While our self-serve dashboard allows you to deploy airline customer support agents in under 10 minutes, we know connecting global distribution systems and reservation APIs can feel overwhelming.
RhinoAgents offers Done-For-You setup support at a rate of $50 per hour. Our team will design, integrate, test, and launch your Voice AI agent for you.
Our engineering experts will write and optimize system prompts to check flight status, manage baggage claims, process cancellations, and handle standard FAQs.
We'll connect Sabre, Amadeus, Navitaire GDS, or custom airline reservation databases securely to keep flights, seat maps, and bookings synced.
Before going live, we perform mock calls to test booking change routing, ticket refund confirmations, and passenger escalation rules.
Watch your AI voice agent handle passenger rebookings, luggage tracking, and boarding pass inquiries in real time.
Storm delays and cancellations don't give you time to hire. The difference is whether your passengers experience help or chaos.
From flight status updates to luggage claims — passenger support handled around the clock.
Pulls gate departures, arrivals, terminal maps, and delay schedules from flight data platforms, keeping passengers informed during delays.
Identifies open seat alternates post-cancellation, presents flights to the passenger, modifies bookings in GDS, and emails details.
Guides passengers through check-in problems, collects passport fields, assists seat changes, and texts board passes to mobile numbers.
Integrates with WorldTracer to track missing bags, open delay claims, verify baggage descriptions, and share trace references.
Queries miles balances, loyalty program rules, tier level promotions, and points expiration dates, processing redemptions automatically.
Transfers complex ticket compensation, upgrade overrides, or premium class requests to human agents with complete transcripts.
Live passenger feeds, GDS booking records, luggage claims, rebooking analytics — all in one hub.
See passenger queries in real time — caller details, booking reference code (PNR), query type, and resolution outcomes.
Every passenger call fully transcribed and indexed. Review how cancellations are handled and pinpoint rebooking flow improvements.
Get notified immediately when call spikes occur on specific routes, allowing operations to adjust capacity before lines jam.
Rebookings, baggage claims, and seat modifications are written directly to Sabre, Amadeus, and Salesforce CRM automatically.
Identifies urgent compensation, refunds, or medical conditions and routes calls with full context to target airport teams.
Summaries of calls handled, rebookings processed, WorldTracer files opened, and passenger CSAT metrics delivered every Monday.
Real passenger metrics from aviation operators using RhinoAgents voice AI.
How airline carriers are resolving passengers without doubling agent teams.
"When weather storms cancelled 40 flights, our call centers used to jam for hours. With RhinoAgents, 87% of passengers were rebooked automatically. Hold times dropped to zero, and we saved thousands in passenger delay compensations."
"Luggage tracing calls flooded our desks during transfer windows. Connecting our SITA WorldTracer portal to the voice AI cleared hold backlogs. Tracing reference codes are texted automatically during the first call."
"Frequent flyer inquiries checking tier points used to tie up desk staff. The AI agent resolves mile balances instantly and routes VIP customers directly to senior concierges with full call details pre-logged in CRM."
Connect with your PSS, GDS networks, luggage databases, and cloud CCaaS platforms.
Sabre GDS, Amadeus Altea PSS, Travelport, Navitaire NewSkies
SITA WorldTracer, SITA BagJourney, NetTracer API
Genesys Cloud CX, Amazon Connect, Avaya OneCloud, NICE CXone, Twilio Voice
Calendly, Google Calendar, Microsoft Outlook, Salesforce Scheduler
Salesforce Service Cloud, Salesforce Loyalty Management, Zendesk, HubSpot CRM
SOC 2 Type II, GDPR, PCI-DSS payment compliance
From regional domestic fleets to national passenger carriers, RhinoAgents scales with your seat capacity.
While our self-serve dashboard allows you to deploy receptionist agents in under 10 minutes, we know configuring software APIs and custom prompting can sometimes feel overwhelming.
RhinoAgents offers Done-For-You setup support at a rate of $50 per hour. Our team will design, integrate, test, and launch your Voice AI agent for you.
Our engineering experts will write and optimize the system prompts to perfectly match your brand guidelines, specific use cases, and business terms.
We'll connect your scheduling tools, CRMs (HubSpot, Salesforce, Zoho), or industry-specific software databases securely to keep bookings and contacts synced.
Before going live, we perform mock calls to test response latency, verify voice naturalness, and configure fallback routing rules.
Straight answers — no fluff.
Stop letting seasonal delays swamp your customer support lines and cause customer churn. Give your aviation brand a voice AI receptionist that rebooks passengers, tracks luggage, and resolves flight queries 24/7.