Physiotherapy & Physical Rehabilitation Voice AI That Doesn't Lose the Patient

Yes. The AI is programmed with state-specific Direct Access regulations. When a patient calls with back or knee pain without a prescription, it explains that state law allows them to be evaluated and treated immediately without waiting weeks for a doctor’s visit.

During the call, the AI offers to text a secure link to the patient’s mobile phone. The patient takes a photo of their paper prescription, which is automatically attached to the WebPT or Jane App patient file for your front desk.

Yes. To ensure patients complete their full plan of care and prevent dropouts, RhinoAgents can schedule both the initial evaluation and recurring therapy slots (such as Tuesdays and Thursdays at 10:00 AM) during the first phone encounter.

Yes. RhinoAgents executes formal Business Associate Agreements (BAAs) for physical therapy practices. All voice streams and clinical encounter notes are end-to-end encrypted in SOC2 Type II compliant environments with zero unauthorized data storage.

This voice AI agent is built for physical therapy providers across 3 primary tiers: (1) Solo Practices (1–2 Therapists) wanting zero missed patient calls while treating; (2) Community Clinics (3–10 Therapists) needing WebPT/Jane App sync, care plan scheduling, and prescription texting; and (3) Enterprise PT Networks (15+ Locations) requiring multi-clinic routing, FHIR/HL7 integration, and enterprise SLAs.

RhinoAgents operates on a transparent credit-based model with zero per-seat human license fees. You start with 1,000 free execution credits on our 14-day Free Trial ($0). Monthly plans start at $20/month (Starter: 10,000 credits/mo), $49/month (Pro: 50,000 credits/mo), and $99/month (Business: 150,000 credits/mo). Credits are consumed based on call duration and workflow actions (such as streaming speech recognition, real-time reasoning, voice synthesis, and CRM/calendar updates). Unlimited human team members and managers can collaborate on the platform without paying per-seat penalty fees.

RhinoAgents pays for 100% of the underlying AI model costs (LLM tokens for GPT-4o, Claude 3.5 Sonnet, Gemini, etc.), ultra-low latency voice synthesis engines, streaming speech-to-text, and cloud computing infrastructure—all covered directly by your monthly credit allotment. You never need to purchase or supply your own OpenAI, Anthropic, or voice model API keys. The customer is only responsible for their own external third-party software subscriptions and telephony accounts (such as your existing CRM, scheduling software, Twilio phone numbers, SIP trunk provider, or mobile carrier forwarding fees). RhinoAgents connects seamlessly via native 1-click integrations with zero software markup.

Our guided onboarding portal makes self-serve configuration fast and simple. You configure four core areas:

• Voice & Persona: Select a natural studio voice, set speaking cadence and greeting tone, or clone your existing office voice.
• Knowledge Base: Upload your PDF service menus, practice policies, business hours, directions, and pricing guidelines.
• Tools & Software Connectors: Enable certified two-way integrations with your scheduling software, CRM, or custom webhooks.
• Telephony & Escalation: Set up simple call forwarding from your existing phone lines, and define staff warm transfer rules.

Most organizations complete self-serve configuration in under 30 minutes with zero code required.

Yes, absolutely! While RhinoAgents is 100% self-serve with zero mandatory setup fees, we offer an optional White-Glove Done-For-You Setup Service for businesses that prefer a turnkey rollout.

Our solutions engineers will handle end-to-end implementation: custom prompt engineering, voice cloning, uploading service menus, configuring multi-department call routing, certified API connections, and running live end-to-end test calls with your team.

For self-serve setup, you can be live and taking inbound customer calls in 15 to 30 minutes. For white-glove managed onboarding, implementation typically takes 2 to 5 business days depending on software credential provisioning and custom workflow testing.

Once live, your team has full access to the Real-Time Live Command Center with instant call analytics, audio playback, sentiment tracking, and transcript inspectors. Continuous AI model updates, low-latency engine improvements, and direct technical support are included with your monthly plan with no maintenance fees.