Connect your front desk number, add your class schedule and membership tiers in plain English. That's the entire setup.
Membership enquiries, class bookings, trial sign-ups, PT scheduling, cancellation retention — pick what your gym needs most.
Link your existing front desk number or get a new one. Works with Twilio, RingCentral, Vonage, and most VoIP providers.
Pick an energetic, welcoming tone that fits your gym's brand. Preview before going live.
Add your class timetable, PT roster, membership plans, and escalation rules in plain English. Hit create. You're live.
In fitness, a missed call isn't just a missed conversation — it's a membership that signed up somewhere else.
From the first enquiry to a booked class — every member and prospect touchpoint covered, around the clock.
Pricing, plan options, contract terms, joining fees, facilities, opening hours — answered instantly so no prospect ever gets voicemail.
Agent checks live class availability, confirms the member's slot, books it, and sends a confirmation SMS — the whole thing handled in one call, no staff needed.
Collects name, contact details, fitness goals, and preferred visit time. Books the trial directly into your schedule and sends a confirmation — no lead falls through the cracks after hours.
Knows your PT roster, specialisations, and live availability. Books recurring sessions, sends reminders, and handles rescheduling — without your PTs needing to manage their own phones.
Cancellation calls routed through your retention flow first — membership freeze, rate reduction, or plan downgrade offered conversationally before processing any cancellation. Saves 30–40% of at-risk members.
Billing disputes, injury-related freeze requests, or VIP member issues — transferred immediately to the right staff member with full call context, so they never start from zero.
Live call logs, class booking rates, retention outcomes, and member activity — all in one place.
See every inbound call in real time — caller type (prospect, member, lapsed), enquiry category, and outcome.
Every call transcribed and searchable. Understand what prospects are asking, refine your retention scripts, and coach staff on real conversations.
Trial-to-member conversion rate, enquiry-to-booking rate, peak call hours, and which membership plans are generating the most interest.
Every new prospect generates a profile — name, contact, fitness goals, preferred schedule, membership interest, and trial date — ready in your CRM.
Cancellation calls handled, retention offers made, outcomes (freeze / downgrade / retained / cancelled), and monthly MRR saved — week by week.
Calls handled, trials booked, classes scheduled, PT sessions filled, cancellations retained, and MRR impact — sent to your inbox every Monday morning.
Real metrics from gyms and fitness centers using RhinoAgents voice AI.
How fitness centers are converting more enquiries, filling more classes, and retaining more members without adding headcount.
After-hours enquiries captured and trials booked overnight — monthly trial sign-ups jumped from 22 to 66 across three sites with no additional reception staff or overtime.
Cancellation calls now route through a retention flow first — freeze offers, rate reductions, and downgrade options presented conversationally. 38% of at-risk members stay, recovering significant monthly MRR.
Repetitive pricing and scheduling calls fully offloaded to AI — front desk time on phones dropped from 11 hours to under 2 per week, reinvested in member experience and in-person sales.
No switching platforms. Connect to your gym management system, CRM, and booking tool and go live instantly.
Mindbody, Glofox, Clubright, Perfect Gym, EZFacility, Gymmaster, WellnessLiving
Mindbody, Calendly, Acuity Scheduling, Google Calendar, Microsoft Bookings
Twilio, RingCentral, Aircall, Vonage, 8x8, Telnyx
Salesforce, HubSpot, Zoho CRM, ActiveCampaign, Mailchimp
Stripe, GoCardless, PaySafe, ClubCollect, and gym-native billing modules
AI Chat Agent, AI Email Agent, AI Market Research Agent
Solo studio or 50-site chain — RhinoAgents scales with your membership base.
Straight answers — no fluff.
Stop losing prospects to voicemail and members to uncontested cancellations. Give your gym a voice agent that handles enquiries, books classes, captures trials, schedules PT sessions, and retains members — 24/7 — while your team focuses on delivering a great experience on the floor.