Medical Clinics  ·  HIPAA-Compliant Voice AI  ·  Native EHR Calendar Sync

Create Your Own
Clinic Voice AI Scheduling Assistant

Free up your front desk and reduce patient hold times. Generate your custom clinical voice advisor in under 10 minutes to book patient visits, qualify insurance co-pays, screen emergency symptoms, and send auto-reminders 24/7.

Create Clinic Agent — Free Listen to Live Demo
Live in under 10 minutes · HIPAA Compliant (BAA Signed) · Athenahealth & Jane App Synced · Route your current clinic number
Configure your clinical assistant below — takes less than 10 minutes
app.rhinoagents.com — Advisor Builder · Clinic Rules Configuration
Drafting
Clinic Focus
Use Cases
EHR Sync
4
System Prompt
5
Clinical Voice
6
Languages
7
Clinic Rules
General Practice
Dental / Orthodontics
Dermatology/Skin Clinic
Patient Booking
Rescheduling & Cancels
Symptom Screening
Insurance Network FAQs
Pre-visit preparation alerts
Prescription Refill Routing
Referral Coordination
Athenahealth (EHR)
Jane App (Scheduling)
Stripe (Payments/Co-pays)
Twilio SIP
eClinicalWorks
DrChrono EHR
AdvancedMD

Our generative engine auto-wrote this prompt for your medical voice assistant. Customize triage questions and insurance rules anytime.

You are an AI Clinical Assistant for a medical clinic rooftop powered by RhinoAgents. ## Your Role Handle patient scheduling phone calls — checking active physician slots, screening symptoms, rescheduling visits, answering insurance copay FAQs, and explaining pre-visit prep instructions. You are empathetic, polite, and maintain patient confidentiality. ## Connected Software - Athenahealth / Jane App: Read appointment availability, log booked patient slots - Stripe API: Securely capture credit card authorizations for appointment copays - SMS Carrier: Auto-deliver doctor directions and pre-op fasting rules ## Clinical Booking plays 1. Schedule Visit: Ask caller reason for visit. Verify calendar. Capture patient details. Book slot. 2. Emergency Triage Rule: If caller reports chest pain, severe bleeding, or sudden shortness of breath, immediately halt booking and instruct: "Please dial 911 or visit the nearest ER immediately." 3. Insurance Network: Verify insurance provider. Match with uploaded network lists. Explain standard copay rules. ## Transfer Policy Transfer to head nurse if caller reports medication side effects, needs test result reviews, or requests medical advice.
Choose a Voice
Dr. Sarah · Female · Warm Clinical
Selected
Dr. James · Male · Calm · Reassuring
Agent Tone
Empathetic & Warm
Reassuring
Professional
Speaking Speed
Slow
Fast

Support diverse patients. The agent auto-detects patient languages and switches dynamically.

English
Spanish
French
Hindi
Mandarin
Tagalog
Arabic
+ 20 more
Auto-detect is ON — agent switches languages seamlessly depending on caller dialogue.
Fallback Language
English (US)

Upload copay rules, in-network lists, pre-visit fasting instructions, and clinical scripts.

Insurance_Networks_Copays.csv
PreVisit_Fasting_Preparation.pdf
https://www.yourclinic.com/policies/copays... Crawl
Upload copays sheet or pre-op guides
XML · CSV · PDF · EHR Feed Sync · URL crawl
PHI Encrypted · Business Associate Agreement (BAA) Ready · SOC 2 Type II Certified
Launch Clinical Assistant
Done-For-You Setup

Struggling with Setup?
We Will Build It For You.

While our self-serve dashboard allows you to deploy medical clinic voice receptionists in under 10 minutes, we know securing HIPAA compliance and EHR integrations can feel overwhelming.

RhinoAgents offers Done-For-You setup support at a rate of $50 per hour. Our team will design, integrate, test, and launch your Voice AI agent for you.

Request DFY Setup ($50/hr)

Custom Prompt Design

Our engineering experts will write and optimize system prompts to capture patient symptoms, verify insurance providers, and schedule appointments.

API & CRM Connection

We'll connect EHR platforms, Athenahealth, Elation, or custom clinic calendars securely to keep patient demographics and appointments synced.

End-to-End Call Testing

Before going live, we perform mock calls to test patient callback routing, doctor transfer rules, and emergency triage escalations.

Live Command Center

Watch Your Clinic Queue Live

Monitor incoming patient bookings, EHR scheduling syncs, Stripe copay pre-authorizations, and outbound recall outreach concurrently.

Live Call Transcript
ID: #CLI-4903 | Active Booking
Caller (David H.): Hi, I need to schedule a dermatology consultation with Dr. Aris next week. Do you have slots open and what's my copay under Blue Shield?
AI Clinic Advisor (Sarah): I can help with that, David. I see a consultation slot open with Dr. Aris next Tuesday at 9:30 AM or Thursday at 2:00 PM. Based on our Blue Shield database guidelines, your specialist consultation copay will be $45. Which slot works best?
Caller (David H.): Tuesday at 9:30 AM works well. Do I need to fast before this consultation?
AI Clinic Advisor (Sarah): No fasting is required for a general dermatology consultation. I have reserved Tuesday at 9:30 AM with Dr. Aris and pushed this booking to your patient file. I am texting a confirmation link with our address and check-in instructions. I'll secure this booking with a standard card authorization hold. Can I take your card details?
Caller (David H.): Sure, the card number is...
AI Clinic Advisor (Sarah): Done. The hold is processed, and your booking is synced in Athenahealth. A confirmation SMS with details has been sent. Thank you, David!
Booking Scheduled (9:30 AM) Specialist Copay: $45 Auth
Synced to Athenahealth EHR
Active Calls & Patient Queue 3 In-Flight
0m 44s David H. (Dermatology Consultation) Booking
1m 15s Clara B. (Blue Shield In-Network Check) Insurance
Just Now Albert K. (Symptom Triage screening) Triage
Dialing Sarah P. (Outbound annual checkup) Outbound
Active Outbound Patient Recalls
Annual Wellness Exam Recall 81% Completed
Dials: 405 / 500 list Appointments booked: 94 patients
Post-op Consultation Check-in Alerts 52% Completed
Dials: 260 / 500 roster EHR files updated: 142 records
Comparison

Overwhelmed Staff vs RhinoAgents Clinical AI

Don't let booking queries slip to competitors because your counter staff is coordinates patient check-ins.

Traditional Clinic Front Desk
Incoming patient calls ring out while staff coordinates check-ins in the lobby
Rescheduling calls delay staff, leaving calendar slots empty or double-booked
No automated prep guidelines — high rate of customer diagnostic no-shows
One-time patient exam sheets are rarely followed up on to lock in annual recertifications
Front desk spends hours typing directions, hours, or diagnostic rules manually
RhinoAgents Clinical AI Assistant
Every single patient call answered on the first ring, 24/7/365
Rescheduling handled in Athena/Jane App, optimizing doctor calendars instantly
Copay checks, insurance status, and pre-visit guides texted automatically
AI dials database wellness exam alerts automatically to schedule patients
Patient address, doctor hours, and check-in terms texted immediately
Capabilities

Built to Streamline Clinical Workflow

Our specialized voice models are pre-trained on clinical vocabularies, insurance guidelines, and triage logic.

Patient Booking & Triage

Gather reason for visit, screens basic symptoms, matches patient request with doctor calendars, and writes the booking directly to your EHR.

Insurance In-Network Checks

Answers patient inquiries about in-network insurance coverage, quotes standard specialist copay rates, and logs policy data securely.

Copay Approvals

Quotes and holds appointment copay deposits ($45-$100) via Stripe integrations, reducing diagnostic no-shows by up to 55%.

Pre-Visit Prep Guidelines

Automatically explains pre-op guidelines or lab rules (such as fasting details) to patient callers, sending text links instantly.

Patient Recall Outreach

Outbound dialer calls patients for annual physical checks, screening follow-ups, or wellness recalls, booking slots in your scheduler.

Emergency Redirection

Identifies critical symptoms (e.g. chest pain or stroke symptoms) and triages immediately, instructing the caller to contact emergency services.

Ecosystem

Native Practice Management Sync

Sync calendar slots, medical worksheets, and billing details directly into your EHR.

Athenahealth
Full API EHR Booking
Jane App
Live dispatch calendar sync
Stripe
Co-pays & credit holds
DrChrono
Clinical EHR scheduler
eClinicalWorks
EHR booking integration
AdvancedMD
Practice software sync
RingCentral
SIP Trunk Routing
Custom API
Webhooks & JSON endpoints
Results

Optimize Clinical Flow

Compare AI service advisor metrics against standard office coordinator workflows.

Clinical Scheduling Metric Traditional Office Receptionist RhinoAgents Clinical AI
Hold & Queue Time 4m 12s average wait Instant Response (0s)
After-Hours Scheduling Rate 0% (Sent to clinic voicemail) 100% captured & booked
No-Show Patient Rate 18% average check-in drop Under 6% (via auto-reminders)
Appointments booked / Month Avg 312 visits per doctor Avg 455 visits per doctor (+40%)
Pre-Visit fast guidelines met 52% (patients forget verbal instructions) 98% (consistent text alerts)
Practice software Sync Rate Manual entry schedule issues Direct Jane App/Athenahealth Sync
Weekly BDC Admin Overhead $1,100 per rooftop $290 (70% savings)
Case Studies

Clinics Booking More Patients

Read how clinical operators are maximizing team appointments and saving receptionist time.

Multi-Specialty Clinic

Admin Overhead Halved

"Our receptionists spent hours on phone tag trying to book follow-up visits or explain prep guidelines. RhinoAgents handles the scheduling on the first call and syncs data to Jane."

70%
Staff Relief
+40%
Calendar Fill
Dermatology Practice

Consultation Leads Qualified

"Aesthetics and cosmetic leads would call after hours and go cold before morning. RhinoAgents answers, logs skin concern parameters, and schedules the consult."

94
visits scheduled
-$8.2k
Monthly Overhead
Orthodontics Depot

No-Shows Near Eliminated

"Patients would schedule orthodontic adjustments online but fail to show. RhinoAgents runs voice confirmation check-ins 24 hours prior, cutting no-shows to near zero."

55%
No-show reduction
96%
Customer CSAT
Done-For-You Setup

Struggling with Setup?
We Will Build It For You.

While our self-serve dashboard allows you to deploy receptionist agents in under 10 minutes, we know configuring software APIs and custom prompting can sometimes feel overwhelming.

RhinoAgents offers Done-For-You setup support at a rate of $50 per hour. Our team will design, integrate, test, and launch your Voice AI agent for you.

Request DFY Setup ($50/hr)

Custom Prompt Design

Our engineering experts will write and optimize the system prompts to perfectly match your brand guidelines, specific use cases, and business terms.

API & CRM Connection

We'll connect your scheduling tools, CRMs (HubSpot, Salesforce, Zoho), or industry-specific software databases securely to keep bookings and contacts synced.

End-to-End Call Testing

Before going live, we perform mock calls to test response latency, verify voice naturalness, and configure fallback routing rules.

FAQ

Questions Clinics Ask

Answers about software sync, HIPAA security, and billing rules.

No. Connect your Athenahealth, Jane App, or eClinicalWorks API credentials in the dashboard, upload your price/room guidelines, select a voice, and launch. Under 10 minutes.
Yes. We secure all data in compliance with HIPAA guidelines, encrypt patient PHI, and execute Business Associate Agreements (BAAs) with all medical practices.
The AI matches caller inquiries against your configured triage plays (e.g. asking duration of fever, checking for chest pain). If critical red flags are triggered, the AI triages immediately to ER/911.
Yes. The AI agent asks for the patient's insurance provider and reads from your uploaded network rates and copay lists, explaining rates clearly to the caller.
If the caller reports medication side effects, needs complex clinical test results explained, or requests diagnostic medical advice, the AI performs a warm transfer to your nursing team.
Yes. You can route calls based on custom schedules. Route calls to the AI during nights, weekends, and holidays, and route to your counter team during standard business hours.
Yes. RhinoAgents complies with PCI DSS Level 1 standards. Credit card details are tokenized securely via Stripe and never recorded or stored in transcripts or call logs.
You upload a CSV deferred work list or link your EHR. The AI dials the list, references the physician's past recommendations (e.g. "Dr. Aris noted it's time for your annual screening"), and schedules visits.
Yes. The AI service advisor speaks over 15 languages, including English and Spanish. It auto-detects the customer's language during the conversation and switches instantly.
Any updates made in your shop software or EHR credentials sync instantly to the voice advisor. You can also edit instructions, rates, and policies anytime from your dashboard.
🦏 RhinoAgents Clinical

Keep Your Bays Full. 24/7.

Schedule diagnostic appointments, process Stripe holds, answer lockbox queries, and keep vehicle cleaning routes optimized while your BDC coordinators focus on crew dispatching.

Start Free Trial Book Clinic Demo
HIPAA Compliant & BAA Ready
Setup Under 10 Minutes
Route Any Business Line
Syncs Natively with Athenahealth & Jane App