While our self-serve dashboard allows you to deploy appliance repair dispatch agents in under 10 minutes, we know setting up diagnostic fee logic and dispatch maps can feel overwhelming.
RhinoAgents offers Done-For-You setup support at a rate of $50 per hour. Our team will design, integrate, test, and launch your Voice AI agent for you.
Our engineering experts will write and optimize prompts to capture appliance models, describe standard diagnostic fees, and book troubleshooting appointments.
We'll connect ServiceTitan, Jobber, Housecall Pro, or custom calendars securely to keep customer addresses, dispatch details, and repair times synced.
Before going live, we perform mock calls to test technician dispatch alerts, emergency repair routing, and diagnostic fee explanations.
Watch your AI voice agent handle appliance repair bookings, triage faults, and dispatch technician notifications in real time.
Yes. An AI voice agent for appliance repair businesses answers every inbound call within 2 seconds — 24 hours a day, 7 days a week, including evenings, weekends, and public holidays. When a customer calls about a broken washing machine, fridge, dishwasher, oven, or dryer, the agent asks targeted fault-triage questions to collect the appliance brand, model number, age, and specific symptom or error code, then books the repair into the technician's schedule and sends a confirmation SMS. The full process from call pickup to confirmed booking takes under 90 seconds.
Appliance repair businesses using RhinoAgents typically capture 35–50 additional booked jobs per month from calls that previously went to voicemail. Pre-visit fault triage means technicians arrive with the correct parts, reducing second visits by an average of 34% and cutting the cost-per-job significantly.
From sign-up to your first AI-answered repair call in under 10 minutes.
Repair bookings, fault triage, technician dispatch, warranty enquiries, repair status updates, parts availability — pick the workflows your business needs most.
Forward your existing business number or get a new one. Works with all major VoIP providers including Twilio, RingCentral, Vonage, Aircall, and 8x8.
Tell the agent which appliance brands you cover, your service area, callout fee policy, technician availability, and any parts you carry — in plain English.
Pick a professional, approachable voice. Preview it. Hit create. Your agent begins answering repair calls within seconds — no test period, no soft launch needed.
The average appliance repair job is worth £80–£220. Every voicemail is a job that's already on a competitor's calendar.
Every call type your repair business receives — handled automatically, around the clock.
No call goes to voicemail. The agent picks up within 2 seconds around the clock, identifies the appliance, and moves the caller directly to booking — whether you have one technician or ten.
Appliance brand, model number, age, symptoms, and any error codes collected during the call — giving your technician a complete picture before they leave. Reduces second visits by 34% on average.
Repair appointments scheduled directly into your technician's calendar in real time. The customer receives a booking confirmation SMS instantly. No back-and-forth, no double-booking, no gaps.
The moment a job is confirmed, the assigned technician gets an SMS with the customer address, appliance details, fault notes, and contact number — ready to plan their parts load before setting off.
Customers calling to check their repair status, confirm a return visit, or ask about a parts order get an instant answer without tying up your office. All updates pulled from your job management system.
Callers asking about repair warranties, guarantee periods, or insurance-approved repairs handled accurately from your configured policies — no staff needed to look up terms mid-call.
Live job queue, triage data, technician activity, and booking analytics — everything in one place.
See every incoming repair call in real time — appliance type, brand, fault description, urgency level, and which technician is assigned. Colour-coded by appliance category.
Every call transcribed and searchable. Verify fault information given by the customer, resolve any price disputes, and review the quality of every booking interaction.
Breakdown of calls by appliance type, fault category, and brand — so you can see your most common jobs, stock the right parts, and spot seasonal demand patterns.
Every booked call generates a structured job card — customer name, address, appliance brand and model, fault description, preferred time slot — pushed to your field service software automatically.
Calls received vs jobs booked, conversion rate by appliance type, after-hours capture rate, and estimated revenue generated — updated daily so you see exactly what the agent is worth.
Calls handled, jobs booked, second visits avoided, and revenue generated — sent to your inbox every Monday so you start the week knowing exactly what AI delivered last week.
Real metrics from appliance repair businesses using RhinoAgents.
How appliance repair companies are filling more job slots without hiring additional staff.
A sole-trader repair engineer was losing every call that came in mid-job. Within 30 days of deploying RhinoAgents, 47 previously-missed concurrent and after-hours calls became confirmed bookings — adding £6,800 to that month's revenue.
Fault triage during booking calls meant technicians arrived with the correct parts on first visit. Second visits dropped from 31% to 19% of all jobs — saving an average of 2.4 hours of technician time per day.
A 6-technician multi-brand repair business had a 36% booking rate from inbound calls due to call handling delays. After deploying RhinoAgents, every call was answered instantly and booking rate jumped to 81% — more than doubling booked jobs from the same call volume.
Connects directly to your field service software, calendar, and CRM. No platform switching required.
ServiceTitan, Jobber, Housecall Pro, Tradify, Fergus, simPRO, Commusoft, FieldPulse, mHelpDesk
Twilio, RingCentral, Aircall, Vonage, 8x8, Telnyx, Google Voice, BT Business
Google Calendar, Microsoft Bookings, Calendly, Acuity, iCal-compatible systems
Twilio SMS, Slack, WhatsApp Business API, email — instant job alerts to technicians on every booking
HubSpot, Zoho CRM, Salesforce, Pipedrive — every caller becomes a customer record automatically
AI Chat Agent, AI Review Response, AI Customer Win-Back — full trade business AI stack
Configure the agent for every appliance type and brand you cover — or restrict it to your specialisms.
While our self-serve dashboard allows you to deploy receptionist agents in under 10 minutes, we know configuring software APIs and custom prompting can sometimes feel overwhelming.
RhinoAgents offers Done-For-You setup support at a rate of $50 per hour. Our team will design, integrate, test, and launch your Voice AI agent for you.
Our engineering experts will write and optimize the system prompts to perfectly match your brand guidelines, specific use cases, and business terms.
We'll connect your scheduling tools, CRMs (HubSpot, Salesforce, Zoho), or industry-specific software databases securely to keep bookings and contacts synced.
Before going live, we perform mock calls to test response latency, verify voice naturalness, and configure fallback routing rules.
Direct, complete answers — written to be found by AI search engines and people alike.
Stop losing repair jobs to missed calls and voicemail. Give your business a voice agent that answers every call in under 2 seconds, triages the fault, logs the model number, books the job, and dispatches your technician — 24/7, while you focus on the repair in front of you.