AI Agents for Customer Retention | $20/mo

Stop Churn Before It Happens &
Protect $120k In ARR Monthly.

Deploy specialized AI Agents that continuously monitor product usage, detect disengaged champions, automate renewal check-ins, and trigger proactive rescue interventions. From $20/month. Live in 24 hours.

100 free test credits • Plans from $20/month • Live in 24 hours • SOC 2 Certified
Book a Free Demo Start Free — Plans from $20 →

Works with Salesforce, HubSpot, Gainsight, and Stripe  ·  No credit card required  ·  Cancel anytime

The Cost of Inaction

Where Your Business Is Quietly Leaking Revenue.

Traditional teams struggle to handle peak volume, after-hours inquiries, and manual data entry. Here is what is costing you every month:

01
CSMs Miss Early Warning Churn Signs
When login frequency drops 30% or key champions leave an account, CSMs often don’t notice until 30 days before the contract renewal.
02
Involuntary Churn from Failed Cards
Credit card expirations and payment processing glitches cause up to 40% of SaaS churn without customers ever intending to cancel.
03
Reactive Support Frustrates Key Accounts
High-value enterprise accounts churn because ticket resolutions take too long and recurring technical friction goes unaddressed.
The AI Agent Solution

Specialized AI Agents That Never Sleep.
Orchestrated by One Main AI Agent.

Deploy a coordinated team of dedicated sub-agents that solve your revenue leaks, qualify buyers, and automate operations 24/7/365.

Sub-Second Response Across Channels
Answer 100% of incoming inquiries on Webchat, WhatsApp, SMS, and Slack in under 1.2 seconds — day or night.
Live System & CRM Sync
Every interaction, appointment, and qualification score is instantly committed to Salesforce, HubSpot, Gainsight, and Stripe without manual human data entry.
Autonomous Execution & Approvals
Sub-agents handle 90% of routine workflows autonomously, while flagging high-value threshold tasks for 1-click Slack approvals.
Seamless Setup

Configure Your AI Agent in 4 Simple Steps.

No code. No engineering resources. Live and working with your stack in under 24 hours.

STEP 01
Connect CRM, Billing & Telemetry
Link Salesforce, HubSpot, Stripe, and Segment in under 5 minutes.
STEP 02
Set Health Score & Churn Triggers
Define parameters for login drops, support ticket escalations, and champion departures.
STEP 03
Configure Autonomous Retention Plays
Enable automated executive check-ins, smart dunning retries, and renewal notifications.
STEP 04
Launch Autonomous Retention Engine
AI Agents rescue at-risk accounts, automate renewals, and flag high-risk accounts to CSMs.
Chat-Ops & Prompt-Driven Execution

Everything Done Through Chat.
No Complex Dashboards. No Clunky Menus.

Manage your entire operation directly through natural conversation. Whether in Slack, Teams, SMS, WhatsApp, or Webchat — just tell your AI Agent what to do.

1. Get Reports via Prompt
"Show me accounts up for renewal in 60 days with declining health scores below 60."
Identified 8 at-risk accounts representing $92k ARR; generated executive intervention plans.
2. Assign via Prompt
"Launch executive re-engagement play for CloudMax following a 40% drop in active seats."
Dispatched executive check-in to VP Champion; held calendar slot with Head of CS.
3. Schedule via Prompt
"Schedule QBR and contract renewal consultations for all healthy Tier-1 accounts."
Coordinated 14 QBR meetings across customer decision makers and CSM team.
4. Update Salesforce & Gainsight via Prompt
"Recover failed card payments via smart dunning and update Stripe subscription status."
Recovered $18,400 in failed renewals across 22 accounts; updated CRM payment tags.
Webchat Widget
WhatsApp Business
SMS & Twilio
Slack Workspace
AI Voice Inbound
Live Interactive Customer Conversation Simulator
Active · Sub-1.2s Response
CU
Account "Apex Retail" ($48k ARR) has seen a 45% drop in weekly active users over the past 3 weeks.
CHURN RISK DETECTION & PROACTIVE RESCUE PLAY
Segment Telemetry: Flagged 45% login decline over 21 days
Health Score: Downgraded to 48/100 (At-Risk)
Dispatched proactive check-in offering custom workflow optimization
Alerted CSM lead on Slack #churn-rescue
Churn Risk Identified! Apex Retail ($48k ARR) health score dropped to 48/100 due to declining usage. Proactive outreach dispatched to their primary administrator offering a personalized workflow refresh. CSM Lead notified on Slack with account usage breakdown.
100%
Lead Coverage Across All Channels
< 1.2s
Average Response & Booking Time
$0
Extra Engineering or Setup Costs
Multiple Specialized AI Agents · One Main AI Agent

One Main AI Agent Handles All Reports.
Specialized AI Agents Do the Specific Work.

Leadership prompts the Main AI Agent for consolidated store reports, pipeline briefings, and approvals. Each department interacts with specialized sub-agents tailored to their workflow in Slack, Teams, or Webchat.

Customer Success Command
Consolidated Net Revenue Retention (NRR) Intelligence
Prompt the Main AI Agent for portfolio health scores, upcoming contract renewals, and saved churn ARR metrics.
Real-Time NRR Forecasting
Tracks gross and net revenue retention pacing against annual board targets.
Early Warning Risk Scoring
Identifies at-risk accounts 90 days before contract renewal to enable proactive rescue.
Expansion Opportunity Spotting
Detects accounts exceeding usage quotas ready for enterprise contract expansion.
#cs-leadership
Main AI Agent · Health Mode
VP
Danielle Ross (VP Customer Success)09:00 AM
What is our projected Net Revenue Retention for Q4, and how many accounts are currently flagged at-risk?
Rhino Main AI Agent09:00 AM
Q4 Customer Retention Summary:
• Projected NRR: 118.4% (Target: 115%).
• Total Active ARR: $4,820,000.
• Flagged At-Risk (>$20k ARR): 4 accounts totaling $124k ARR.
• Automated rescue sequences active for 3 accounts; 1 scheduled for executive sponsor review.
Telemetry & Engagement
Continuous Usage Monitoring & Health Scoring
Analyzes daily active users, feature adoption, and API latency, updating customer health scores in real time.
Daily Usage Trend Analysis
Detects subtle drops in team engagement before clients complain or cancel.
Feature Adoption Audits
Identifies clients who have not deployed key features and sends interactive guides.
Automated NPS Tracking
Monitors in-app satisfaction scores and routes promoters to review platforms.
#product-telemetry
Telemetry Agent
CSM
Marcus Vance (Senior CSM)11:15 AM
Show me which enterprise accounts have not adopted our new reporting feature yet.
Telemetry Agent11:15 AM
Feature Adoption Audit:
• 18 Enterprise accounts have not configured automated reporting.
• Generated customized 2-minute video walkthrough tailored for each account admin.
• Automated tip dispatched to #product-updates inside customer portals.
Autonomous Rescue Engine
Context-Aware Interventions for Disengaged Accounts
Deploys customized re-engagement emails, offers technical onboarding sessions, and connects executive sponsors when needed.
Automated Executive Check-Ins
Sends personal notes from VP leadership when accounts show signs of disengagement.
Priority Technical Assistance
Proactively offers free solution engineering sessions to resolve product friction.
Temporary Usage Extensions
Provides grace periods and discount incentives to rescue price-sensitive accounts.
#churn-rescue
Rescue Agent
CSM
Marcus Vance (Senior CSM)02:00 PM
What happened with the rescue play sent to Apex Retail this morning?
Rescue Agent02:00 PM
Apex Retail Rescue Update:
• Client Admin replied: "We had staff turnover and new team needs training."
• Scheduled 30-min team onboarding session for Thursday 2:00 PM EST with Marcus Vance.
• Account Health Score upgraded from 48 to 68.
• Churn risk successfully mitigated.
Involuntary Churn Recovery
Recovers 85%+ of Involuntary Failed Payments
Recovers failed subscriptions using smart retry logic, customized payment reminder emails, and frictionless 1-click update portals.
Intelligent Card Retries
Times payment retries based on bank processing windows to maximize success.
1-Click Secure Update Links
Enables admins to update billing details on mobile without logging into complex portals.
Automated Invoice Generation
Generates and delivers updated PDF receipts instantly upon successful collection.
#billing-recovery
Dunning Agent
FIN
Chloe Adams (Billing Lead)04:15 PM
How much ARR did the dunning agent recover this week?
Dunning Agent04:15 PM
Weekly Involuntary Churn Recovery:
• Failed Invoices: 26 accounts totaling $31,400.
• Successfully Recovered: 23 accounts ($28,200 recovered — 89.8% rate).
• 3 accounts pending final reminder before grace period expiry.
• Zero accounts cancelled due to billing failures.
Enterprise Features

Everything You Need for Enterprise Automation.

Built for high-volume operations, strict compliance, and effortless multi-channel management.

Early Churn Risk Detection
Identifies disengaged accounts 90 days before renewal using multi-factor health scoring.
Real-Time Usage Telemetry
Monitors login frequency, export volumes, and feature adoption across all client accounts.
Champion Departure Alerts
Alerts your team when key buyers leave target organizations to prevent silent churn.
Smart Dunning & Card Recovery
Recovers failed card transactions and involuntary cancellations with 1-click update links.
Automated QBR Scheduling
Coordinates quarterly business reviews with custom ROI slides for key decision makers.
2-Way CRM & Billing Sync
Keeps health scores, contract renewal dates, and payment statuses updated in Salesforce and Stripe.
Native Integrations

Connects to Your Entire Tech Stack.

RhinoAgents connects via secure REST APIs and webhooks in under 15 minutes.

Customer CRM
Salesforce CRM
Real-time account health scoring, task creation, and renewal opportunity tracking.
Customer Success
HubSpot CRM
Automated retention workflows, lifecycle stage updates, and email notifications.
Subscription Payments
Stripe Billing
Smart payment retries, failed invoice alerts, and automated customer dunning.
Usage Telemetry
Segment & Mixpanel
Tracks daily active usage, user invites, and feature adoption metrics.
Workspace Chat
Slack & Teams
Instant churn alert notifications and conversational retention management.
Executive Tracking
LinkedIn Career Scraper
Monitors career transitions of key buyer champions and decision makers.
Common Questions

Frequently Asked Questions.

Everything you need to know about pricing, setup, and multi-agent operations.

How early can the AI detect that an account is at risk of churning?
The AI detects churn risk 60 to 90 days before contract renewal by monitoring subtle drops in daily active users, feature adoption, and email response sentiment.
How does smart dunning recover failed payments?
Instead of simply retrying immediately, the AI times retries around optimal bank processing windows and sends frictionless 1-click mobile card update links, recovering over 85% of failed payments.
What happens when a primary customer champion changes companies?
The AI detects the departure on LinkedIn, alerts your CSM team, and immediately initiates multi-threading to build relationships with secondary administrators before renewal.
Can the AI Agent prepare Executive QBR decks?
Yes. It pulls real customer usage data, calculates financial ROI, and drafts tailored slide summaries highlighting platform value for executive buyers.
What does the $20/mo plan include for retention?
It includes full product telemetry integration, health scoring, automated churn rescue plays, smart dunning, and 100 free test credits with zero setup fees.
Is our customer usage telemetry kept secure and private?
Yes. We are SOC 2 Type II certified and adhere to strict enterprise data isolation standards. Telemetry is never used to train public models.
"RhinoAgents reduced our gross churn rate by 38% in 90 days. The automated alerts for usage drops allowed our CSMs to intervene and save accounts we would have otherwise lost."
Victoria Sterling
VP of Customer Experience · Datastack Analytics
AI Agents for Customer Retention

Connect. Configure. Get Work Done.
Plans from $20/mo.

Your AI Agent connects to Salesforce, HubSpot, Gainsight, and Stripe in minutes — then works 24/7 qualifying leads, booking meetings, and updating your systems. Live in 24 hours.

Book a Platform Demo Start Free — Plans from $20 →
100 free test credits • No credit card required • Cancel anytime • Live in 24 hours
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