Independent Insurance Agencies Voice AI That Doesn't Lose the Policyholder

RhinoAgents asks the necessary underwriting questions (VINs, driver records, home square footage, roof age, business payroll) and formats the intake file to push directly into your agency rating tools (EZLynx, PL Rating, or Applied Rater), saving CSRs 20 minutes of manual data entry per quote.

Yes! When a commercial client or contractor calls for a certificate, the AI verifies their active coverage in your AMS, captures the certificate holder's name, address, and email, and triggers automated COI generation and delivery in under 90 seconds.

The AI verifies the policyholder's identity via policy number and date of birth, retrieves their active auto insurance card from your agency system, and immediately texts a mobile-friendly digital insurance card to their phone via SMS while they are on the call.

Yes. For new quotes, the AI gathers underwriting data and books a review with a producer. If the caller has had an accident, the AI expresses empathy, collects First Notice of Loss (FNOL) details, and seamlessly transfers them directly to their carrier's claims line.

This voice AI agent is built for independent insurance practices across 3 primary tiers: (1) Solo Independent Agents (1–3 Producers) wanting zero missed quote calls; (2) Mid-Market Agencies (5–15 Staff) needing automated COI processing and Applied Epic sync; and (3) Enterprise Brokerages (25+ Locations) requiring multi-location routing and enterprise rater integrations.

RhinoAgents operates on a transparent credit-based model with zero per-seat human license fees. You start with 1,000 free execution credits on our 14-day Free Trial ($0). Monthly plans start at $20/month (Starter: 10,000 credits/mo), $49/month (Pro: 50,000 credits/mo), and $99/month (Business: 150,000 credits/mo). Credits are consumed based on call duration and workflow actions (such as streaming speech recognition, real-time reasoning, voice synthesis, and CRM/calendar updates). Unlimited human team members and managers can collaborate on the platform without paying per-seat penalty fees.

RhinoAgents pays for 100% of the underlying AI model costs (LLM tokens for GPT-4o, Claude 3.5 Sonnet, Gemini, etc.), ultra-low latency voice synthesis engines, streaming speech-to-text, and cloud computing infrastructure—all covered directly by your monthly credit allotment. You never need to purchase or supply your own OpenAI, Anthropic, or voice model API keys. The customer is only responsible for their own external third-party software subscriptions and telephony accounts (such as your existing CRM, scheduling software, Twilio phone numbers, SIP trunk provider, or mobile carrier forwarding fees). RhinoAgents connects seamlessly via native 1-click integrations with zero software markup.

Our guided onboarding portal makes self-serve configuration fast and simple. You configure four core areas:

• Voice & Persona: Select a natural studio voice, set speaking cadence and greeting tone, or clone your existing office voice.
• Knowledge Base: Upload your PDF service menus, practice policies, business hours, directions, and pricing guidelines.
• Tools & Software Connectors: Enable certified two-way integrations with your scheduling software, CRM, or custom webhooks.
• Telephony & Escalation: Set up simple call forwarding from your existing phone lines, and define staff warm transfer rules.

Most organizations complete self-serve configuration in under 30 minutes with zero code required.

Yes, absolutely! While RhinoAgents is 100% self-serve with zero mandatory setup fees, we offer an optional White-Glove Done-For-You Setup Service for businesses that prefer a turnkey rollout.

Our solutions engineers will handle end-to-end implementation: custom prompt engineering, voice cloning, uploading service menus, configuring multi-department call routing, certified API connections, and running live end-to-end test calls with your team.

For self-serve setup, you can be live and taking inbound customer calls in 15 to 30 minutes. For white-glove managed onboarding, implementation typically takes 2 to 5 business days depending on software credential provisioning and custom workflow testing.

Once live, your team has full access to the Real-Time Live Command Center with instant call analytics, audio playback, sentiment tracking, and transcript inspectors. Continuous AI model updates, low-latency engine improvements, and direct technical support are included with your monthly plan with no maintenance fees.