While our self-serve dashboard allows you to deploy e-commerce customer agents in under 10 minutes, we know configuring COD confirmation loops and store APIs can feel overwhelming.
RhinoAgents offers Done-For-You setup support at a rate of $50 per hour. Our team will design, integrate, test, and launch your Voice AI agent for you.
Our engineering experts will write and optimize prompts to confirm COD orders, verify address changes, and process return requests.
We'll connect Shopify, WooCommerce, Shiprocket, or Razorpay securely to keep order details and customer records synced.
Before going live, we perform mock calls to test COD confirmation callbacks, return reasons logging, and order cancellations.
Watch your AI voice agent handle caller intent, resolve shipment status, verify COD, and track sentiment metrics in real time.
Every missed customer query is a lost repeat purchase — and RTO shipping drains D2C brand margins.
From the first call to a resolved ticket — every customer touchpoint handled around the clock.
Pulls real-time AWB and OMS data (Shopify, Shiprocket, Delhivery, etc.) to tell customers exactly where their order is, estimated delivery windows, and last transit scan — keeping customers happy while your team focuses on brand growth.
Places automated outbound calls before dispatch to verify COD intent, confirm shipping address, and flag fake orders. Lowers RTO rates by 58% to save inventory and logistics margins.
Initiates exchange or refund flows directly on the call, checking policy eligibility and scheduling reverse pickups. Protects revenue by suggesting exchanges or store credits first.
Automatically detects delayed shipments (hub delays, failed deliveries) and proactively calls affected customers to re-engage them, transforming delivery friction into brand trust.
Answers customer questions about sizing, variants, ingredients, and return windows instantly to help secure sales, preserving your ad spend and increasing conversion rates.
Instantly checks refund dispatch status and payment gateways (Razorpay, Cashfree, etc.) to reduce customer anxiety and prevent negative public reviews.
Live call logs, RTO analytics, return rates, COD confirmation stats — all in one place.
See every inbound and outbound call in real time — customer name, order ID, issue type (WISMO, return, COD, refund), and resolution outcome.
Every call transcribed and searchable. Review how complaints were handled, check policy accuracy, and identify gaps in your FAQ setup.
Track COD verification rates, RTO reduction percentages, and undeliverable order trends week over week — by SKU, pincode, or courier partner.
Each resolved call generates a structured log — customer name, order ID, issue type, resolution, and follow-up required — auto-synced to your OMS or helpdesk.
Monitor return pickup status, refund disbursement timelines, and exchange fulfilment rates — flagging anything overdue for team review.
Calls handled, CSAT scores, RTO reduced, returns processed — delivered to your inbox every Monday morning before your ops review.
Real metrics from e-commerce brands using RhinoAgents voice AI.
Whether you ship 500 or 50,000 orders a month, RhinoAgents scales with your store's dispatch volume.
While our self-serve dashboard allows you to deploy receptionist agents in under 10 minutes, we know configuring software APIs and custom prompting can sometimes feel overwhelming.
RhinoAgents offers Done-For-You setup support at a rate of $50 per hour. Our team will design, integrate, test, and launch your Voice AI agent for you.
Our engineering experts will write and optimize the system prompts to perfectly match your brand guidelines, specific use cases, and business terms.
We'll connect your scheduling tools, CRMs (HubSpot, Salesforce, Zoho), or industry-specific software databases securely to keep bookings and contacts synced.
Before going live, we perform mock calls to test response latency, verify voice naturalness, and configure fallback routing rules.
Straight answers — no fluff.
Stop losing repeat purchases to slow support and high RTO rates. Give your D2C brand a voice AI agent that resolves WISMO queries, verifies COD, manages exchanges, and retains customer LTV 24/7 — while you focus on scaling.