Mortgage Brokers & Loan Officers Voice AI That Doesn't Lose the Borrower

No. RhinoAgents never pulls hard credit inquiries. It asks for self-reported credit score ranges (e.g. 740+, 680-739, 620-679), estimated monthly debts, and down payment funds to determine program fit without impacting the borrower’s credit score.

RhinoAgents verifies the property state or borrower location during the call and matches the lead exclusively with loan officers licensed under NMLS in that specific jurisdiction, maintaining strict compliance with state lending regulations.

Yes. During or immediately after the call, the AI texts a secure portal link with a tailored document checklist (W-2s, paystubs, bank statements, tax returns), accelerating file submission into underwriting by up to 48 hours.

Yes. RhinoAgents identifies self-employed borrowers, 1099 contractors, and real estate investors, explaining Non-QM 12-month bank statement programs or DSCR investor loans, and routes them to specialized loan officers.

This voice AI agent is built for mortgage originators across 3 primary tiers: (1) Independent Loan Officers ($1M–$3M/Month) wanting zero missed weekend buyer calls; (2) Mortgage Brokerages ($5M–$25M/Month) needing multi-MLO NMLS state routing, Encompass/Calyx sync, and document texting; and (3) Enterprise Lending Divisions ($50M+/Month) requiring custom MISMO webhooks, enterprise SLAs, and SOC2 compliance.

RhinoAgents operates on a transparent credit-based model with zero per-seat human license fees. You start with 1,000 free execution credits on our 14-day Free Trial ($0). Monthly plans start at $20/month (Starter: 10,000 credits/mo), $49/month (Pro: 50,000 credits/mo), and $99/month (Business: 150,000 credits/mo). Credits are consumed based on call duration and workflow actions (such as streaming speech recognition, real-time reasoning, voice synthesis, and CRM/calendar updates). Unlimited human team members and managers can collaborate on the platform without paying per-seat penalty fees.

RhinoAgents pays for 100% of the underlying AI model costs (LLM tokens for GPT-4o, Claude 3.5 Sonnet, Gemini, etc.), ultra-low latency voice synthesis engines, streaming speech-to-text, and cloud computing infrastructure—all covered directly by your monthly credit allotment. You never need to purchase or supply your own OpenAI, Anthropic, or voice model API keys. The customer is only responsible for their own external third-party software subscriptions and telephony accounts (such as your existing CRM, scheduling software, Twilio phone numbers, SIP trunk provider, or mobile carrier forwarding fees). RhinoAgents connects seamlessly via native 1-click integrations with zero software markup.

Our guided onboarding portal makes self-serve configuration fast and simple. You configure four core areas:

• Voice & Persona: Select a natural studio voice, set speaking cadence and greeting tone, or clone your existing office voice.
• Knowledge Base: Upload your PDF service menus, practice policies, business hours, directions, and pricing guidelines.
• Tools & Software Connectors: Enable certified two-way integrations with your scheduling software, CRM, or custom webhooks.
• Telephony & Escalation: Set up simple call forwarding from your existing phone lines, and define staff warm transfer rules.

Most organizations complete self-serve configuration in under 30 minutes with zero code required.

Yes, absolutely! While RhinoAgents is 100% self-serve with zero mandatory setup fees, we offer an optional White-Glove Done-For-You Setup Service for businesses that prefer a turnkey rollout.

Our solutions engineers will handle end-to-end implementation: custom prompt engineering, voice cloning, uploading service menus, configuring multi-department call routing, certified API connections, and running live end-to-end test calls with your team.

For self-serve setup, you can be live and taking inbound customer calls in 15 to 30 minutes. For white-glove managed onboarding, implementation typically takes 2 to 5 business days depending on software credential provisioning and custom workflow testing.

Once live, your team has full access to the Real-Time Live Command Center with instant call analytics, audio playback, sentiment tracking, and transcript inspectors. Continuous AI model updates, low-latency engine improvements, and direct technical support are included with your monthly plan with no maintenance fees.