Physio Practices  ·  HIPAA-Compliant Voice AI  ·  PMS Scheduler Sync

Create Your Own
Physiotherapy Voice AI Scheduling Coordinator

Answer patient calls 24/7 and coordinate therapist schedules. Generate your custom physical therapy voice receptionist in under 10 minutes to book initial assessments, verify insurance networks, manage session packages, and reduce no-shows.

Create Physio Agent — Free Listen to Live Demo
Live in 10 minutes · HIPAA Compliant & BAA Ready · Jane App & Cliniko Synced · Route your current practice number
Configure your physio scheduler below — takes less than 10 minutes
app.rhinoagents.com — Advisor Builder · Physio Focus Rules
Drafting
Clinical Focus
Use Cases
PMS Sync
4
System Prompt
5
Clinical Voice
6
Languages
7
Clinic Rules
Physical Therapy
Sports Injury
Rehabilitation
Pediatric Physio
Assessment Bookings
Rescheduling & Cancels
Acute Pain Triage
Insurance & Package FAQs
Intake form automation
Session Package holds
Outbound Recall reminders
Jane App (PMS)
Cliniko (PMS)
Mindbody (PMS)
Stripe (Payments/Deposits)
WebPT
Practice Perfect

Our generative engine auto-wrote this prompt for your physiotherapy voice coordinator. Customize assessment rules and cancellation criteria anytime.

You are an AI Clinical Coordinator for a physiotherapy practice rooftop powered by RhinoAgents. ## Your Role Handle patient scheduling calls — checking assessment and massage slots on doctor calendars, screening acute pain, rescheduling visits, answering package details, and explaining cancellation policies. You are encouraging, polite, and patient. ## Connected Software - Jane App / Cliniko: Read real-time calendar availability, log patient appointments - Stripe API: Securely text links for booking holds or package deposits - SMS Carrier: Auto-deliver address directions and digital intake forms ## Physio Booking Rules 1. Schedule Visit: Ask caller injury details. Verify calendar. Capture patient details. Book slot. 2. Acute Pain Triage Rule: If caller reports severe post-op swelling, numbness, or loss of motor functions, immediately halt booking and transfer: "I am going to transfer you to our emergency on-call physiotherapist immediately." 3. Session Packages: Explain session package savings and Stripe checkout rules. ## Transfer Policy Transfer to front desk coordinator if caller reports billing disputes, has custom clinical complaints, or demands complex diagnostic reviews.
Choose a Voice
Dr. Nathan · Male · Reassuring Partner
Selected
Dr. Chloe · Female · Warm · Calm
Agent Tone
Empathetic & Friendly
Reassuring
Professional
Speaking Speed
Slow
Fast

Support diverse patients. The agent auto-detects patient languages and switches dynamically.

English
Spanish
French
Portuguese
Mandarin
Arabic
German
+ 20 more
Auto-detect is ON — agent switches languages seamlessly depending on caller dialogue.
Fallback Language
English (US)

Upload copay rules, in-network lists, intake document forms, and cancellation plans.

Insurance_Networks_Copays.csv
Digital_Intake_PhysicalForm.pdf
https://www.yourphysioclinic.com/cancellation-rates... Crawl
Upload copays sheet or pre-op guides
XML · CSV · PDF · PMS Sync · URL crawl
PHI Encrypted · Business Associate Agreement (BAA) Ready · SOC 2 Type II Certified
Launch Physio Assistant
Practice Yield

Capture Patient Calls.
Cut No-Shows.
Optimize Bookings.

Patients call when they have injury complications or need assessments. If they face hold delays or voicemail, they call the next clinic on Google. RhinoAgents answers 100% of physio inquiries instantly at a fraction of medical office costs.

Save up to $7,400 monthly in receptionist staffing overhead
92% Wait Reduction
Patients verify therapist schedules and book assessments instantly without hold times.
0% Inquiries Missed
Simultaneously processes hundreds of patient calls during peak hours.
+38% Assessment Bookings
Converts after-hours website leads into confirmed, live clinic consultations.
+45% Patient Retention
Personalized recall logic reminds patients to attend or rebook treatment plans.
$2.90 Intake Cost
Reduces inbound patient qualification costs by up to 75%.
100% PMS Synced
Integrates patient details directly into Jane App, Cliniko, or custom portals.
Live Command Center

Watch Your Physio Queue Live

Monitor incoming patient bookings, therapist slot checks, package holdings, and outbound campaign status.

Live Call Transcript
ID: #PHY-7612 | Active Intake
Caller (Mark D.): Hi, I need to book an initial assessment for lower back pain. Also, does your clinic integrate with Jane App so I can manage my appointments online?
AI Clinical Coordinator (Nathan): Hi Mark, I can help you with that check-in. Yes, we sync natively with Jane App, so you can track your program, schedule slots, and pay copays online. For the initial assessment, I have openings this Wednesday at 10:00 AM or Thursday at 2:00 PM. Which works best?
Caller (Mark D.): Wednesday at 10:00 AM works. Also, does the initial assessment cover therapeutic massage?
AI Clinical Coordinator (Nathan): Yes, the assessment includes a diagnostic review and a short session of manual therapy or massage depending on the diagnosis. I've locked Wednesday at 10:00 AM for you. I'm texting you a Jane App link to complete your digital intake form. Can I take a payment hold to secure your slot?
Caller (Mark D.): Yes, please text me the deposit link. I'll secure it now.
AI Clinical Coordinator (Nathan): Great! I've sent the Stripe link to your mobile number. Once payment is received, the booking will be locked and written directly into Jane App. We look forward to seeing you, Mark!
Assessment Booked (Wed 10am) Stripe Payment Hold Sent
Synced to Jane App PMS
Active Calls & Patient Queue 3 In-Flight
0m 35s Mark D. (Back Pain Assessment) Intake
1m 02s Linda K. (Session Package FAQs) Packages
Just Now James M. (Post-Op swelling triage) Triage
Dialing Sandra P. (Treatment plan follow-up) Outbound
Active Patient Campaigns
Lapsed Treatment Plan Recall 84% Completed
Dials: 420 / 500 roster Sessions rebooked: 132 patients
Post-Assessment Exercise Reminders 58% Completed
Dials: 290 / 500 roster Intake logs updated: 172 records
Comparison

Overworked Desk vs RhinoAgents Physio AI

Don't let booking leads slip because your clinic counter staff is checking calendars.

Traditional Clinic Desk
Patient calls missed during busy clinic hours, booking with competitors
Staff wastes hours answering repetitive FAQs on session rates and packages
No automated reminders — high initial assessment no-shows costing revenue
Lapsed physical therapy patients are rarely re-engaged, dropping cycle plans
Manual collection of copays causes checkout queue blockages
RhinoAgents Physio AI
Every caller answered on the first ring, 24/7/365, with zero queue lag
AI answers clinical packages, cancellation policies, and insurance coverage instantly
Digital intake documents, directions, and fasting rules texted immediately
AI auto-dials lapsed patient rosters to re-engage them on program cycles
Secure Stripe payment holds processed during booking call
Capabilities

Built to Drive Physio Operations

Our physical therapy voice models are calibrated on rehab guidelines, clinical criteria, and patient rules.

Assessment Intake

Gathers caller injury history, qualifies therapist schedules, and writes records directly to Jane App.

Package & Rates FAQs

Answers patient inquiries about massage session packages, rates, and cancellation rules instantly.

PMS Schedule Bookings

Checks real-time therapist calendars, registers appointments, and issues SMS check-in documents.

Stripe Package Deposits

Monitors patient logs and texts secure Stripe pay links to process deposits during scheduling call.

Outbound Treatment Recall

Follows up with patients who dropped out of rehabilitation plans, scheduling next therapist slots.

Acute Pain Triage

Identifies post-surgical warning signs or severe trauma and transfers callers to physiotherapists.

Ecosystem

Native PMS Integration

Sync patient records, therapist availability, and checkout transactions directly with your rehabilitation suite.

Jane App
Full API Patient Sync
Cliniko
Therapist Schedule Sync
Stripe
Package Deposits & Holds
Mindbody
Class Scheduler Sync
WebPT
Clinical Records Sync
Practice Perfect
Billing & Intake Integration
Vonage
SIP Trunk Routing
Custom API
JSON Webhooks
Results

Optimize Clinical Metrics

Compare clinic coordinator metrics against traditional front-desk call routing.

Clinical Metric Traditional Intake Desk RhinoAgents Physio AI
Hold & Queue Time 3m 48s average wait Instant Response (0s)
After-Hours Intake Capture 0% (Voicemails only) 100% qualified & recorded
Initial Assessment Attendance 62% (no reminders) 91% (consistent text alerts)
New Patient Intakes / Week Avg 24 inquiries Avg 58 inquiries (+141%)
PMS Records Accuracy Manual logging mistakes Direct Jane App/Cliniko Sync
Weekly Patient Support Cost $890 per center $210 (76% savings)
Case Studies

Practices Caring for More Patients

Read how physio practices are maximizing bookings and saving coordinator hours.

Sports Musculoskeletal Clinic

Assessments Booked Tripled

"Our clinical receptionists spent hours checking schedules or explaining package rates. RhinoAgents handles patient inquiries on the first call, logs details to Jane App, and books assessments."

3.2x
Inquiry Conversion
+38%
Assessment Bookings
Apex Physical Rehab

Lapsed Patient Outreach Successful

"Patients would register for check-ups but drop treatment plans. RhinoAgents runs voice follow-up reminders, rebooking lapsed sessions and saving admin hours."

410
Sessions Rebooked
-$5.4k
Monthly Overhead
Childrens Physio Academy

No-Shows Near Eliminated

"Parents would register kids for physical programs but forget. RhinoAgents runs voice check-in reminders 24 hours prior to classes, reducing no-show rates to near zero."

91%
Visit Attendance
98%
Patient CSAT
FAQ

Questions Clinics Ask

Answers about Jane App/Cliniko integrations, billing rates, and patient intake rules.

No. Select your clinical focus (e.g. Physical Therapy), connect your PMS credentials (Jane App, Cliniko, or custom API), and go live. The agent syncs patient records instantly.
Yes. The voice assistant reviews program packages, outlines rates, and explains session plans to calling patients automatically.
The AI answers questions on session rates and can text secure Stripe pay links to patients to secure booking slots during the check-in call.
Yes. The AI clinical coordinator speaks over 20 languages, including English, Spanish, and French. It dynamically detects the caller's language and switches instantly.
Yes. The agent filters routine questions and performs warm transfers to clinical physiotherapists if patients report severe acute pain or require specialized advice.
Any changes made in your PMS calendars sync instantly to your voice coordinator. You can also upload custom PDF instructions and update clinic guidelines from the dashboard.
🦏 RhinoAgents Physio

Keep Your Clinic Calendar Full. 24/7.

Schedule assessments, remind patient cycle schedules, handle package bookings, and sync PMS files while therapists focus on patient care.

Start Free Trial Book Clinic Demo
HIPAA Compliant & BAA Ready
Setup Under 10 Minutes
Route Any Business Line
Syncs Natively with Jane App & Cliniko