meetings
  • Email sending capabilities via Gmail to execute user-triggered communications
  • Google Sheets or documents selected by the user for workflow automation

Purpose of Access

Google user data is accessed strictly to perform automation actions requested by the user within the RhinoAgents platform. This includes scheduling events, sending emails, and creating or updating documents as part of configured workflows. RhinoAgents does not use Google user data for advertising, profiling, or resale.

Data Use and Storage

RhinoAgents follows a data minimization approach and accesses only the minimum Google user data required to perform the requested functionality. Google user data is not stored beyond the duration necessary to complete the automation task unless explicitly required by the user.

Data Sharing

RhinoAgents does not sell, rent, or share Google user data with third parties. Data may be processed temporarily by trusted infrastructure providers solely to deliver the requested service or to comply with legal obligations.

User Control and Revocation

Users may revoke RhinoAgents’ access to their Google account at any time via their Google Account security settings. Upon revocation, RhinoAgents will immediately stop accessing Google user data associated with that account.

Compliance

RhinoAgents’ use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.

8. Changes

We may update this Privacy Policy and will notify you by email or on the website.

Effective Date: 3rd June 2025

A Rohit Rao Digital Media Company is committed to protecting customer data with enterprise-grade security practices.

1. Data Protection Measures

  • SSL/TLS encryption for data in transit
  • AES-256 encryption for data at rest
  • Daily backups and secure storage
  • Role-based access control
  • Secure coding practices and code reviews

2. Infrastructure Security

  • Hosted on secure cloud infrastructure (e.g., AWS, Google Cloud)
  • Firewalls and intrusion detection systems
  • 24/7 monitoring and alerting
  • DDoS protection

3. Organizational Security

  • Background checks for staff
  • Security training and awareness
  • Regular internal audits
  • Access logging and monitoring

4. Incident Response

In case of a data breach, we will:

  • Contain the threat immediately
  • Assess the scope and impact
  • Notify affected users and authorities within 72 hours (where required)
  • Remediate and document the incident

5. Responsible Disclosure

If you discover a vulnerability, please report it to security@rhinoagents.com. We offer recognition for valid, responsibly disclosed issues.

Effective Date: 3rd June 2025

This Cookie Policy explains how A Rohit Rao Digital Media Company uses cookies and related technologies on our website and platform.

1. What Are Cookies?

Cookies are small text files stored on your device that help us recognize you, remember your preferences, and improve your experience.

2. Types of Cookies We Use

Type Purpose
Essential Required for basic site functionality
Performance Analyze site usage and improve performance
Functional Remember user preferences
Marketing Deliver relevant ads and track conversions

3. Third-Party Cookies

We may use cookies from third parties such as:

  • Google Analytics
  • Facebook Pixel
  • Intercom/Live Chat

These third parties may collect information in accordance with their own policies.

4. Cookie Management

You can manage cookie preferences through:

  • Your browser settings
  • A cookie consent banner on our site
  • Opt-out tools like Google Analytics Opt-out

5. Changes

We may update this policy periodically. Your continued use of the site constitutes acceptance of the current Cookie Policy.

6. Contact

For questions, contact: privacy@rhinoagents.com

Contact Information

If you have any questions about these policies or need assistance with your data rights, please don't hesitate to contact us:

Email: privacy@rhinoagents.com

Security: security@rhinoagents.com

Company: A Rohit Rao Digital Media Company

Response Time: Within 72 hours