Connect your number, configure your departments and triage rules in plain English, pick a calm and reassuring voice. That's the entire setup.
Appointment booking, prescription refills, test result queries, ward or department routing, discharge follow-up — pick what your facility needs most.
Link your existing switchboard line or provision a new one. Works with Twilio, RingCentral, Cisco, Avaya, Vonage, and most enterprise telephony systems.
Pick a calm, empathetic tone appropriate for healthcare interactions. Preview the voice before going live with patients.
Add your departments, clinicians, opening hours, triage rules, and escalation contacts in plain English. Hit create. You're live.
Every missed call is a patient who didn't get booked — or worse, didn't get the help they needed.
From appointment booking to urgent triage — every patient touchpoint handled around the clock.
Checks live availability across departments and clinicians, collects patient details, confirms the appointment, and sends a confirmation SMS — without involving a single receptionist.
Detects urgency signals — chest pain, breathing difficulties, sudden severe symptoms — and immediately alerts your on-call team or routes to emergency services. Zero delay, every time.
Collects patient ID, medication name, and GP details — logs the request directly to the right prescriber's queue and sends the patient an SMS when their prescription is ready.
Automated voice and SMS reminders 48 hours and 2 hours before each appointment — cutting no-show rates by 60% and keeping every clinical slot full.
When a patient cancels, the agent calls down the waitlist automatically — the first patient who confirms gets the slot booked instantly. No clinical time wasted on an empty chair.
Clinic hours, directions, parking, visiting policies, referral processes, test result timelines, insurance queries — answered instantly without tying up your front desk.
Live appointment logs, no-show stats, triage escalations, and call volumes by department — all in one place.
See every inbound call in real time — patient name, intent (booking, prescription refill, urgent query, general enquiry), department routed, and outcome.
Every call transcribed, encrypted, and searchable. Review how patient queries were handled, audit triage escalations, and surface coaching opportunities for your clinical admin team.
Call volumes by department, peak hours, busiest days, and split between new bookings, existing patient queries, prescription requests, and escalations.
Every booking generates a structured patient record — name, DOB, appointment date, department, clinician, and any special requirements — ready in your system before the appointment.
Full timestamped record of every urgent call — caller symptoms detected, escalation triggered, clinician notified, and response time. Complete audit trail for compliance and governance.
Calls handled, appointments booked, no-shows prevented, slots recovered, and escalations triggered — sent to your operations lead every Monday morning.
Real metrics from hospitals and clinics using RhinoAgents voice AI.
How hospitals and clinics are booking more patients and eliminating no-shows without adding headcount.
After-hours and overflow calls answered and booked directly — monthly appointments jumped from 1,240 to 1,710 with zero additional admin staff or overtime.
Automated 48-hour and 2-hour reminder calls slashed no-shows across outpatient departments — cancelled slots filled from the waitlist within minutes, keeping every clinic running at capacity.
AI triage agent handles the full inbound call volume across three hospital sites — urgent calls escalated in under 1 second, routine bookings handled without touching reception, and after-hours patients supported round the clock.
No switching platforms. Connect to your EHR, PMS, telephony, and scheduling systems and go live in minutes.
Epic, Cerner, Meditech, Athenahealth, Allscripts, DrChrono, Kareo, AdvancedMD
Healtheon, Nimbus, Doctoralia, Zocdoc, Calendly Health, Microsoft Bookings, Google Calendar
Twilio, RingCentral, Cisco, Avaya, Vonage, 8x8, Telnyx, Microsoft Teams Phone
Twilio SMS, MessageBird, Klara, Luma Health, OhMD, Spruce Health
ScriptPro, QS/1, PioneerRx, Rx30, ERx, and direct GP system integrations
AI Chat Agent, AI Patient Follow-Up Agent, AI Discharge Reminder Agent
A single GP practice or a 500-bed hospital — RhinoAgents scales with your operation.
Straight answers — no fluff.
Stop losing appointments to overwhelmed phone lines and clinical time to no-shows. Give your hospital or clinic a voice agent that books appointments, triages urgent calls, fills cancellations from the waitlist, handles prescription requests, and supports every patient 24/7 — while your clinical and admin team focuses on the patients in front of them.