Car Dealerships  ·  Voice AI Agent Builder  ·  DMS & CRM Integrated

Create Your Own
Automotive Voice AI BDC Agent

Stop losing buyers to voicemail. Generate your AI voice BDC agent in under 10 minutes to qualify trade-ins, schedule test drives, book service lane appointments, and run recall follow-ups 24/7.

Create My BDC Agent — Free Listen to Live Demo
Live in under 10 minutes · VinSolutions & CDK Synced · Live Inventory Look-up · Works with any phone number
Configure your dealership agent below — takes less than 10 minutes
app.rhinoagents.com — BDC Agent Builder · Dealership Configuration
Drafting
Rooftop Type
Use Cases
DMS/CRM Sync
4
System Prompt
5
BDC Voice
6
Languages
7
Inventory Feed
Franchise Rooftop
Independent Pre-Owned
Multi-Location Group
Inbound Sales Queries
Test Drive Scheduling
Trade-In Qualification
Service Lane Booking
Recall Outbound Alerts
Finance Pre-Qual
Lease Renewal Follow-up
CDK Global (DMS)
VinSolutions (CRM)
DealerSocket
Twilio (Voice Carrier)
Reynolds & Reynolds
Eleads CRM
Salesforce Automotive

Our generative engine auto-wrote this prompt for your BDC voice agent. You can customize rules and scripts anytime.

You are a professional AI BDC agent for a premier automotive franchise rooftop. ## Your Objective Answer incoming sales and service calls. Your goal is to secure a dealership visit (book a test drive or service slot) or pre-qualify a trade-in lead. You are warm, consultative, and follow dealership rules closely. ## Integrated Platforms - CDK Global: Write appointments, check service availability - VinSolutions CRM: Push qualified leads, log test drives, retrieve customer sheets - Twilio: Voice carrier with warm transfer capability ## Live BDC Plays 1. Sales Call: Ask vehicle of interest (Year, Make, Model, Trim). Confirm stock via inventory database. Offer Saturday morning test drive. 2. Trade-In: Collect Make, Model, Year, Mileage, Payoff status, Condition. Push trade-in card directly to VinSolutions CRM. 3. Service Booking: Check recall database or schedule oil change, rotation, recalls. Log in CDK Global. ## Transfer Policy Transfer to floor manager if caller wants to negotiate final trade valuation, asks for finance approvals, or explicitly requests human salesperson.
Choose a Voice
Austin · Male · Clear & Consultative
Selected
Victoria · Female · Warm & Conversational
Agent Tone
Consultative
Friendly
Professional
Speaking Speed
Slow
Fast

Support multicultural buyers. The agent switches languages dynamically during the conversation.

English
Spanish
French
Mandarin
Arabic
Vietnamese
+ 15 more
Auto-detect is ON — agent switches languages seamlessly depending on customer input.
Primary Language
English (US)

Plug in your live inventory XML/CSV or website URL. AI answers pricing, trim, and availability queries instantly.

Live_Inventory_Feed.csv
Service_Lane_Pricing_2026.pdf
https://www.yourdealership.com/inventory... Crawl
Upload inventory feed or pricing guide
XML · CSV · PDF · DMS Feed Sync · URL crawl
Encrypted data flow · CDK Certified Integrator · Compliance with GLBA privacy regulations
Deploy BDC Voice Agent
Done-For-You Setup

Struggling with Setup?
We Will Build It For You.

While our self-serve dashboard allows you to deploy auto dealer voice agents in under 10 minutes, we know setting up trade-in estimators and test drive bookings can feel overwhelming.

RhinoAgents offers Done-For-You setup support at a rate of $50 per hour. Our team will design, integrate, test, and launch your Voice AI agent for you.

Request DFY Setup ($50/hr)

Custom Prompt Design

Our engineering experts will write and optimize prompts to schedule vehicle test drives, handle trade-in valuations, and verify service appointments.

API & CRM Connection

We'll connect DMS platforms, DealerSocket, Reynolds & Reynolds, or Salesforce securely to keep vehicle inventories and customer records synced.

End-to-End Call Testing

Before going live, we perform mock calls to test trade-in estimate delivery, lead qualification routing, and test drive confirmations.

Live Command Center

Watch Your BDC Work in Real Time

See live sales qualification, test drive bookings, service slots scheduled, and automated outbound recall campaigns running concurrently.

Live Call Transcript
ID: #CAD-4903 | Hot Lead
Caller (Mark S.): Hi, I saw a black 2025 Ford F-150 Lariat on your site. Is it physically in stock and can I drive it tomorrow morning?
AI BDC Agent (Austin): Let me check our live CDK inventory database. Yes, we have one F-150 Lariat in Shadow Black in stock, stock number F10492. I can secure a test drive slot for you tomorrow. Would 9:30 AM or 11:00 AM work better?
Caller (Mark S.): 11:00 AM is perfect. Also, I have a 2020 Chevrolet Silverado 1500 to trade in. Can you check my trade value?
AI BDC Agent (Austin): Absolutely. I will schedule the test drive for tomorrow at 11:00 AM and lock in that F-150. For the Chevy trade-in, could you tell me the approximate mileage and condition?
Caller (Mark S.): It's in good condition, about 48,000 miles, no accidents.
AI BDC Agent (Austin): Got it. I've logged the Silverado details and pushed it to our manager's appraisal desk. The test drive is booked. I am sending a confirmation SMS to your number now. I look forward to seeing you tomorrow, Mark!
Test Drive Booked Trade Appraised
Synced to VinSolutions CRM & CDK DMS
Active Calls & BDC Queue 4 In-Flight
0m 44s Mark S. (2025 F-150 Lariat) Sales Inq
1m 12s Donna R. (Explorer Oil Leak) Service Lane
Just Now Timothy K. (2021 Civic trade-in) Qualified
Dialing Clara B. (Recall: Airbag) Outbound
Active Outbound Recalls & Alerts
Recall Campaign: Airbag Replacements 84% Completed
Dials: 412 / 500 list Scheduled: 87 service slots
Lease End Renewal Notifications 47% Completed
Dials: 141 / 300 list Transfers to Finance: 19 buyers
The Comparison

Traditional BDC vs RhinoAgents BDC AI

Unanswered phone calls are literally driving buyers to your competitors down the street.

Traditional Dealer BDC
Calls go to voicemail after 7:00 PM and on Sundays
High agent turnover, constant retraining costs
Hot trade-in leads sit in BDC queues for hours
Service advisors buried in routine oil change calls
Voicemail tags during busy weekend sales floor hours
RhinoAgents Automotive AI
Every single call answered instantly, 24/7/365
One setup, perfect recall of scripts, zero turnover
Trade-ins qualified and pushed to CRM within 30 seconds
AI automates service booking; advisors focus on lane upsells
Unlimited parallel call handling, never a busy signal
Capabilities

Built to Sell Cars and Fill Service Bays

Our specialized voice models are pre-trained on dealer vocabularies, BDC playbook paths, and vehicle models.

Sales Lead Qualification

AI asks the key questions: vehicle of interest, buying timeline, trade-in, and budget before transferring hot prospects directly to a live salesperson.

Test Drive Booking

Verifies vehicle availability with your live DMS feed, secures client contact info, locks in a calendar time slot, and sends confirmation SMS alerts.

Trade-In Pre-Appraisal

Collects trade details (Make, Model, Year, Mileage, Payoff, Condition) in a structured manner, appraises via Black Book/KBB rules, and logs summary.

Service Lane Scheduling

Connects directly to your CDK, Reynolds, or Xtime scheduler to book oil changes, tire rotations, repairs, or manufacturer recall updates.

Outbound Campaigns

Automatically calls lease-end lists, service recall rosters, or customer CSAT surveys, holding natural conversations and updating CRM records.

Dealership FAQs

Answers common inquiries about dealership hours, physical address, department transfers, document requirements, and dealer processing fees instantly.

Ecosystem

Deep Dealership Integrations

No BDC agent works in a silo. RhinoAgents connects natively with the standard tools your rooftop relies on.

CDK Global
Full DMS Sync
VinSolutions
Autoloop & CRM push
Reynolds & Reynolds
DMS scheduler integration
DealerSocket
Lead distribution
Eleads CRM
Sales workflow sync
Twilio Flex / VoIP
SIP Trunk / SIP Transfer
Salesforce Automotive
Enterprise auto cloud
Custom Webhooks
Open API/Zapier
Results

A BDC That Never Sleeps

See how AI compares to a traditional manual automotive BDC.

BDC Operational Metric Traditional Manual BDC RhinoAgents BDC AI
Hold / Wait Time 2m 45s average Instant (0s)
After-Hours Calls Answered 0% (Sent to Voicemail) 100% (24/7/365)
Test Drives Booked / Week Avg 8 per rooftop Avg 24 per rooftop (+3×)
Cost per Inbound Qualified Lead $18.50 BDC agent overhead $4.50 (75% savings)
Recall Campaign Outreach 15-20 calls per agent/hr 1,000 parallel calls/min
VinSolutions CRM Sync Rate 74% (manual agent errors) 100% (Instant API push)
Agent Turnover 40% annual average 0% (Always reliable)
Case Studies

Rooftops Winning with BDC AI

Read how real dealerships are generating bookings and selling units.

Franchise Ford Rooftop

Test Drive Bookings Tripled

"Our sales team was missing after-hours trade inquiries and test drive requests. We deployed RhinoAgents to capture late-night calls. Test drives rose from 9 to 29 weekly."

3.2×
Bookings Booked
+18%
Unit Sales / Mo
Used Car Superstore

Trade-In Pipeline Automated

"Our BDC team spent hours on phone tag trying to qualify Chevrolet and Honda trade-in models. RhinoAgents handles the pre-qualification on the initial call and syncs directly to VinSolutions CRM."

97%
Lead Capture Rate
-$9.2k
Monthly Overhead
Toyota Service Center

Recall Campaign Filled

"We had a list of 1,200 vehicles needing safety airbag replacements. In under 2 hours, RhinoAgents completed outbound notifications and booked 184 service appointments directly in CDK."

184
Service Bookings
100%
Compliance Reached
Done-For-You Setup

Struggling with Setup?
We Will Build It For You.

While our self-serve dashboard allows you to deploy receptionist agents in under 10 minutes, we know configuring software APIs and custom prompting can sometimes feel overwhelming.

RhinoAgents offers Done-For-You setup support at a rate of $50 per hour. Our team will design, integrate, test, and launch your Voice AI agent for you.

Request DFY Setup ($50/hr)

Custom Prompt Design

Our engineering experts will write and optimize the system prompts to perfectly match your brand guidelines, specific use cases, and business terms.

API & CRM Connection

We'll connect your scheduling tools, CRMs (HubSpot, Salesforce, Zoho), or industry-specific software databases securely to keep bookings and contacts synced.

End-to-End Call Testing

Before going live, we perform mock calls to test response latency, verify voice naturalness, and configure fallback routing rules.

FAQ

Questions Dealerships Ask

Answers about CRM sync, compliance, and BDC setup.

No. Connect your CDK/VinSolutions integrations, define your dealership rules, choose a voice, and launch. Under 10 minutes, no technical skills required.
RhinoAgents pulls directly from your DMS (CDK, Reynolds) or inventory syndication feed. If a customer asks about a specific vehicle (e.g. 2025 F-150), the AI confirms stock status, exterior color, and trim before booking the test drive.
Yes. Via our certified CDK Partner integration, the AI checks live service advisor availability, quotes standard book pricing, reserves the time slot, and pushes it directly into your CDK scheduler.
Yes. You can route your existing BDC line, main dealership number, or service line directly to RhinoAgents, or configure a new phone line in the dashboard. Works with RingCentral, Vonage, 8x8, and Twilio.
The AI collects details like mileage, payoff status, make, model, year, and condition via voice, calculates a preliminary appraisal value using KBB/Black Book rules if you choose, and pushes the lead worksheet to your CRM.
For inquiries about interest rates, monthly payments, or price negotiations, the AI performs a warm transfer to your floor managers, passing along the complete lead worksheet and transcript.
Yes. RhinoAgents answers calls, qualifies trade-ins, and schedules service lane slots 24/7/365. Late-night weekend shoppers are captured and converted instead of going to voicemail.
Yes. We protect customer details with full encryption, SOC 2 certification, and adhere to GLBA and FTC Safeguards Rules for automotive customer data protection.
Yes. You can spin up separate AI BDC agents on different phone numbers: one with sales-focused instructions and CDK inventory feeds, and another configured for service scheduling.
Updating is instant. Change instructions, dealership fees, special lease offers, or campaign details in the dashboard. The agent updates immediately for the next caller.
🦏 RhinoAgents BDC

Your Showroom. Always Open.

Capture late-night test drive leads, qualify Chevy and Ford trade-ins, and book CDK service appointments while your floor team sleeps. Start your trial today.

Start Free Trial Book BDC Demo
GLBA Safeguards Compliant
Live in Under 10 Minutes
Integrates with Twilio & RingCentral
Syncs Natively with CDK & VinSolutions