Connect your front desk line, describe your providers and scheduling rules in plain English, pick a voice. That's it.
Appointment booking, prescription refills, test results, insurance queries, referrals, urgent triage — pick what your clinic handles most.
Link your existing front desk line or get a dedicated number. Works with Twilio, RingCentral, Vonage, and more.
Pick a warm, professional tone that puts patients at ease. Preview before going live.
Describe your providers, specialties, scheduling rules, accepted insurance plans, and escalation protocols in plain English. Hit create. You're live.
A new patient who hits voicemail doesn't call back. They book with the next clinic on the list.
From the first new patient call to a confirmed follow-up — every clinic touchpoint covered around the clock.
New patient or returning — the agent checks each provider's live availability, matches by specialty and reason for visit, books the slot, and sends a confirmation SMS with date, time, and preparation instructions.
Patient name, DOB, medication, dose, and preferred pharmacy — collected accurately, logged against the patient record, and queued for the prescribing provider to action. No more sticky notes or missed callbacks.
Chest pain, difficulty breathing, severe symptoms — the agent applies your configured triage protocol, flags the call as urgent, and transfers immediately to your on-call provider with full symptom details already captured.
Accepted plans, co-pay amounts, referral requirements, billing enquiries — answered accurately based on your configured insurance roster so patients arrive knowing exactly what to expect at the desk.
The agent verifies patient identity, confirms results are ready, routes to the provider if a clinical conversation is needed, or lets the patient know when and how they'll receive them — without pulling a nurse off the floor.
Automated SMS and voice reminders sent at booking confirmation and 24 hours before the appointment — cutting no-show rates and giving your team advance notice to fill cancelled slots.
Live call feed, appointment logs, refill queue, urgent escalations, and patient analytics — all in one place.
Every inbound call in real time — patient name, call type (new patient, refill, results, urgent, billing), provider matched, and outcome logged.
Every call transcribed and searchable. Audit how insurance questions were handled, review triage decisions, and resolve any disputes about what was said or confirmed.
Appointments booked per provider, reminder delivery status, confirmed vs no-show rate, and cancellations — giving your team the data to fill every slot and reduce schedule gaps.
All refill requests in one queue — patient, medication, dose, prescribing provider, and pharmacy — so nothing gets lost between a phone call and a callback that never comes.
Every urgent escalation logged with timestamp, caller details, symptoms reported, triage decision, and which provider was notified — a full audit trail for every after-hours urgent call.
Calls handled, appointments booked, refills processed, no-show rate, urgent escalations, and top call reasons — delivered to your inbox every Monday morning.
Real metrics from medical clinics using RhinoAgents voice AI.
How medical clinics are filling their schedules and improving patient experience without adding headcount.
Evening and weekend new patient calls were going to voicemail. After deploying the AI agent, every call was answered and booked — monthly appointments doubled from 310 to 620 while front desk overtime dropped to zero.
Automated booking confirmations and 24-hour reminders cut the no-show rate dramatically — recovering an estimated 18 additional billable appointments per week that were previously going unfilled.
Previously, after-hours urgent calls went unanswered until the morning. The AI agent now triages every call, routes life-safety situations to the on-call provider instantly, and logs all non-urgent requests for next-day action.
No switching platforms. Connect to your EHR, scheduling system, and billing tools and go live instantly.
Epic, Athenahealth, eClinicalWorks, Kareo, DrChrono, Modernizing Medicine
Zocdoc, Calendly, Google Calendar, Microsoft Bookings, Outlook, Acuity
Twilio, RingCentral, Aircall, Vonage, 8x8, Telnyx
Kareo Billing, AdvancedMD, Waystar, CollaborateMD, Tebra, Change Healthcare
Klara, Luma Health, Relatient, Updox, Phreesia, OhMD
AI Chat Agent, AI Patient Follow-Up, AI Review & Feedback Agent
Solo GP or multi-specialty group — RhinoAgents scales with your practice.
Straight answers — no fluff.
Stop losing new patients to voicemail, wasting clinical staff time on routine calls, and leaving after-hours urgent patients without help. Give your clinic a voice agent that books appointments, handles refills, triages urgent calls, and answers insurance questions — 24/7, while your team focuses on the patients in front of them.