Voice AI for Towing Companies

Drivers Call When They're Stranded.
Miss That Call, Lose That Job.

Breakdowns don't follow business hours. A stranded driver who can't get through calls the next towing company on the list — and you lose the job. RhinoAgents gives your dispatch line a 24/7 AI voice agent that answers every call, captures location and vehicle details, dispatches drivers, and gives ETAs in real time. Live in under 10 minutes.

❌ Breakdown calls missed at 2am when dispatch is closed ❌ Motor club jobs lost because the phone rang out ❌ Drivers handling calls and driving at the same time
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24/7
Always dispatching
More jobs captured
41%
Faster dispatch time
96%
First-call resolution
0
Missed dispatch calls
RhinoAgents — Towing Dispatch Dashboard
Live
Calls Today
94
↑ 22 vs yesterday
Jobs Dispatched
61
Via voice AI
Motor Club Jobs
18
AAA, Agero, Allstate
Avg ETA Given
18m
Confirmed by SMS
Active & Recent Jobs
Sarah M. — Flat tyre, I-95 NB Mile 44
Unit 3 (Mike D.) dispatched · ETA 14 min · SMS sent
En Route
AAA Job #7742 — Dead battery, Parkway South
Jump start · Unit 5 assigned · Awaiting confirm
Motor Club
Chris P. — Accident recovery, Oak Ave
Flatbed requested · Police on scene · Unit 1 notified
Recovery
Caller — Engine failure, Route 9 WB
● Live now · 1m 47s
Active
Live Transcript — Route 9 WB
Caller: Hi, I'm broken down on Route 9 westbound, just past the Shell station near exit 12. My engine just cut out completely — 2019 Honda Accord. There are cars flying past me and I'm scared.
AI Agent: You're safe, help is on the way. I have your location — Route 9 westbound near Exit 12 by the Shell station. Stay in your vehicle with hazard lights on. Can you confirm the car is a silver 2019 Honda Accord?
Caller: Yes, silver Accord. How long will it be?
AI Agent: I'm dispatching our nearest unit right now — estimated arrival is 19 minutes. You'll receive a text with your driver's name and a live tracking link in about 30 seconds. What's the best number to send that to?
AI agent responding...
Get Started

Live in 4 Steps. No Developer Needed.

Connect your dispatch line, describe your fleet and coverage area in plain English, pick a voice. That's it.

1
Select Services

Towing, jump starts, flat tyre changes, fuel delivery, lockouts, accident recovery, motor club jobs — pick what your operation covers.

2
Connect Your Number

Link your existing dispatch line or get a dedicated number. Works with Twilio, RingCentral, Vonage, and more.

3
Choose a Voice

Pick a calm, reassuring tone that stranded drivers trust in a stressful moment. Preview before going live.

4
Add Fleet & Launch

Describe your trucks, drivers, coverage zones, pricing, and escalation rules in plain English. Hit create. You're dispatching.

Create Your Agent Now
The Difference

What a Missed Dispatch Call Costs You

A stranded driver who can't get through doesn't wait on hold. They call your competitor.

Without AI
Calls missed at 2am, 3am, on holidays — jobs go to a competitor
Driver juggling dispatch calls while behind the wheel — dangerous and illegal
Motor club jobs lost because no one picked up in the acceptance window
Callers left on hold, panicking roadside — bad reviews before the truck even arrives
No record of what was promised — disputes over price or ETA after the job
With RhinoAgents AI
Every call answered 24/7 — 2am, weekends, public holidays, no exceptions
Callers get location captured, driver dispatched, and ETA confirmed before hanging up
Motor club job intake handled — details collected and routed to your driver roster instantly
Calm, professional voice reassures the caller — sets the tone for a 5-star review
Every call transcribed — full record of what was said, promised, and confirmed
Capabilities

What Your AI Dispatch Agent Handles

From the first panic call to a driver confirmed on the way — every towing touchpoint covered around the clock.

Answer Every Breakdown Call

No missed jobs — your agent answers 24/7, collects the caller's location, vehicle type, and situation, and moves straight to dispatching the right unit.

Capture Location & Vehicle Details

Highway, mile marker, cross street, nearest landmark — the agent pulls it all out of a stressed caller and confirms it clearly before dispatching, so your driver arrives at the right spot first time.

Dispatch the Nearest Driver

The agent checks your driver roster and truck locations, identifies the nearest available unit, dispatches them, and sends the caller an ETA and driver name by SMS — all before hanging up.

Handle Motor Club Job Intake

AAA, Agero, Allstate, NSD, and other motor club inbound dispatch calls accepted, job details captured, and routed to your driver roster with full job summary — no acceptance window missed.

Quote Rates & Handle Pricing Questions

Hook-up fee, per-mile rate, after-hours surcharge, storage rates — your agent gives accurate quotes based on distance and service type so no one is surprised when the bill arrives.

Escalate Accidents & Complex Jobs

Accident recovery, multi-vehicle incidents, vehicles in water, heavy truck calls — the agent flags the job, gathers critical details, and transfers with full context so your senior dispatcher takes over immediately.

Dashboard

Your Entire Fleet and Job Pipeline in One View

Live dispatch feed, driver tracking, job history, and revenue analytics — all in one place.

Live Dispatch Feed

Every inbound call in real time — caller name, location, vehicle type, service needed, and job status from first call to job complete.

Full Call Transcriptions

Every call transcribed and searchable. Resolve disputes about what was quoted or promised, audit complex jobs, and train new dispatchers on how to handle difficult calls.

Driver & Unit Tracking

See which units are en route, on scene, or available. Job assignments, ETAs, and completion times tracked per driver for performance reporting.

Auto Job Profiles

Every job creates a structured record — caller name, location, vehicle, service type, quoted rate, driver assigned, ETA, and outcome — ready in your system before the truck arrives.

Motor Club Job Tracking

Motor club jobs accepted, assigned, completed, and invoiced — tracked separately for easy billing reconciliation with AAA, Agero, Allstate, and other clubs.

Automated Weekly Reports

Calls handled, jobs dispatched, revenue per service type, average ETA, and driver performance — delivered to your inbox every Monday morning.

Results

What Changes When You Go Live

Real metrics from towing companies using RhinoAgents voice AI.

Metric Before AI Agent After AI Agent
Call Answer Rate (after hours)~34%100% (24/7)
Jobs Dispatched / MonthAvg 210Avg 630 (+200%)
Average Dispatch Time8–12 minUnder 3 min
Motor Club Jobs AcceptedMissed window 31%0% missed
After-Hours Jobs CapturedNear 0Avg 74 / month
Cost per Call Handled$11.20 (staff time)$2.90
Setup TimeWeeks to hire & trainUnder 10 minutes
Success Stories

Towing Companies Already Winning

How towing operators are capturing more jobs and filling every driver shift without adding headcount.

3-Truck Regional Operator

3× More Jobs in 90 Days

Overnight and weekend calls no longer went to voicemail — monthly jobs jumped from 210 to 630, with night shifts going from near-empty to fully loaded within the first month.

+200%
Jobs Dispatched
74
New Overnight Jobs / Mo
Motor Club Contractor

Zero Missed Motor Club Windows

Used to miss 31% of AAA and Agero dispatch windows during busy periods. After deploying the AI agent, every inbound job call is accepted and assigned within 90 seconds — zero missed windows in 60 days.

0%
Jobs Missed
+41%
Motor Club Revenue
Accident Recovery Specialist

Dispatch Time Cut from 11 to 2 Minutes

Complex recovery calls that used to take 11 minutes to process now go from first ring to driver dispatched in under 2 minutes. Callers get location confirmed, driver assigned, and SMS sent before hanging up.

2 min
Avg Dispatch Time
4.9★
Google Rating
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Integrations

Works With Your Existing Tools

No switching platforms. Connect to your dispatch software, GPS system, and billing tools and go live instantly.

Dispatch Software

Towbook, TowSoft, Beacon, Omadi, Whip Around, Dispatch Anywhere

GPS & Fleet Tracking

Samsara, Verizon Connect, Geotab, Azuga, Motive, Linxup

Phone & Voice

Twilio, RingCentral, Aircall, Vonage, 8x8, Telnyx

Motor Clubs

AAA, Agero, Allstate, NSD, Signature Motor Club, USAC

Billing & Invoicing

QuickBooks, Stripe, Square, Towbook Invoicing, ServiceTitan

RhinoAgents Suite

AI Chat Agent, AI Lead Nurture, AI Customer Win-Back Agent

Operator Types

Built for Every Type of Towing Operation

Solo operator or regional fleet — RhinoAgents scales with your business.

Roadside Assistance
Motor Club Contractors
Accident Recovery
Impound & Storage
Flatbed & Heavy Tow
Lockout Services
Fuel Delivery
Multi-Location Fleets
FAQ

Questions Operators Ask

Straight answers — no fluff.

No. Select your service types, connect your dispatch number, pick a voice, and describe your coverage area, truck fleet, and pricing in plain English. Live in under 10 minutes, no technical skills needed.
The agent is trained to extract location from confused callers — it asks for the nearest exit number, cross street, highway direction, or notable landmark like a gas station or overpass. It confirms the location back before dispatching to avoid sending the driver to the wrong spot.
Yes — for standard jobs like towing, flat tyres, jump starts, and fuel delivery, the agent collects the job details, identifies the nearest available driver from your roster, dispatches them, and sends the caller an ETA confirmation by SMS without any human intervention. Complex or high-risk jobs can be configured to always escalate to a human dispatcher.
Yes — the agent accepts inbound dispatch calls from AAA, Agero, Allstate, NSD, Signature, and other motor clubs. It collects the job number, location, vehicle type, and service required, then routes to your driver roster with full job details — so you never miss an acceptance window again.
Yes — configure your hook-up fees, per-mile rates, after-hours surcharges, and storage rates and the agent quotes accurately based on the caller's location and service type. You choose whether it gives exact quotes or ranges, and whether certain job types require a human to confirm the price.
Yes. Connect your current dispatch line or get a dedicated number. Works with Twilio, RingCentral, Vonage, 8x8, Aircall, and most major VoIP providers.
The agent is configured to immediately prompt any caller who mentions injury, fire, fuel spillage, or an unsafe situation to call 911 first. It can stay on the line to collect information for your driver but always prioritises emergency services for life-safety situations.
Yes — you can create separate agents on different numbers, one for your public-facing line and one for motor club inbound dispatch. Each has its own pricing rules, driver roster, and escalation logic. Or configure a single agent to detect the caller type and handle both.
Yes — configure a driver-facing line where your team calls in to update job status (on scene, loaded, dropped, clear). The agent logs the update against the job record in your dispatch software automatically, keeping your dashboard current without anyone typing notes.
Yes — update your rates, service types, coverage zones, and driver roster anytime from your dashboard. Changes go live immediately, no developer needed.
🦏 RhinoAgents

Every Breakdown Call Answered. Every Driver Dispatched.

Stop losing jobs to missed calls and motor club windows to an unanswered phone. Give your dispatch line a voice agent that captures every breakdown, dispatches the nearest driver, quotes the rate, and sends the ETA — 24/7, while your drivers focus on the road.

Start Free Trial Book a Demo
SOC 2 Certified
Live in Under 10 Minutes
Works With Any Dispatch Number
Connects to Towbook, Omadi & More