Outpatient Medical Clinics & Family Practices Voice AI That Doesn't Lose the Patient

Yes. RhinoAgents executes formal Business Associate Agreements (BAAs) for healthcare providers. All voice streams and patient data are end-to-end encrypted in SOC2 Type II compliant environments with zero unencrypted data storage.

The agent is pre-configured with clinical emergency guardrails. If a caller reports red-flag symptoms (severe chest pain, shortness of breath, acute stroke signs, sudden hemorrhage), it immediately instructs them to call 911 or transfers them directly to an on-call triage nurse.

Yes. The AI checks patient status, verifies insurance coverage, assigns appropriate appointment duration slots (e.g. 45-min new patient comprehensive intake vs 15-min established follow-up), and sends registration links via SMS.

Yes. The AI gathers the patient date of birth, medication name, dosage strength, and pharmacy information, verifies their last doctor visit, and logs the refill request directly into the EHR clinical inbox for provider review.

This voice AI agent is built for outpatient healthcare providers across 3 primary tiers: (1) Solo Practices (1–2 Providers) wanting zero missed patient calls without receptionist overhead; (2) Community Groups (3–15 Providers) needing AthenaHealth/Epic sync, waitlist auto-fill, and prescription intake; and (3) Enterprise Health Networks (20+ Providers) requiring multi-facility patient routing, FHIR/HL7 integration, and enterprise SLAs.

RhinoAgents operates on a transparent credit-based model with zero per-seat human license fees. You start with 1,000 free execution credits on our 14-day Free Trial ($0). Monthly plans start at $20/month (Starter: 10,000 credits/mo), $49/month (Pro: 50,000 credits/mo), and $99/month (Business: 150,000 credits/mo). Credits are consumed based on call duration and workflow actions (such as streaming speech recognition, real-time reasoning, voice synthesis, and CRM/calendar updates). Unlimited human team members and managers can collaborate on the platform without paying per-seat penalty fees.

RhinoAgents pays for 100% of the underlying AI model costs (LLM tokens for GPT-4o, Claude 3.5 Sonnet, Gemini, etc.), ultra-low latency voice synthesis engines, streaming speech-to-text, and cloud computing infrastructure—all covered directly by your monthly credit allotment. You never need to purchase or supply your own OpenAI, Anthropic, or voice model API keys. The customer is only responsible for their own external third-party software subscriptions and telephony accounts (such as your existing CRM, scheduling software, Twilio phone numbers, SIP trunk provider, or mobile carrier forwarding fees). RhinoAgents connects seamlessly via native 1-click integrations with zero software markup.

Our guided onboarding portal makes self-serve configuration fast and simple. You configure four core areas:

• Voice & Persona: Select a natural studio voice, set speaking cadence and greeting tone, or clone your existing office voice.
• Knowledge Base: Upload your PDF service menus, practice policies, business hours, directions, and pricing guidelines.
• Tools & Software Connectors: Enable certified two-way integrations with your scheduling software, CRM, or custom webhooks.
• Telephony & Escalation: Set up simple call forwarding from your existing phone lines, and define staff warm transfer rules.

Most organizations complete self-serve configuration in under 30 minutes with zero code required.

Yes, absolutely! While RhinoAgents is 100% self-serve with zero mandatory setup fees, we offer an optional White-Glove Done-For-You Setup Service for businesses that prefer a turnkey rollout.

Our solutions engineers will handle end-to-end implementation: custom prompt engineering, voice cloning, uploading service menus, configuring multi-department call routing, certified API connections, and running live end-to-end test calls with your team.

For self-serve setup, you can be live and taking inbound customer calls in 15 to 30 minutes. For white-glove managed onboarding, implementation typically takes 2 to 5 business days depending on software credential provisioning and custom workflow testing.

Once live, your team has full access to the Real-Time Live Command Center with instant call analytics, audio playback, sentiment tracking, and transcript inspectors. Continuous AI model updates, low-latency engine improvements, and direct technical support are included with your monthly plan with no maintenance fees.