Voice Product Search & Catalog Concierge Voice AI That Doesn't Lose the Shopper

RhinoAgents uses semantic search integrated directly with your store database. A customer can describe what they need (e.g. "a heavy-duty waterproof 50-foot extension cord"), and the AI identifies the exact matching SKU, brand, and warehouse stock count.

During the call, once the customer confirms they want to purchase the item, the AI generates a pre-filled cart with the item, quantity, and customer address, texting a secure link to their mobile phone where they can complete payment with Apple Pay or credit card in seconds.

Yes. When a customer calls asking "Where is my order?", the AI asks for the order number or phone number, queries ShipStation, UPS, or FedEx via API, and delivers a plain-English status update (e.g. "Out for delivery today by 4:30 PM").

RhinoAgents operates on a transparent credit-based model with zero per-seat human license fees. You start with 1,000 free execution credits on our 14-day Free Trial ($0). Monthly plans start at $20/month (Starter: 10,000 credits/mo), $49/month (Pro: 50,000 credits/mo), and $99/month (Business: 150,000 credits/mo). Credits are consumed based on call duration and workflow actions (such as streaming speech recognition, real-time reasoning, voice synthesis, and CRM/calendar updates). Unlimited human team members and managers can collaborate on the platform without paying per-seat penalty fees.

This voice AI agent is built for commerce businesses across 3 primary tiers: (1) D2C Brands & Retailers (100–1,000 SKUs) wanting 24/7 voice ordering and instant SMS checkouts; (2) Wholesale B2B Distributors (5,000–50,000 SKUs) needing Shopify/BigCommerce sync, multi-warehouse stock checks, and B2B pricing; and (3) Enterprise Omnichannel Retailers (100,000+ SKUs) requiring custom ERP/WMS webhooks and enterprise SLAs.

RhinoAgents offers transparent pricing with zero per-seat user taxes: Free Trial ($0 for 14 days, 1 voice agent, 1,000 action credits), Starter ($20/month for up to 3 voice agents, 10,000 credits), Pro ($49/month for up to 5 voice agents, 50,000 credits with persistent memory & instant SMS checkout generation), Business ($99/month for 10+ voice agents, 150,000 credits with multi-warehouse routing and custom webhooks), and Custom Enterprise plans ($1,000+/month) with dedicated VPC, private cloud storage, PCI compliance, and SLAs. Unlimited commerce staff can collaborate without user fees.

RhinoAgents pays for 100% of the underlying AI model costs (LLM tokens for GPT-4o, Claude 3.5 Sonnet, Gemini, etc.), ultra-low latency voice synthesis engines, streaming speech-to-text, and cloud computing infrastructure—all covered directly by your monthly credit allotment. You never need to purchase or supply your own OpenAI, Anthropic, or voice model API keys. The customer is only responsible for their own external third-party software subscriptions and telephony accounts (such as your existing CRM, scheduling software, Twilio phone numbers, SIP trunk provider, or mobile carrier forwarding fees). RhinoAgents connects seamlessly via native 1-click integrations with zero software markup.

Our guided onboarding portal makes self-serve configuration fast and simple. You configure four core areas:

• Voice & Persona: Select a natural studio voice, set speaking cadence and greeting tone, or clone your existing office voice.
• Knowledge Base: Upload your PDF service menus, practice policies, business hours, directions, and pricing guidelines.
• Tools & Software Connectors: Enable certified two-way integrations with your scheduling software, CRM, or custom webhooks.
• Telephony & Escalation: Set up simple call forwarding from your existing phone lines, and define staff warm transfer rules.

Most organizations complete self-serve configuration in under 30 minutes with zero code required.

Yes, absolutely! While RhinoAgents is 100% self-serve with zero mandatory setup fees, we offer an optional White-Glove Done-For-You Setup Service for businesses that prefer a turnkey rollout.

Our solutions engineers will handle end-to-end implementation: custom prompt engineering, voice cloning, uploading service menus, configuring multi-department call routing, certified API connections, and running live end-to-end test calls with your team.

For self-serve setup, you can be live and taking inbound customer calls in 15 to 30 minutes. For white-glove managed onboarding, implementation typically takes 2 to 5 business days depending on software credential provisioning and custom workflow testing.

Once live, your team has full access to the Real-Time Live Command Center with instant call analytics, audio playback, sentiment tracking, and transcript inspectors. Continuous AI model updates, low-latency engine improvements, and direct technical support are included with your monthly plan with no maintenance fees.