NPS Surveys & CSAT  ·  Real-Time Sentiment  ·  Zendesk & Qualtrics Synced

Create Your Own Outbound NPS & Customer
Feedback Voice AI Interview Coordinator

Gather actionable client feedback without manual email forms. Deploy your custom feedback voice surveyor in under 10 minutes to dial rosters, collect qualitative details, analyze sentiment, and award discount vouchers.

Create Feedback Agent — Free Listen to Live Demo
Live in 10 minutes · Voice CSAT & NPS Collection · Zendesk & HubSpot Synced · Outbound TCPA & DNC Compliant
Configure your feedback campaign below — takes less than 10 minutes
app.rhinoagents.com — Survey Builder · Campaign Focus Rules
Drafting
Survey Target
Questions
Platform Sync
4
System Prompt
5
Clinical Voice
6
Languages
7
Survey Roster
Voice NPS Survey
Post-Support CSAT
Review Campaigns
Product Feedback
NPS 0-10 Rating capture
Open qualitative feedback
Automatic Zendesk logs
Discount code dispatches
Complaint warm-transfers
DNC Registry scrubbing
Sentiment threshold alarms
Zendesk CRM
Qualtrics
Medallia
Stripe (Admissions Holds)
HubSpot CRM
Salesforce

Our generative engine auto-wrote this prompt for your voice surveyor. Customize rating categories and opt-out triggers anytime.

You are an AI Outbound Feedback Surveyor for corporate programs powered by RhinoAgents. ## Your Role Handle survey calls — dialing customer rosters from Zendesk, pitching the review purpose, explaining scale metrics (NPS 0 to 10), capturing open-ended qualitative comments, and logging CSAT details. You are warm, polite, and empathetic. ## Connected Software - Zendesk / Qualtrics: Pull client profiles, log NPS scores, tag ticket outcomes - SMS Carrier: Auto-deliver promo discount codes after survey completion ## Feedback Rules 1. Capture NPS: Ask customer rating score 0-10. Verify logic metrics. 2. Qualitative Feedback: If score is below 6, ask: "Can you share what we could do to improve?" Log details. 3. Award Promo: Trigger SMS link with a 15% discount code when survey is completed. ## Transfer Policy Transfer to regional help manager if customer reports active billing disputes, has technical complaints, or demands immediate returns.
Choose a Voice
Dr. Alex · Male · Warm Interviewer
Selected
Dr. Sophia · Female · Friendly Surveyor
Agent Tone
Warm & Empathetic
Patient
Professional
Speaking Speed
Slow
Fast

Support diverse customers. The agent auto-detects customer languages and switches dynamically.

English
Spanish
French
Portuguese
Mandarin
Arabic
German
+ 20 more
Auto-detect is ON — agent switches languages seamlessly depending on customer dialogue.
Fallback Language
English (US)

Upload customer contact rosters, DNC scrub templates, feedback rating scales, and promo voucher links.

NPS_Customer_Roster.csv
Survey_Objection_Guidelines.pdf
https://www.companydomain.com/vouchers... Crawl
Upload customer lists or DNC files
XML · CSV · PDF · CRM Sync · URL crawl
Client Data Encrypted · Secure Storage · SOC 2 Type II Certified
Launch Feedback Assistant
Done-For-You Setup

Struggling with Setup?
We Will Build It For You.

While our self-serve dashboard allows you to deploy customer feedback voice agents in under 10 minutes, we know mapping conditional logic and rating scales can feel overwhelming.

RhinoAgents offers Done-For-You setup support at a rate of $50 per hour. Our team will design, integrate, test, and launch your Voice AI agent for you.

Request DFY Setup ($50/hr)

Custom Prompt Design

Our engineering experts will write and optimize prompts to record product reviews, log CSAT/NPS scores, and capture detailed text feedback.

API & CRM Connection

We'll connect Qualtrics, Typeform, HubSpot CRM, or Zendesk databases securely to keep survey records and customer sentiment scores synced.

End-to-End Call Testing

Before going live, we perform mock calls to test sentiment classification accuracy, survey complete states, and low-score alerts.

Live Command Center

Watch Your Survey Queue Live

Monitor incoming CSAT ratings, Qualtrics logs, discount code SMS dispatches, and Zendesk syncs concurrently.

Live Survey Transcript
ID: #SVY-8912 | Active NPS Triage
Customer (Jordan L.): Hi, yes. The delivery was fine, but the customer portal was a bit slow to load.
AI Voice Surveyor (Alex): Thank you for sharing, Jordan! I've noted that portal latency issue for our engineering team. On a scale of 0 to 10, how likely are you to recommend us to a colleague?
Customer (Jordan L.): I'd say an 8. The support agent was really helpful, though.
AI Voice Surveyor (Alex): An 8 is great! I've logged your rating as a promoter score. I am texting you a 15% discount voucher link for your next order as a thank-you. Have a wonderful day, Jordan!
NPS Score 8 Logged 15% Code Sent (SMS)
Synced to Qualtrics API
Active Calls & Survey Queue 3 In-Flight
0m 35s Jordan L. (CSAT rating call) CSAT
1m 02s Linda K. (Product feedback open loop) Product
Just Now James M. (Negative sentiment transfer) Escalate
Dialing Sandra P. (Annual NPS list) Outbound
Active Feedback Campaigns
Outbound NPS Survey 84% Completed
Dials: 420 / 500 roster CSAT logged: 132 reviews
Post-Support CSAT Call 58% Completed
Dials: 290 / 500 roster Zendesk records updated: 172 logs
Comparison

Silent Forms vs RhinoAgents AI Feedback

Don't let valuable client feedback slip because your surveys rely on email links.

Traditional Survey Forms
Low response rate on email forms, missing crucial detractor warnings
No qualitative details — customers click rating numbers without detailing issues
No immediate resolution — angry feedback sits in boxes without fast routing
Wasted staff hours dialing client registers to conduct manual surveys
Manual collation of reviews causes delayed CRM updates
RhinoAgents Feedback AI
Outgoing survey calls connect on the first ring, doubling response rates
AI captures qualitative details and records open complaints automatically
Detractors routed to senior managers instantly with full call context
Outbound lists dialed continuously, updating registers in real time
Promo codes, coupon vouchers, and survey alerts texted immediately
Capabilities

Built to Scale Outbound Feedback

Our feedback voice models are calibrated on customer psychology, sentiment indexes, and CRM rules.

Outbound NPS Surveys

Dials active rosters, records promoters/detractors 0-10, and updates Qualtrics profiles.

CSAT Sentiment Logging

Captures customer comments, tags negative/positive cues, and routes summaries to Zendesk.

Zendesk Ticket Sync

Matches tickets, links surveys to closed dispatches, and updates customer profile logs.

Automated Voucher Dispatches

Monitors survey completions and texts secure Stripe discount codes to customers during call.

DNC Roster Scrubbing

Registers opt-out requests instantly and removes calling coordinates from dialer lists.

Detractor Warm-Transfer

Detects extreme customer anger and warm-transfers dispatches to live support managers.

Ecosystem

Native Survey Tool Integration

Sync client records, feedback ratings, and reward transactions directly with your survey suite.

Zendesk
Full API Ticket Sync
Qualtrics
Feedback Metric Sync
Stripe
Promo Voucher Sync
Medallia
CSAT Analytics Integration
HubSpot
Contact Record Sync
Salesforce
Customer Cloud Sync
Twilio
SIP Trunk Routing
Custom API
JSON Webhooks
Results

Optimize Feedback Metrics

Compare survey efficiency metrics against traditional manual calling desks.

Survey Campaign Metric Manual Dialing Desks RhinoAgents Feedback AI
Dials Per Day / Campaign Avg 34 dials 10,000+ dials instantly
Qualitative Response Rate Less than 12% (email links) 41% active response (+241%)
Voicemail Drop Rate Manual recorder errors 100% automated VM drop
Sentiment Tag Accuracy Subjective notes by reps Optimized NLP classifier
CRM Notes Sync Speed Hours delay in typing Direct Zendesk/Qualtrics Sync
Weekly Operations Cost $890 per support seat $210 (76% cost reduction)
Case Studies

Organizations Hearing More Customers

Read how corporate office groups are maximizing survey response rates and saving agent hours.

Apex Retail Corp

CSAT Response Rates Doubled

"Our human agents spent hours dialing feedback lists or checking ticket queues. RhinoAgents handles customer surveys on the first dial, logs CSAT metrics, and updates Zendesk profiles."

3.5x
Survey Return Rate
+41%
Reviews Captured
Omni Travel Group

NPS Promotion Scaled

"Customers would ignore email forms but talk to our voice assistant. RhinoAgents runs outbound survey campaigns, re-engaging detractors and saving overhead hours."

512
Promoters Tagged
-$4.6k
Monthly Overhead
Vibrant Delivery Academy

Detractors Alerted Instantly

"Negative sentiment would sit in database queues. RhinoAgents runs real-time voice feedback alerts outlining issues to support managers, reducing churn rates to zero."

91%
Retention Rate
98%
Survey CSAT
Done-For-You Setup

Struggling with Setup?
We Will Build It For You.

While our self-serve dashboard allows you to deploy receptionist agents in under 10 minutes, we know configuring software APIs and custom prompting can sometimes feel overwhelming.

RhinoAgents offers Done-For-You setup support at a rate of $50 per hour. Our team will design, integrate, test, and launch your Voice AI agent for you.

Request DFY Setup ($50/hr)

Custom Prompt Design

Our engineering experts will write and optimize the system prompts to perfectly match your brand guidelines, specific use cases, and business terms.

API & CRM Connection

We'll connect your scheduling tools, CRMs (HubSpot, Salesforce, Zoho), or industry-specific software databases securely to keep bookings and contacts synced.

End-to-End Call Testing

Before going live, we perform mock calls to test response latency, verify voice naturalness, and configure fallback routing rules.

FAQ

Questions Brands Ask

Answers about Zendesk integrations, Qualtrics metrics, and DNC calling rules.

No. Select your survey focus (e.g. Voice NPS/CSAT), connect your CRM credentials (Zendesk, Qualtrics, HubSpot), and go live. The agent syncs contact records instantly.
Yes. The voice assistant checks customer listings, schedules dial timelines, and details rating thresholds to callers automatically.
The AI answers questions on survey completion rules and can text secure discount links to customers during the checkout call.
Yes. The AI surveyor coordinator speaks over 20 languages, including English, Spanish, and French. It dynamically detects the customer's language and switches instantly.
Yes. The agent filters routine reviews and performs warm transfers to support managers if customers report extreme dissatisfaction or issues.
Any changes made in your Qualtrics portals sync instantly to your voice surveyor. You can also upload custom PDF manuals and update guidelines from the dashboard.
🦏 RhinoAgents Survey

Keep Your Customer Insights Full. 24/7.

Dial outbound survey lists, record NPS metrics, dispatch discount codes, and sync Qualtrics databases while teams focus on product performance.

Start Free Trial Book Survey Demo
Data Encrypted & Secure
Setup Under 10 Minutes
Route Survey Roster Lines
Syncs Natively with Zendesk & Qualtrics